I did not get any help hooking up. Trailer is heavy and wal park onincline so I ran from me few times and I had to adjust the set up. I dont like this location or other simular locations as there are stores around the city specalice in renting u haul equpment. And location like this wher it is just a “Hobby” should not be suported. I only went there as this was the only trailer awalable.
Kristinn S
Customer Reviews for URS Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Please listen to the customer more carefully when discussing a charge that should not be there. The staff member was quite young and there was a lot of things for him to manage. Therefore I do not blame him directly. But it is an inconvenience to have to contact U-Haul about a charge that should not have happened. Overall he was very kind and instructive.
Nickolas CGood job U-Haul for your services. I really like it. Thank you so much.
ayesha uThe parking or dropoff area was very small. I would prefer a larger facility, which was not selected by me, but by the Uhaul rep
mike lFriendly helpful staff!! Overall very good experience.
Chris k