I had to drop off trailer in a dark field, the light wasn't good and it was 30 minutes away from the location I requested.
RICHARD H
Customer Reviews for Valley Woodworking
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Because of demand, our pickup site got changed after we were already on the road, and the new pickup schedule would have required our backtracking by an hour to get the trailer the next day. The owner at Valley Woodworking went out of his way to accommodate a late night pickup for us while we were on our way to our destination, saving us considerable time. Outstanding service!
Wes SVery nice friendly operator
JEFFREY MI was supposed to pick up in a closer location. Was notified the night before pickup that my destination had changed. It added over an extra hour of travel time to pick up trailer. Was very disappointed my original reserved location wasn’t honored. Gentleman at pick up location was very friendly and sympathetic of my situation.
James SMore light.
Darren TExperience was hampered by ridiculous corporate policy that turned routine pickup into a 2-hour, 90-dollar fiasco. Saving grace was the great professionalism of the attendant who tried unsuccessfully to fix the issue.
LARRY T