Exceptional customer service.
PINKALKUMAR P
Customer Reviews for University Esso Gas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service, very helpful staff.
NOAH KNil
GIRINAATH MAMAZING service. The attendant was helpful and friendly. He did an excellent job. We had a prior booking thT went wrong and the person at this location was patient and understanding.
IRMA INeel was the perfect person in a perfect place
ABDULLAH MGood customer service
ARJUN Tit was an amazing experience for me and definitely will be doing it again and i will recommend it fir a friend
MATIYAS SAt Drop Off location guy is really helpful. 100% can be recommendat.
Garth RGreat customer service , hassle free experience. Neal is a great guy helped with the process would recommend it to every one
SNEHDEEP SI had a great experience with this service.
ABBY LI had good experience. I came without reservation the truck. They help to get the truck very quickly. I am happy with the service the guys provided to me. Really good customer service.
MATIAS VWas very friendly
GEORGE HStaff is really good
Yadwinder SGood staff
JAMIU SAll ok
ISMAEL BGood service
THOMAS EGreat service
CHANDLER GExcellent
SIMON SRecommended
GOWTHAM SGood service
ZAKARIA KThe vehicle was too old and doesn’t have any driving helping equipment
MD FExcellent
MAHESH PI Highly recomend this guys......they were so helpful and friendly as well......I did my pick up and drop off tooo...it all went smooth.....
MAHAMOUD ANeel is very good guy he deal with customers very excellent
MOHAMMAD ABack up cameras
KARIM B.
NIR PTerrible location to rent a truck from truck was filthy and not swept out tried to charge me for damage that was already on the truck and that I had taken pictures of before leaving with tried to Charge me extra because “I used my credit card and didn’t pay cash “. This was a terrible experience Crazy that if I pay 100 dollars cash I usually get 30 bucks back from my deposit . Sometimes I’m a little over my normal mileage they take the difference no big deal trying to charge me 37dollars for 10 worth of gas (when I have the insurance) and 38 dollars for being over 20 miles call the guy out on his math as a customer I. Front of me says he got ripped of 16 dollars on his change as well . Thieves and con artist work at this store . I use to go to this store regularly and would recommend them to everyone for their convenience i will now tell people to avoid this store . The manager calls and talks to the poor kid when Really he should talk to me and explain why I’m being literally ripped off
SHANE KNeel served us in a very good manner. Gave us a very nice experience. The car was also very clean.
JAS PSoham & Shyam were great and made sure everything went smooth. Would recommend them both to anyone
HOANG NThis person is good. Having good conversational skills. Helps in easy way.
NAVDEEP Sfriendly and efficient service!
STEVEN OGood stuff
MOHAMMAD AMake it hourly based service as this would help the customer
manminder sSatisfied customer
Paras BStaff is so helpful and experienced, well mannered Help to close the transaction nice staff . Thanks S
Vikramjit VThanks
Mohit KI recently used a U-Haul rental truck for my move, and the experience was fantastic. The reservation process was straightforward. The vehicle was clean, well-maintained, and drove smoothly throughout the journey. The customer service team was helpful, explaining all the rental terms and providing guidance on the vehicle’s features. “Highly recommend!”
BALU AThe employee was really friendly and helping while explaining the criteria and the reservation A fair 10/10
ASIF IMy buddy at the gas station was a great buddy.
DONAVAN BLight and easy move-out with U-Haul. A big help! Thank you.
NADIR MI love this location and i recommend my friends to come and visit this u haul location. They are very kind to us
MOHAMMEDAMIN PVery good service, the guy was helpful and explained each and every thing in details..Highly recommended
KARANVIR SEverything good
SAMUEL DThe young male attendant was very helpful and courteous and explained every detail to me. On returning he explained how the reimbursement would be automatically returned to my account. Because I had an exhausting long day I asked the attendant to fill the tank after I gave him cash for the used gas and I also asked him to re- park the truck and he was very obliging. Very nice young man!
CHRISTIE RNothing keep the guy who took care of it there, he was honestly so amazing, so helpful and even when a problem arose he was able to help us find a solution. He interacted with the other customers so kindly and I don’t think I’ll go anywhere else for my uhaul trucks now
ALEXADRA MIt was easy and fast! The people who work there are amazing!
REBECCA MI paid for boxes and the use of a utility dolly and another type of dolly I forgot the name. I to forgot to get them. I was never refunded even though I didn’t use them or take the boxes.
JESSICA MWell cleaned and in Excellent condition. Satisfactory service
PREET SThe van is not clean at all. The van doesn’t have any brakes. It’s out of wheel balancing. I don’t know when did they do the last service. But it was hell while driving. Not recommended to anyone for uhaul at this location.
PHANI VThose guys helped gave me hassle free service regarding truck rental. The truck was clean, well maintained and staff was good, polite and funny as well. Keep it up..!!
MOHIT P