Customer Reviews for United RV Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of United RV Storage

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Oscar A.
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Customer did not leave a comment.

JORGEN C.
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John P.
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Elaine G.
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The gentleman were friendly and professional.

Mitchell G.
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Customer did not leave a comment.

Gregory S.
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Great customer service

Keonna J.
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Lawrence H.
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Yasmani D.
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Maricza M.
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Great customer service

Gregory S.
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Absolutely best Uhaul experience I've had. Thank you for great service on a stressful day.

Teresa H.
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Absolutely wonderful customer service. I will go back for all my rental needs

Raul T.
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Seth R.
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Christina I E.
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Very good experience!

brandi S.
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david W.
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Philip T.
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Melissa M.
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Everyone was awesome! Pickup was smooth and drop just as easy!

Gregory S.
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Great customer service

BREANNE H.
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I called the evening before to arrange for a uhaul the person over the phone was nice and explained I could pay with cash when picking up the vehicle I would just have to pay an extra $100 deposit which I had no problem but yet when I got there in the morning the super rude gentleman said that I couldn't do that. I was also told on the phone I can have the vehicle from 9am-5pm but the rude gentleman in the store said they close at 2:30pm so it's very frustrating that apparently there's miscommunication going in because nothing added up when I went to pick it up. I wish I would have got the guys name that helped me in the store at that morning because he was terribly rude and sarcastic, he had no customer service what so ever. I will never return to this location unless he's gone from there. He hates his job and should quit if that's the case.

Jasvir M.
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Excellent service!

Schuyler I.
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Kenny (the biker dude) exhibited excellent customer service, as per usual. Very friendly, knowledgable, and helpful. Seems tough at first, but you can tell he has a big heart!

richard L.
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The guy was cool

Carlos C.
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Clerk was very professional and courteous. My experience at this U-Haul was second to none.

Dennis D.
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Justin H.
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Gregory S.
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Great customer service

Sergio V.
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The reservation experience was horrible. I was told the day of the move that the truck was not available. I didn't receive my confirmation /details on pickup until it was time for pickup. The cost was way more than what I was quoted. I was told the dolly was included At no extra charge and I was charged $10 extra. I will never use uhaul again.

Julie M.
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Julie M.
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Gregory S.
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Great customer service. Was in and out in less than 5 minutes. Drop off was even faster.

BRUCE B.
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Melissa N.
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Customer service can be a whole lot better. Wasn't very friendly or happy.

RICHARD R.
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Super easy, did the o line check in, showed my ID, and he handed me the keys, drop off was just as easy.

David L.
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Cargo hold was dirty from last use

Mike O.
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Customer did not leave a comment.

JOSHUA T.
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Everything was smooth and good no issues. I do want to say thank you again to the guy with short beard (biker) thanks again for the help!

Josefina V.
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Customer did not leave a comment.

stephanie V.
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Kenny was incredibly helpful and knowledgeable. Thank you so much for helping me make the best rental choice possible.

rubin S.
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Gregory S.
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Great customer service at this location.

William M.
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STEVE W.
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Stephen S.
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Kenneth C.
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I returned at 12:30pm. Closed for lunch. Had to return when open at 1:30.

Gregory S.
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Great customer service

Veronica D.
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Jaspreet S.
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Gabe P.
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The man that was there when i picked up was extremely rude. We walked in and said “hi I'm here to pick up a U-Haul that i reserved..” he stared at me for awhile and then said “..and? “ (there was more rudeness after too) so unnecessary and rude. I was already dealing with the negatives that come along with moving. I didn't need his unhappy with life attitude on top of it.

Laura E.
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Samantha S.
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Daniel Luis M.
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Gregory S.
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Very friendly staff. Rental only took about 5 minutes and truck was clean and had no problems. Great location.

Phyllis I.
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JUAN M.
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BRANDON R.
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troy W.
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Linda S.
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Mark P.
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Pick up and drop off process was easy which isn't always the case with covid and extra protocols. We were overcharged but, uhaul refunded us quickly so, I'm happy and will definitely use again

jimmy S.
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not much, all went great. Person at this location is great, thank you very much.

Johnny R.
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Good service

anthony G.
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You would have to get it together with you App and your location. There is no early self check out even though I was told I could. The location told me they would not leave trucks or vans outside of their lot as it would be gone by morning. So why download the app and try to figure all the bullshit out.

pete V.
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Gregory S.
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Top notch customer service!

Kelly R.
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I love this uhaul location they are very nice nd professional

Bobby M.
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The customer service specialist i dealt with was awesome. Everyone should be able to experience this attitude. Thanks again

Mike A.
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Richard H.
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James G.
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I reserved a truck till eight pm as I worked that day and we would need to do two trips. When my wife picked up the truck at 9 am they told her it would have to be back at 445 pm. I received a call at 245pm asking when I would be returning said truck. Now that I'm half moved and trying to find a way to finish. Thanks a lot u-haul.

Mykhaylo S.
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Everything was smooth

Brad J.
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The person who handled my transaction was very accommodating and friendly. I would change nothing.

Jennifer B.
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Bruce H.
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Outstanding customer service. Thank you!

Stephanie A.
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Customer did not leave a comment.

Anthony S.
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Almost 100 degrees out side come to find out after getting hot turned on a/c and it blew out hot air we leave in Fresno hot days bad air had to drive with windows down that was unacceptable & every bump that I hit front end sounded like it was going to fall apart will not rent from this location again convenient around the corner from my house but I'd rather drive farther well maintained trucks

Susan V.
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Sipho M.
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Thanks for your fast and friendly service.

brynne C.
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Delilah M.
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Gonzalo M M.
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The Uhaul outlet that rented me the open trailer was very helpful and efficient, however, I rate VERY POORLY the Uhaul employee who gave away the trailer I had reserved 3 weeks in advance. I was called the very morning I was supposed to pick up an enclosed cargo trailer that I had reserved 3 weeks in advance and told they gave it to someone else! You ruined my move and the tietable for my move for which I had to take a day off from work!!!!! What good is a reservation with you people if you fail to honor them? Really a terrible way to run things.

Kendell D.
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I was a little concerned about dropping off truck without anyone there to check me in and verify mileage and condition of truck... but in the end you did right by me and the bill reflected the actual mileage used and that we returned it on time , fueled, clean and undamaged. so very happy with Uhaul in general and this dealer in particular..

William W.
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The attendant that help was extremely rude and unprofessional

Robert N.
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I told the clerk I would return the truck early afternoon on the 17th . We pulled up at 230p and the rental center was locked up and closed. Waited 30 minutes for a rep to answer the phone. She was no help at all, she had to get an area manager to help us. She helped us for 20 minutes then she hung up on us. Called and got another rep who helped walk us thru the drop off procedures. We then used the website following the after hours process leaving the keys in the Dropbox. The process took us 1'30” in 110 heat. I will never use u-haul again and will tell my family and friends what a hassle it was to drop off a rental truck! I will use budget or Penske the next tine. Your company needs a responsible manager or area manager that you can get ahold of to rectify a problem like this.

Fred C.
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The Blackstone location could not deliver the truck we ordered THREE weeks ago. The Blythe location was able to supply the truck, but not until four hours AFTER we had arranged for the truck from the Blackstone location. This resulted in loading the truck in 102 degree heat. Because of the lateness of the delivery, we were not able to rent an additional trailer when we discovered the truck was not going to hold all our belongings. FYI - the truck looked better when we turned it in than when we picked it up.

Gregory S.
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Once again great service here. Thanks

Richard K.
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I don't expect perfection. The person helping us was straight forward and reasonable. We like the location and their availability. I will use them again and have no reservations recommending them to others.

charles S.
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Rather expensive at. 79 cents a mile. But good experience.

Deandre F.
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Very good customer service this is the only place I spend my money when I need trailer or uhaul

Rashelle V.
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Not charge so much for service fees for gas when the gas station was close it was very hot out and me being so small it was hard to clear a gas station an not cause damage to the truck. I'm also pregnant an the heat was too much for me and put more parking around area to return trucks after use.

Stacey B.
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Customer did not leave a comment.

Gregory P.
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Gregory S.
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Great customer service.

Kelli S.
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The men working this location were very friendly and helpful.

Robert B.
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Customer did not leave a comment.

Gregory S.
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Once again great service. Thanks Kenny

Maria F.
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Excellent customer service

Gregory S.
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Overall just a great location.

Victoria M.
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It was a weekend and the individual working by himself was busy taking in returns and rentals going out. But the individual did a great job considerOmg he was by himself. I commend him.

Amy H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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