Customer Reviews for United Rent A Car #2

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of United Rent A Car #2

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Patricia M.

The reservation process is terrible. I had a 20 ft reserved and was given only a 10 ft at the last minute and told I was lucky to get that. Needless to say, I could not complete my move this last weekend. Very disappointing experience.


It took too long for pick up even though I was the only customer and I had a reservation. It was one computer glitch after another. Customer service was great. Paperwork had incorrect odometer reading. After driving 20 miles, actual reading was far less than miles listed as starting miles.


The gas tank was less than half full and gas in Ridgecrest was $3.47 at the cheapest station. Would have been nice to pick the truck up with a full tank. Also, windows were not clean.

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