Customer Reviews for United Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of United Mini Storage
William R. on
People need to be more flexible about time frames . The guy left a minute after we talked on the phone and if his mother hadn't shown up I would have driven 150 miles for nothing.
BRUCE G. on
Fantastic service nice people
SUSAN A. on
Excellent service all the way...very helpful and courteous...thank you!
Boyd R. on
I have rented U-Haul over the years many times and I must say this is the best experience I have ever had with them. They treated me like family. Wanted to make sure I was 100% satisfied with my U-Haul experience with them. Thank you very much.
Ryan C. on
The office crew was very helpful.
Joe P. on
Great experience Love Uhaul
Heidi S. on
Invite customer to confirm gas level. If the tank level is at ½, say it is. If it's at ? don't tell the customer it's a little under half tank and hen expect the customer to fill it to half tank. I was very disappointed upon discovering the disception
Patricia M. on
Shawn and Debbie were great. The location was excellent and the equipment appeared to be clean. The only problem was that there seemed to be issues with the wiring on the 4x8 trailer. After several blown fuses on my car trying to get the lights to work I had to go to a UHaul Dealer who connected a newer model trailer to my vehicle and there were no issues. Lights worked. Apparently it was either a short in wiring, per the Dealer, or my vehicle had to have a newer model trailer in order to work. Otherwise Shawn and Debbie were wonderful people.
Michael R. on
The staff at this location are friendly and super helpful!
Jon B. on
Both Pick up and drop off were fast and smooth. I would also recommend the online check out, it saves a lot of time.
MICHAEL M. on
management personnel are exceptional; professional and courteous
Albert F. on
Very friendly staff. Easy in easy out. The gentleman even backed up the truck to the loading area for me. Very attentive.
Daniel J. on
Great customer service! I use the storage at this location as well. Great people!
Lisa S. on
Julio and the front desk lady (sorry I forgot her name) were fantastic, she has great customer service skills. I was annoyed due to a change of location and the new location not having a part I ordered but she was very calming and helpful. Julio was amazing, set up my truck for me, fixed an issue we were having. Thanks, they were the only bright points of contact I had with U-haul
Hebert M. on
We used a 15 ft truck for 24 hours and drove it 27.5 miles. We put 4 gals of gas ($10) back in it and they said it wasn't enough! BALONEY!