Customer Reviews for Union Moving Solutions LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Union Moving Solutions LLC

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frank B. on

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this uhaul branch employees are knowledgeable, courteous, and helpful. there is no need for improvement. I would rent there again

Denise D. on

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Be more on top of things, get better computer system. The guy who helped us at the Union ave location was friendly. However, my experience was wrecked by the rude customer service people on the reservation line!!!!!!!!! I’ve used U-Haul in the past quiet often & I have to tell you, I am not impressed with the service I received.

Clifford M. on

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joseph G. on

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Time management. Customers need to be in and out because we already book overnight so all info is in the computer.

Peter W. on

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Better signage on building

Andrew B. on

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Miguel A. R. on

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Lori T. on

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Herby P. on

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Vincent D. on

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John B. on

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Service was exceptional.

Shawn M. on

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Van returned late from previous rental. Attendant took my liscence across the street (to get better WiFi reception ) to complete transaction all on what looks like his personal cell phone. If I didn’t have trust in your brand I would have walked away without renting. Who vets these locations

Adam O. on

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Probably the quickest check in I’ve ever had for a truck rental. Easy drop off too.

Patrick R. on

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OLIVER W. on

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Rosemarie M. on

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lszek G. on

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Maybe make location a little bigger - only a small office

Aric W. on

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Michael D. on

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My representative was very helpful and polite. She made the whole experience easy for me. Thank you

Karen B. on

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Gary M. on

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George L. on

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Representative was more than helpful with the return of my rental truck. Friendly, professional, quick and painless return. Highly recommend this location.

paul S. on

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Make sure that the Boston Post Rd location is better equipped to fulfill reservations requested in advance of date needed and not send us on a 30 mile round trip to a fairly run down unsafe neighborhood. Boston Post Rd should be aware of the local college end of school and graduation dates so there is no need to send multiple customers on an extra round trip.

David H. on

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David M. on

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I have recently dealt with now 3 different uhaul sites. The clerk here was the friendliest and most efficient of all. She was helpful and friendly while getting the job done in a quick manner. I would definitely recommend this location out of all others in the area.

john N. on

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Harvey G. on

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It was a poorly paced lot in a bad part of town. I called to make sure it was the right place and the woman answering said yes. I asked if I could drop off at a full service U-haul and she said she was out of the office so no. I also wound up not using the last 6 blankets and asked for a refund. She was ambiguous saying she’ll see what she can do. Either you can or can’t, in my opinion. There are a lot of U-hauls around here. No idea why that would even be a drop off location. Add to the fact I had to pull the trailer off my vehicle alone.

Dominic L. on

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Erwen eleazar P. on

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Bruce B. on

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Pick up location changed on us then no one was there or at least appeared not to be called main office said we were in wrong place NOT so they called them a lady finally appeared who was very nice and helpful. Drop off wrong place had to go to another place in Warren. Hole experience of picking up and dropping off a 2 rating.

Cheryl P. on

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Great representative who took really good care me and was patient.

Robert G. on

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