Customer Reviews for Valley Kwik Mart Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Valley Kwik Mart Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

ryann G.
Rating:

Customer did not leave a comment.

Sandra R.
Rating:

The original location and situation was horrible. I give my overall experience very low marks. I will not be recommending U haul to anyone. My reservation was not ready. No one called to inform me. I did not get what I reserved. This experience was emotionally taxing and stressful. Then, all my Christmas gifts were soaked in rain because the trailer did not keep the weather out. I am lucky nothing was permanently damaged. Not doing this again. I will look for another company next time.

sally D.
Rating:

Customer did not leave a comment.

Wendy M.
Rating:

Customer did not leave a comment.

charles S.
Rating:

Friendly service, off the beaten path.

John W.
Rating:

Customer did not leave a comment.

Robert Y.
Rating:

Just dropped key off

Ranae W.
Rating:

Customer did not leave a comment.

mark C.
Rating:

They went above and beyond with their service. I would highly recommend this location. The people were friendly, courteous and very knowledgeable.

Angela H.
Rating:

Customer did not leave a comment.

JOE L.
Rating:

Customer did not leave a comment.

Brandi W.
Rating:

I was initially upset as I had called the Bloomsburg location to confirm my pickup and they said they had a 15' truck available to rent. I then went to that location and they said they didn't have any for my reservation so had to drive over to Catawissa to pick it up. The lady was nice and was able to do uhual stuff fine but took awhile since she had to do it on her phone.

Paul G.
Rating:

Customer did not leave a comment.

Alfred G N.
Rating:

Customer did not leave a comment.

Angela D.
Rating:

The staff was amazing n very friendly.

Harold G.
Rating:

Customer did not leave a comment.

Carol ann J.
Rating:

Customer did not leave a comment.

Justen W.
Rating:

Customer did not leave a comment.

John V.
Rating:

Customer did not leave a comment.

RONNIE B.
Rating:

Customer did not leave a comment.

Denis M.
Rating:

Customer did not leave a comment.

Russell M.
Rating:

Customer did not leave a comment.

Jo S.
Rating:

The truck had dog hair all over it. Which when I dropped it off, although he did not charge me, stated that he could charge me for cleaning services.

Etta M B.
Rating:

Customer did not leave a comment.

Doug D.
Rating:

Customer did not leave a comment.

john B.
Rating:

Customer did not leave a comment.

Tori T.
Rating:

Customer did not leave a comment.

Jolene A.
Rating:

Customer did not leave a comment.

Christopher M.
Rating:

Customer did not leave a comment.

Josh H.
Rating:

Customer did not leave a comment.

Justin S.
Rating:

Customer did not leave a comment.

Daniel H.
Rating:

Customer did not leave a comment.

Joy T.
Rating:

Customer did not leave a comment.

MEHDI R.
Rating:

Customer did not leave a comment.

Heather Y.
Rating:

Customer did not leave a comment.

Joy T.
Rating:

Customer did not leave a comment.

Sandra Z.
Rating:

Customer did not leave a comment.

Debra F.
Rating:

We reserved a small trailer from the Bloomsburg location, but when we arrived they did not have the one we reserved and wanted to give us a much larger trailer at the same price, but we didn't want to pull such a large trailer so we had to go to another location to get our trailer. What is the point of reserving a trailer if the dealer doesn't have it when you arrive??????

JOHN K.
Rating:

All went well except the self checkout with the app. People at the location could not help me. took over an hour to check out, got to step 5 of 8 and the app crashed. Had to contact the field manger to finally checkout. Do not recommend this method, its slow with too many bugs

Michael C.
Rating:

Customer did not leave a comment.

Craig S.
Rating:

Great customer service. Always helpful.

Joe O.
Rating:

Customer service rep was very helpful with my reservation and arrangements. Very polite! Vehicle in nice condition.

Joy T.
Rating:

Customer did not leave a comment.

Craig S.
Rating:

The best customer service i ever had. I made one call to her and she called all the uhaul places to get me the best deal. Any time I need a truck I will use uhaul, especially valley kwik mart. Thank you for great service.

Susan H.
Rating:

Customer did not leave a comment.

Susan H.
Rating:

Absolutely nothing! The truck was clean and ready when I stopped to pick it up and the staff was extremely friendly.

Kevin S.
Rating:

all good

Amanda M.
Rating:

The truck was obviously brand new (2,000 miles on it) but when I was cleaning it to turn it in, I found fingernails/toenails - not mine. There were a lot of bugs in it (bees) as if the truck had been sitting awhile. I was a little disappointed that, for whatever reason, the UHaul closest to me couldn't give me a truck (I've had issues with the Bloomsburg UHaul before) but this lady was nice, maybe not the most professional, but at least she got me a truck. She was honest about her schedule but willing to meet me when I needed to pick it up. Her office didn't really have anywhere for a customer to sit (little awkward).

Jonathan L.
Rating:

Customer did not leave a comment.

Tiesh B.
Rating:

Customer did not leave a comment.

Ken W.
Rating:

Customer did not leave a comment.

John P.
Rating:

Customer did not leave a comment.

Amy B.
Rating:

Great experience. Very accommodating.

Mary B.
Rating:

Customer did not leave a comment.

BRUCE B.
Rating:

Good location for me. Easy to get to and easy to get the truck into. Personnel was not very well trained. I dropped the truck on a Sunday and they did not know how to handle the paperwork. I had no additional mileage or any issues so it was not a problem overall.

Al D.
Rating:

Customer did not leave a comment.

JOHN W.
Rating:

Customer did not leave a comment.

JOHN S.
Rating:

At this place, nothing..but overall I mean the pickup site was switched to here and they did give me the additional mileage, but I mean if Uhaul is going to do this they should add like 15 miles extra just based on the extra hassle...I mean they gave me the difference but didn't take into any of the frustration it caused me, But would use again, I love the pick up location, friendly great people.

PHILIP C.
Rating:

Customer did not leave a comment.

JOY T.
Rating:

Customer did not leave a comment.

PETE K.
Rating:

Lower Price

MARK P.
Rating:

Customer did not leave a comment.

JOHN C.
Rating:

Valley Kwik Mart in Catawissa was great. Helped me out when original pickup location in Danville left me in a bind at last minute.

Jonathan L.
Rating:

Customer did not leave a comment.

gene K.
Rating:

Customer did not leave a comment.

Jim R.
Rating:

Customer did not leave a comment.

Sergey P.
Rating:

Customer did not leave a comment.

Pamela S.
Rating:

The trucks front end was out of alignment and we struggled all the way to our destination with it. Very tiring to say the least. The Quick Mart was very courteous and cleaned the snow off the truck before we headed out.

JOY T.
Rating:

Customer did not leave a comment.

Sally K.
Rating:

Customer did not leave a comment.

RALPH M.
Rating:

GREAT SERVICE!!

tamara B.
Rating:

Customer did not leave a comment.

GILES L.
Rating:

Customer did not leave a comment.

jim D.
Rating:

very nice people

Robert S.
Rating:

Customer did not leave a comment.

paula G.
Rating:

Nothing.great experience

Nathaniel W.
Rating:

This was not the location that I needed to rent my vehicle from. It presented a major inconvenience for me as I had to re-arrange transportation to this new pick up location. I find it hard to believe that an actual U-Haul location in Bloomsburg could not make sure that when I made the reservation the previous week, they could not make sure that the vehicle I needed was there.

Gary H.
Rating:

Customer did not leave a comment.

STEVE S.
Rating:

Customer did not leave a comment.

Chelsea L.
Rating:

Customer did not leave a comment.

Francis M.
Rating:

Easy Drop Off.

DANIEL W.
Rating:

Customer did not leave a comment.

Thomas M.
Rating:

Very courteous and helpful staff.

CRYSTAL M.
Rating:

Customer did not leave a comment.

JAMES C.
Rating:

Customer did not leave a comment.

MICHAEL S.
Rating:

Customer did not leave a comment.

Erica T.
Rating:

The person who attached our cargo trailer did it wrong and we did not know. So the cargo trailer came apart while merging on a highway. Thank goodness no one was behind us or any one got hurt. People who work for uhaul need to know how to properly attach cargo trailers to other vehicles.

christne H.
Rating:

Customer did not leave a comment.

JOYCE M.
Rating:

excellent customer service accommodated our odd pick up time

BRIAN W.
Rating:

No problems smooth transaction

DOROTHY M.
Rating:

We ended up getting a broken windshield because a turkey flew into it. Pretty unusual but it happened. We carried insurance.and everything was handled smoothly.

Miranda W.
Rating:

This location I was sent to had a very nice lady that was responsible for seeing you to your U-Haul equipment. However, I did not want to have to travel over an hour away to pick up my equipment to do an in town move when I could have went two minutes away and got a U-Haul. I'll be calling tomorrow to complain.

Eunice M.
Rating:

Customer did not leave a comment.

ANTHONY L.
Rating:

The gas tank should be full on pickup, it was only a little more than 1/4 of the way full. This makes it problematic when dropping off since the tank must be at the same level or fuller.

RUSS T.
Rating:

Customer did not leave a comment.

Renee F.
Rating:

Louise was very pleasant. Just finding the street was a bit difficult, yes street sign, but was not easy to read.

GLEN G.
Rating:

Customer did not leave a comment.

GARRETT B.
Rating:

Legitimate Complaint: CHARGED ONE (1) FULL DAY RENTAL FEE, PLUS INSURANCE AND TAXES, WITH RETURNING TRUCK FIVE (5) HOURS LATE. ON A SUNDAY AFTERNOON. TO A PLACE THAT IS LISTED AS CLOSED SUN./ DROP-OFF O.K. Not very consumer friendly.

Alfred S.
Rating:

no windshield wiper fluid in vehicle

DON B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top