Customer Reviews for Upholds Feed II
(U-Haul Neighborhood Dealer)

143 reviews

644 S Duval Ave   Madison, FL 32340

(850) 290-5467

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(850) 290-5467

644 S Duval Ave
Madison, FL 32340

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Martha C. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Get more of the employee that helped and reward them because when people like that leave a company it's bad for business.

ANGELENA R. 
Rating:
5.0

The ownership and staff at Upholds are always friendly and willing to go the extra step to help

Roy H. 
Rating:
1.0

In my contract I ordered furniture blankets at my pickup location I never received them they were out of stock. When I drop them off to return my U-Haul equipment the lady at the counter charged me for furniture blankets for a non return that I never received the blankets I would like my refund back the $6.45 that I was billed for furniture blankets that I never received at the pickup location because they were out of stock I used my own blankets for my move I'm very upset with this drop off location.

katherine T. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
3.0

The woman kept asking me for a drop off location which I gave her over and over and over. However when I took the uhaul to the drop off location on San Jose Blvd in Jacksonville, Florida at zipcode 32223 they refused to take the equipment since the contract had no drop off location on the form. This is unacceptable! Cost me another 1 1/2 of my time.

Maria S. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA S. 
Rating:
5.0

Customer did not leave a comment.

AREIL B. 
Rating:
3.0

The location was open and yet I couldn't get instructions on where to park the u-haul. The location was open yet i still got charged for another day. I would not have minded the extra charge if they were closed but they were open and watched me pull in.

Alyssa D. 
Rating:
5.0

Excellent rental and trip.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

shantonio L. 
Rating:
5.0

Customer did not leave a comment.

Berlie S. 
Rating:
5.0

Customer did not leave a comment.

Sjala H. 
Rating:
5.0

N/A

Lanaeus H. 
Rating:
4.0

Personnel helpful and friendly but trailer was dirty.

Jacquelyn B. 
Rating:
5.0

Keep being yourself

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Jake B. 
Rating:
5.0

Excellent service

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Ellen C. 
Rating:
5.0

Very nice place with excellent fast service.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

STEPHENIE E. 
Rating:
5.0

very nice people

Chuck G. 
Rating:
5.0

Didn't deal with a person at drop off site. Person I spoke with one the phone helping me to determine if it was the correct drop off site was very helpful.

Jeanette L. 
Rating:
5.0

Customer did not leave a comment.

Randall C. 
Rating:
5.0

Customer did not leave a comment.

SHANNON W. 
Rating:
5.0

Customer did not leave a comment.

Emmett S. 
Rating:
5.0

Customer did not leave a comment.

Freddie T. 
Rating:
5.0

Customer did not leave a comment.

Albert C. 
Rating:
5.0

The trailer had a lot of leaves and some trash in it that we had to move before being able to use the trailer. Then we were expected to submit a picture of a clean trailer when we were done although we returned it cleaner than when we received it. The staff was very nice and helpful and I would definitely recommend them. Uhaul's website has a lot of problems and is not user friendly.

Will M. 
Rating:
3.0

The truck was flawless.

BRuce W. 
Rating:
5.0

Everyone and everything was good. No changes needed.

Shirley B. 
Rating:
5.0

Customer did not leave a comment.

Jerald B. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
3.0

Reservation was not showing in the system. Had to call customer care twice to resolve any issues. People were very friendly though.

Dornicia D. 
Rating:
5.0

Customer did not leave a comment.

Eric B. 
Rating:
5.0

Customer did not leave a comment.

Stacie W. 
Rating:
5.0

Just keep doing what you're doing

michael R. 
Rating:
5.0

They worked with me to get the exact thing I needed. Great customer service!

Freddie T. 
Rating:
5.0

Customer did not leave a comment.

rishardo L. 
Rating:
5.0

nothing

Ricardo C. 
Rating:
4.0

Mr. Uphold was very helpful. The was plenty of room on the property to get in and out.

Jeffery C. 
Rating:
5.0

Do not get anything from the place on us hwy 90 in lee, florida. I needed my truck at 9 AM at 10 AM he wasnt open so I transferred my rental to madison florida. I drove the uhaul past at 10:30 that i got in madison and he still wasnt open. It's not the first time I've had problems with him but it will be the last for sure.

Erik W. 
Rating:
5.0

Customer did not leave a comment.

Cory W. 
Rating:
5.0

Customer did not leave a comment.

Christina N. 
Rating:
5.0

Customer did not leave a comment.

Colby B. 
Rating:
5.0

Customer did not leave a comment.

Navid A. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Angela J. 
Rating:
4.0

Customer did not leave a comment.

Tyrone J. 
Rating:
5.0

Customer did not leave a comment.

Colleen G. 
Rating:
4.0

Customer did not leave a comment.

Luis C. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
3.0

I checked out the Uhaul using the phone app which was a disaster. No one was at this location so it isn't there fault that I waited there for over an 1 1/2 hrs. to get the Uhaul.

STEVEN V. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
1.0

Customer did not leave a comment.

Joyce A. 
Rating:
5.0

Customer did not leave a comment.

Nacona M. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
5.0

Very friendly and helpful.

Hans T. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
4.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

went to two places to return it. One did not accept trailers, other had no space.

David F. 
Rating:
3.0

Customer did not leave a comment.

Quentin S. 
Rating:
4.0

Customer did not leave a comment.

Ruben R. 
Rating:
5.0

Very friendly and helpful staff

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
3.0

Customer did not leave a comment.

Mark H. 
Rating:
1.0

We were told we could get a larger ball for a hitch down the road tried and wasn't possible so the truck was of no use

melvin S. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
5.0

Kind people, great service

Regina M. 
Rating:
5.0

nothing

Ricardo C. 
Rating:
5.0

Good service and assistance.

Wayne B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

Doug M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

darryl C. 
Rating:
5.0

Customer did not leave a comment.

Marshall L. 
Rating:
5.0

Customer did not leave a comment.

Jordan T. 
Rating:
5.0

Customer did not leave a comment.

Jackie L. 
Rating:
5.0

Customer did not leave a comment.

randy D. 
Rating:
5.0

Customer did not leave a comment.

Kimilee U. 
Rating:
5.0

Customer did not leave a comment.

jack P. 
Rating:
3.0

The taillights weren't working so another trailer was provided. Insurance was added to the contract which I didn't request with the reservation but couldn't be removed. The individual we worked with was nice

Chris S. 
Rating:
4.0

Customer did not leave a comment.

Luis P. 
Rating:
5.0

A jack on you 6x12" trailers would be a great help the tongue is extremely heavy to lift.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
3.0

Customer did not leave a comment.

mary H. 
Rating:
5.0

Customer did not leave a comment.

marvin B. 
Rating:
3.0

Customer did not leave a comment.

Sarah A. 
Rating:
5.0

Ratchet straps on the toe dolly did not work needed half a can of WD40 and 20 minutes of working with them to free them up so they could be used.

Michael W. 
Rating:
5.0

She said I was at the wrong location but when she saw that I paid so much she graciously accepted it and had someone help me. All staff have been great, but I feel gouged by uhaul.

robert G. 
Rating:
5.0

Everything went very well for me

William H. 
Rating:
5.0

Customer did not leave a comment.

RAUL D. 
No reviews have been submitted for this location.

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