Customer Reviews for United Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of United Self Storage LLC

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Richard C. on

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Gregory B. on

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Donald P. on

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Rodney R. on

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DON B. on

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Albin B. on

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Rodney R. on

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Everything is perfect Thanks

Michael G. on

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Doreane M. on

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Everything was perfect with the experience and all went well. Will definitely tell others about your location.

Susan Purvis G. on

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Randall L. on

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Melissa T. on

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This location is awesome! Small friendly and very personable. Everthing was set and so easy from start to finish. At first i went to the wrong location . After making it thru a large maze of things to be sold , i was told i had came to the wrong place. It was a blessing. The Rental location was great ! YES, i will be back.

James W. on

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The rental truck pulled to the right could not make it up to 65mph.

Arona W. on

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This location and people there were great but we used the uhaul to go to Ft. Lauderdale and we had all of our tools, clothes, and electronics etc in the uhaul. We hit a lot of rain on the way there and on the way back. Well when we unloaded our belongings a lot of stuff was ruined as it leaked in the trailer. Thats the point of getting an enclosed trailer. We threw about 400 in tools. 1 tablet was ruined with water damage. Cell phone chargers. All clothes had to be rewashed which i had a ton of clothes in the trailer. 2 kids and 2 adults plus the 4 bags i received while i was down there. Quite bullshit.

Rick S. on

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Steven K. on

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MELVIN B. on

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LOIS B. on

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OLENNA B. on

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John J. on

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Nothing The lady who helped me was probably the finest u haul employee i have ever encountered! I am sorry I do not recall her name, but she deserves a raise and praise!

Elaine S. on

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All the Staff were excellent, great customer service.

Anthony F. on

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james S. on

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This was the second time I chose this location for a truck. They have my business for life. I have many Uhaul dealers within a 3 mile radius to choose from, afterall, a truck is a truck. It is the people at this location that make ALL the difference. Thank you, James Shafer

Maureen M. on

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The lady there was very friendly and very helpful. Wish i wasnt moving out of state. I would have gone back to her.

Mildred M. on

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Nothing that comes to mind

stephenie M. on

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Damon C. on

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gary F. on

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The customer service was excellent and Sheila went above and beyond to explain all of the details which made for a great experience renting the much needed trailer for the day !! Thank you Sheila. A+++++ Employee

barbra W. on

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Raymond S. on

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The two ladies who work there are an asset to your company, honestly the best experience ever in renting a truck!!!

steven L. on

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Lights didn't work could check unit before customers arrive

Sandra L. on

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this facility is gorgeous!!!! so well maintained,the agents were friendly and very helpful!!!!!

shannon W. on

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When asked if I should use cash for the deposit because I couldn't afford to have a hold of any kind on my card due to my current situation...I was told that my funds would go right back into my account as soon as I brought the truck back and settled up with them!! Well, that did NOT happen..after I "settled up" with them I went to ask about the hold, she immediately turned around, picked up the phone, and began speaking to another customer. I didn't have time to wait for her to get off the phone and shortly found out that I was not able to get my money back for 5 to 10 business days!! That was the second problem I have had with U-Haul and we'll never rent from them again

Keenon W. on

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RICK L. on

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