The gentleman at the counter was the definition of excellent customer service...Fast friendly and hooked the trailer up for me and all....Very smooth process...My only issue was the return I had to call Uhaul customer service to return manually because the website/app wasn't working properly, but other than that my expenses was great...Rent from Valor towing & transport they were awesome.
DORENE L
Customer Reviews for Valor Towing & Transport
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck that I rented was used to move boxes from one Self Storage Unit to another location. This size truck was just what I needed. Everything went very well and had the truck back the same afternoon. This truck was almost brand new and was very clean. I had rented two trucks from another location earlier this year and they were not maintained very good. If in the future, if I need a U-Haul truck, I will certainly rent from this location again.
SETH MOur trailer was not water-resistant - everything in boxes arrived completely soaked and our boxes were falling apart as we tried to get them out of the trailer.
ERIC MOne strip on the car carrier was ripped and it was not noticed until the car was loaded on.
DALE DI replied yes here, however this was an after hours drop off.
Manda SI replied yes here because this was an after hours drop off.
MANDA SVery clean polite I will be recommending to anyone I know looking to rent UHAUL
Tammy G