Customer Reviews for USA Collision Centers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of USA Collision Centers

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Marc B. on

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nothing

Eduardo R. on

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Customer did not leave a comment.

Jeffrey K. on

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Leo S. on

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Thank You.Earl Ebanks

Paige P. on

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While USA Collision Centers was friendly and efficient and everything went smoothly, I started the morning at U-Haul of Boynton Beach where my reservation was originally confirmed. I was told that despite my reservation of a cargo van online that cargo vans are not available for one-way rentals. The staff at U-Haul of Boynton Beach was rude and the staff at the customer service call center was even more rude. I wanted to cease doing business with U-Haul as a result. Given my tight timeline, I went to USA Collision Centers after the call center re-routed me. Again, USA Collision Centers saved the day and redeemed U-Haul after a horribly disappointing start.

Mario L. on

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Trevin T. on

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I was took truck on one way and i was told it will be 117 thats was charged then i was charged an additional 50 something dollars ive had a long history of renting from uhaul but thats gonna change i feel cheated

William G. on

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Brrandt B. on

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First, the company told me that the location was open until 5, when I got there at 4:40, they were closed. The women who owned the location was SUPER helpful and sweet. She went above and beyond to fix Uhaul's mistake. Anyway, the contracts were done improperly so we sat in limbo for FOUR HOURS trying to return the Truck. It was absurd. Then we got our final bill on 6-28, when our move was on May 14..... for far more than we were quoted, meaning DOUBLE. Just delays, wrong information, and absolutely unprofessional. I won't be using them ever again.

Robert F. on

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Kevin V. on

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michelle S. on

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right in the middle of crack town. saw many junkies sitting on a corner before we had to turn down a block to get your location. I would NOT recommend going down there at night/ if your a woman/ or go alone! Your building looks fine - and our GPS took us down the worst part of town.

william B. on

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Jill L. on

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ERIN K. on

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Clean the vehicle before renting to someone else

CHANTAL M. on

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I ordered two dollies. They GLADLY charged me for both but never provided any. I called and was told that I would get a refund dont worry, I wouldnt have to call back as it would be noted. STILL waiting here for that refund! They were pretty prompt about taking their money in FULL immediately but I cant seem to get my money back on the ghost dollies.

Glenn A. on

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Listed as 24/7 pickup with phone app., They do not open until 9am and don't tell anyone.

richard J. on

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Meaghen W. on

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Checkout girl (Rebecca?) was very helpful and efficient but they are located down a narrow street that’s hard to reach due to railroad tracks and hard to get a big truck in/out (we had a 26’). Also, the auto transport they gave us had a bad tire (3 actual holes in the tread) and we needed a tire change less than 40 miles into our 1500 mile move! ??. We lost 2.5 hrs of drive time.

Dennis V. on

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Jeffrey M. on

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Fred S. on

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The woman who took care of us was very nice and pleasent to work with.

Mara Jose E. on

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Robert R. on

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At pick up the truck and trailer were not ready. We had to wait an hour and a half before we drove away. That delay ate into our loading time.

maurice E. on

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Trop petit

ANDRES F. on

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Customer did not leave a comment.

Suzanne L. on

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George W. on

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