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David Ramos
Customer Reviews for Valley Tent Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Appreciate the lighting for late night drop-offs and 24 hour return.
Mark MilesDropped off after hours, super easy to do checkout process
JUSTIN COWELLRented from this location previously, great to deal with.
Joe KersantyStaff was helpful and knowledgeable. Price was good; location was very close to my house. Thank you!
Paula KotThe only thing we found difficult was a place to park. All the spots were full and we had to park it by trucks of the other business.
Anthony CurnowNice, large space for drop off. Helpful people.
Jeff JosephThey were very accommodating to my needs and even opened their doors for me in a day off. Excellent service!
William BaldwinFantastic place to do business with.
Dennis TempletonPerfect Gave him the bad harness and told him not to use it.
Steve NovakThe truck has leaks in the roof of the box.
David BirminghamAwesome group of people.
matthew hartThis location did not include my rental equipment (dolly and furniture pad), and no one was on location open during their stated business hours. Upon returning the truck, the uHaul return website kept crashing and I could not upload photos or complete the return process. That made me nervous I would get extra charges. Overall I had a poor experience.
Luke DimickValley tent was excellent and welcoming.
christina BellingThis location is far from my request location. Uhaul sent me there for equipment available. Upon arrival this site was low on inventory I took his one and only enclosed trailer. Bthat seemed odd but it’s uhauls decision making.
Rob BucchiThey were very friendly and helpful
George BraggEasygoing customer service
TODD ANTHONY FUHREquipment should be available at the original location at the date and time of my reservation, especially when made almost a month in advance. No excuse for having to travel to two locations to pick up a trailer reserved a month in advance.
Forrest WhiteAARP discount rate.
BJ RobertsI will NOT rent from U-haul ever again. I will look for other "closer" options to rent from. I was really upset that I had to drive 30 miles one way to pickup my trailer from this location. There are numerous Uhaul locations near me. The people at this location were very nice. However, spending gas and 1 1/2 hours to each trip was not good!
Edvarts AbermanisCan't understand why the return trip with the same vehicle and trailer is more than twice the amount
Jeffrey BosmaTerrible the 800 number made me pick up vehicle over 30 miles from home. So I had to pay $60 more for the truck because they had stated there was a truck closer when reserving online. Then the day before they call me and tell me nope you have to go farther for pick up. At that pointe movers were scheduled and day had been taken off of work. Terrible. We have to rent 4 trucks this month to complete our move and am dissatisfied. Local owners Where vehicles have been picked up and dropped off have been great. Company Terrible
Christian DudleyI can't think of anything.
Robert MasonVery cooperative and accommodating.
WILLIAM BERNARDBest experience I’ve had in this crazy world!!…I can’t say enough of how simple and professional and pleasant this rental was…on both ends…valley tent rental in Michigan was awesome and the return in Youngstown was awesome…smooth and simple …thank U Haul…needed you in a pinch and was a great experience!!!
John Creps