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Ferd B
Customer Reviews for Unlimited Mailing Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped off the truck and for got something in the glove box I live 5 hours away called them and they shipped my stuff that same day was very very pleased with them greatbunch of people
JERRY BAppearance was good truck needed maintenance and safety issues remedied before putting back in service.
Darren RThe check out process was horrendous. I had to wait on the phone for over an hour with the people from U-Haul to get the keys to take the truck. I will never rent from U-Haul again if I can’t get a live person to check me out with the keys.
Tony BNothing! Everything was great.
Amber WOutstanding customer service with a friendly smile thank you very much.
Harold SAmazing lady to work with. Kind and considerate
Geri BCheaper rates on weekends per mile. Overall a good experience.
Diana CThe woman at the counter was very friendly and helpful.
Rebecca ETheir key box is on the back door of the store. Might want to tell people that. Right before giving up, we decided to drive around back.
JESSICA KYall need to not double charge someone who is barely making it as it is
LUCUS BGreat customer service! Would recommend this location to anyone in the area needing a UHaul
Glenda TFast n friendly
KAREN KEverything was good great location
Mark HThe lady at the location was so nice. We couldn’t find the drop box and she helped even though they just closed.
Jessica SVery nice lady, quick and fast
Samantha FWhat an amazing lady! She made it easy, the location was convenient and the store was very well-kept. She was friendly and kind.
Claudette RDrop off box for keys is around back of building and I couldn't find it a sign would be nice.
Mallory JShe rocks made it easy and enjoyable thanks
JEFFREY DMake sure that if additional devices (2 wheel dolly, furniture dolly and pads) are offered that they have them.
James RNothing
Brandi CMake sure vehicle is full of gas/fuel The one I rented was just above half a tank but when I returned it I was responsible for a full tank THIS COULD HAVE SAVED ME $40
Herschel PBetter WiFi - ended up having to coordinate by phone with internet unavailable and it took significantly longer
Craig PNothing. It was a wonderful experience.
Alex HMake known if there are extra fees, and call to inform us that they don't have all the things I rented.
Jacob SNext to giving away some free mileage, nothing!!!!!
Susan HThe lady who helped us at the desk was one of the nicest individuals we have met since moving to this area
Jonathan YI always use same location because the owner is great!! This time though I arrived after hours to pick up my truck and found a 300lb large street sign laying on roof of truck!! Being disabled it was very hard and painful to revive my self. When I asked the owner next day about doing something for me because of that she played it off like oh someone must have put it up there last night... that is utter be!!! You can’t expect me to believe that some store strong and extremely tall person out a street sign on top of the uhaul.... I feel like I was blown off because she didn’t want to admit that she didn’t see it before saying truck was ready. I won’t be doing business here again and will not be recommending to others
DWAYNE sI have no idea. The process was fast and easy, which allowed me to be on my way without hassle. You guys are awesome
jason IThis is 2nd time we rented from this location and we highley recommend this business! Super friendly and accommodating!
brenda wThe lady who ran the business was very nice! She made the entire process simple and easy
Rosie CI was under the impression when I signed up for 24/7 mobile access that I would not need to enter a location and still sign documents to get the keys to the UHaul. I thought it would be a code on the van or something. What's the point in doing this if I still have to spend 15 minutes in a location to access the key?
Rolfy VVery friendly staff
Brandon M