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Nora G.
Customer Reviews for United RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Th staff was amazingly helpful and very fast
Alexandrina G.Nice and helpful place
Veronica N.Very nice and fast.
Julia L.Mayb make sure vehicle is dusted off inside
Ulises F.Thanks
Robert G.Friendly service
Raul P.This location has bad theft of gas out of vehicles I had to go get gas as soon as I got in it.
Stephanie O.Be able to store my license and other docs to pick up the the truck quicker,and not wait 20+ min to get approved from 24/7 pickup.
Timothy M.Friendly and professional staff!
Andres G.Great service!
Timothy M.Great customer service. Truck was very clean. Was in and out in 5 minutes. Return was even faster. Thanks for making my move less stressful!
Greg S.Gave us a busted dirty vechile that was unasnaitry and very disgusting. I had to get it out of an unreasonale parking space and area that no human could possibly fit throught AND the person serving us was SO extrememly inpolite and hostile i think i will report this place to the authorities.
Melanie S.Truck was filthy, would scream when you accelerated like the transmission couldn't handle it, fleet not maintained. Was told to wait with vehicle and I waited a long time, nobody came out. Had to go in to location to get service. Also charged $80 for 1/8th tank of gas.
Jacob S.I was overcharged and not told about certain fees.
Omar L.N/a
Brian M.n/a
Heather B.I was in and out in no time
Benjamin S.Dirty truck
MONALISA G.The staff was very friendly
Scott M.Fast and easy drop-off. Very friendly and professional crew member.
Juan O.I was charged $30 extra
Heber neftali S.Personnel and Trailer were great.
robert S.My new Uhaul store!
Vincent L.This is always my go to Location for all my U-Haul needs . Vehicles and Equipment always we'll maintain. There is plenty of Vehicle inventory and Utility trailers available when I need them . I definitely will return to this location and recommend anyone who is need of their offered services .
Luis T.Na
Brad O.The gentleman that help me at the dealership on Blythe an Shaw in Fresno was very helpful and kind. Thank you very much.
John R.Great customer service and trucks are well maintained and clean!
Nauman I.Great customer service and friendly!
Monica B.They were closed gate locked. Vehicle left curb side with the app. Sat.at 6:30
James L.Very friendly
Allyn K.The drop-off process was an issue
Delilah M.Very simple great customer service will do it again thank you
Catherine W.Awesome customer service. Made the whole experience extremely easy. I will return to this location in the future.
Danielle R.These guys were awesome and the location is easy to find. The vehicle was clean and well maintained. Great service
Kristy S.If you have a power outage at a store like it was on Sunday try to reach out to the customers before they drive all the way there only to figure out what to do online
Charles S.Second time of gone here and I like the gentlemen. He's is very helpful and friendly.
Virginia C.Great conversation with rep. Was on my way fast and easily. I will rent again.
Andrew R.Good customer service
jose V.Nothing. Michael was very friendly and professional.
THOMAS C.I used the truck for only one hour to pick up some lumber. I feel like early return should be rewarded.
Steven C.Fast and professional. Excellent service!
Julie O.The man at the front desk was not very friendly or helpful at all. He had horrible customer service skills, anttitude and his appearance was not professional at all (tall skinny guy with hardly any teeth and a sunken in face). I did not feel welcomed by him, he treated me like I owed him a favor. He was very short with me as he walked me through the rental process and lazily walked up the front desk as he was watching TV in the back room when I checked in and out. He is horrible for business at this location.
Mari O.Thanks for the rental. Left the car with 8 miles driven and filled up my miles.
Robin F.I never got a copy of my contract. The guy said I'd get an email….but I never received one.
Corina L.Very good
Fred M.I had to leave the trailer by the curb because the gate was closed and no access available to drop it in a more secure location.
ROJELIO H.Smile
Michelle F.Thank you!
Darlene T.Keep up the Good Work!
Derek H.Great service, friendly, reliable equipment. 5 stars!
DAMEON H.The guy in the office was extremely rude, aggressive tone and seemed high. He smells like weed and tobacco. I would never rent another equipment at that location ever. Uhaul please do better!!! Screen your representatives thoroughly because this one was a no no!!!
Lyonel B.Keep trucks clean in the inside
Tyrone V.Place needs better lighting for nighttime. Pick up.People were very friendly.
Virginia C.