Customer Reviews for Us Gas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Us Gas

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ekene A. on

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Charged CDW that I didn't signed up for

Nicole C. on

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The guy there was very friendly and very nice! It was by far my most pleasant uhaul renting experience. The last few locations I've dealt with have had issues so this was great.

Dianne P. on

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N/a

tom D. on

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Tony was great ! Was helpful in everyway ! Thank you !

Victor M. on

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The pickup place didn't have any uHaul announcement or publicity making a little difficult to find the place

Devon M. on

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Customer did not leave a comment.

ARCHE J. on

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darren T. on

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This drop off location was a disgrace, period!

Malika W. on

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Please clear the van of ice after storms.

Carmelo K. on

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Customer did not leave a comment.

Juan R. on

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Sharon S. on

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I never have any problems while renting.The guys are always take my reservations & it's like easy in & fast check out. It's all good. Sincerely, Sharon Silvia Randolph,Ma

Kaitlin T. on

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Customer did not leave a comment.

Nicole G. on

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I was over charged for products I didn’t purchase. Then I was so called refunded only to be charged again the same amount, plus I was charged the correct amount plus a late fee because you guys made several mistakes and overdrawn my account! I’m calling bbb since you don’t like to return calls and your customer service is terrible.

William C. on

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Customer did not leave a comment.

Sharon S. on

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I didn't get to see the usual U-Haul rep.A new man was.nice enough, but seemed a bit slower than usual/the rental that morning. He also said that I had to pay Daily Inssurance of $10? Per day. I have never had to pay for that, because I am covered in my Auto Insurance,as well as AAA.membership. So by adding that Xtra fee I had to return truck earlier than usual. I've rented from Budget on Braintree,Ma & never had to pay for the insurance.Also they would.mail me coupons for future rentals. Sincerely yours, Sharon Silvia 304O. Oak St.Suite2 Randolph,Ma 02468 Email address; sharonsilvia1958@gmail.com

Laura T. on

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I was incredibly disappointed with the pickup at this location. The staff did the absolute bare minimum, the facility was dirty, and I received NO information from Uhaul that I was picking up at a gas station (instead of a Uhaul facility), so I was unable to purchase any of the additional moving items that I needed. Also, the facility did not provide the furniture pads that I paid for! I would never recommend this location and based on the experience I had, I would never pick up here again. Also, it should be noted that this was not my original request, but Uhaul overbooked for the date of my move and I had to be shifted to this pickup location at the last minute.

Andrew P. on

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Customer did not leave a comment.

Juan R. on

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Quick, easy professional service.

Sharon S. on

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Tony is so nice & easy going, there has never been a with my rentals. I've rented from Budget inn Braintree & they're rude & change All the prices on the contract.Boo To Budget,Yes to Tony&US GAS. I only hope my review doesn't spark A high volume in rentals. I will only Rent from Tony. A Very Satisfied and Loyal Customer, Sharon. Silvia From Randolph. Great job guys, keep up the great work.

Sergey T. on

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Customer did not leave a comment.

KIM S. on

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Very convenient, quick & easy.