Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Every truck should have a dolly for it customer service was great. I will rent for them if I have to next time hopefully they will have a dolly.
GWENDOLYN O
Rating:
5.0
Easy pickup and return. No issues, friendly service.
REGINALD M
Rating:
5.0
I’m so glad you where for me thank you
RENEE W
Rating:
5.0
Customer did not leave a comment.
HARVEY W
Rating:
5.0
Customer did not leave a comment.
VERONICA M
Rating:
4.0
For what I used it for, it was beneficial for this day
milton s
Rating:
4.0
Customer did not leave a comment.
Devron M
Rating:
3.0
Customer did not leave a comment.
DIANE H
Rating:
5.0
Everything was perfect
Kennedy R
Rating:
4.0
I don't know the name of the lady that I returned my unit to, however she was very nice. Met me at the door! (Awesome). She was professional and made the return quick & easy.
PRETIALA M
Rating:
5.0
Customer did not leave a comment.
HAZEL D
Rating:
3.0
We could not get on the lock box to pick up the hula
ARSON J
Rating:
5.0
Customer did not leave a comment.
ALLIE V
Rating:
5.0
Customer did not leave a comment.
SAZON B
Rating:
5.0
Customer did not leave a comment.
DEON P
Rating:
5.0
Customer did not leave a comment.
TAMESHIA P
Rating:
4.0
Everything was great thanks so much
PATRICIA M
Rating:
5.0
Customer did not leave a comment.
ESTER K
Rating:
3.0
Customer did not leave a comment.
MATTHEW T
Rating:
5.0
Customer did not leave a comment.
GEORGE N
Rating:
5.0
Customer did not leave a comment.
Floyd C
Rating:
5.0
Customer did not leave a comment.
WILLIAM Z
Rating:
5.0
Customer did not leave a comment.
TERRANCE G
Rating:
1.0
Very nice furniture inside the store and very nice people but the sale representative lacked knowledge on the U haul process which caused a ten minute process to take 30 minutes also a $125 dollar hold was placed on my card 12/27/24 today is 12/30/24 and the payment just processed because I call the location and complained I would recommend going to a actual U haul facility for better service.
DARNELL P
Rating:
5.0
Customer did not leave a comment.
Raymond D
Rating:
5.0
We didn’t notice any required/recommended improvements. The customer service was absolutely great, Mr. Nas even had an encouraging word that was very uplifting!!
We’ll definitely return to this location.
MARILYN J
Rating:
4.0
Customer did not leave a comment.
YOLANDA H
Rating:
1.0
Customer did not leave a comment.
Andrew P
Rating:
4.0
Customer did not leave a comment.
TONYA D
Rating:
4.0
Nothing
PATRICE G
Rating:
5.0
Customer did not leave a comment.
Tarshiea S
Rating:
5.0
Customer did not leave a comment.
TARSHIEA S
Rating:
3.0
Customer did not leave a comment.
RUTH H
Rating:
5.0
Great customer service. Good job👍🏽
KAEN B
Rating:
5.0
Customer did not leave a comment.
JASMIN B
Rating:
5.0
Customer did not leave a comment.
HENRY B
Rating:
5.0
Nothing
Sandra D
Rating:
5.0
Customer did not leave a comment.
karl M
Rating:
5.0
Great customer service!!
Rochelle A
Rating:
2.0
Lot of hidden fees and additional fees then advertised 29.99 on truck and website
Jenise E
Rating:
5.0
Customer did not leave a comment.
CECIA H
Rating:
5.0
Have more then one can, and close later then 5:30 p.m. due to the fact everyone don't get off at 2:00/3:00, Rushing isn't good for no one, have a good day
linda l
Rating:
5.0
Customer did not leave a comment.
salas y
Rating:
5.0
Customer did not leave a comment.
DARRELL H
Rating:
5.0
Great customer service
Shunta R
Rating:
5.0
I paid more than I expected but overall my experience using a Van was excellent.
Charles C
Rating:
1.0
Terrible customer service. Charged additional fee for fuel although I have receipt of fuel purchased.
I will NEVER use this location again. Ever@
Michael H
Rating:
4.0
Every thing was good check out was a little slow computer problem.
dazell G
Rating:
5.0
Customer did not leave a comment.
kimori a
Rating:
1.0
Truck was dirty and running rough exhaust muffler needs clamps
Andy F
Rating:
5.0
Nothing. Everything was cool.
Latitia G
Rating:
5.0
Customer did not leave a comment.
walid a
Rating:
5.0
Customer did not leave a comment.
mohammad S
Rating:
5.0
Customer did not leave a comment.
angela w
Rating:
5.0
Customer did not leave a comment.
tiffany c
Rating:
5.0
Customer did not leave a comment.
jonathn p
Rating:
5.0
Nothing
Darren S
Rating:
5.0
Customer did not leave a comment.
jonathan p
Rating:
5.0
Everything is already handled accordingly for each customer that visits this store.
deseraie m
Rating:
5.0
Customer did not leave a comment.
JAMES C
Rating:
5.0
Customer did not leave a comment.
michael M
Rating:
1.0
I don’t ask for a coverage and they automatically add the for service !!
Trevor W
Rating:
5.0
Customer did not leave a comment.
Clyde W
Rating:
4.0
Customer did not leave a comment.
DE L
Rating:
5.0
Customer did not leave a comment.
Derek A
Rating:
5.0
Customer did not leave a comment.
kinta w
Rating:
5.0
There is no need for improvements. The customer services was AWESOME!!!
Mona E
Rating:
5.0
Customer did not leave a comment.
jorge v
Rating:
3.0
I don't understand the overnight charge of $20 dollars. From where's coming.
ROSA S
Rating:
2.0
I was not told that rental
Fee for the weekend doubles. I will not be back to rent from this company.
Ametra H
Rating:
3.0
Customer did not leave a comment.
Brigette C
Rating:
5.0
Customer did not leave a comment.
Cottion R
Rating:
5.0
Customer did not leave a comment.
Bryan R
Rating:
5.0
Customer did not leave a comment.
esteban c
Rating:
5.0
Customer did not leave a comment.
Tamika G
Rating:
1.0
This was worse experience I’ve ever had and I will never rent from this location again. My money was stolen my Uhaul charging me a charge that was uncalled for and ridiculous. I own a moving company and I will never provide services for that area ether. I’m reconsidering my involvement with the company as a whole.
Ryan R
Rating:
4.0
Customer did not leave a comment.
LISA B
Rating:
3.0
Customer did not leave a comment.
Daniel M
Rating:
5.0
At this U-Haul location the staff were very nice and helpful. I would recommend this location. You can also shop for home furnishings while you are here.
Earlene R
Rating:
4.0
Customer did not leave a comment.
David H
Rating:
5.0
None
LISA B
Rating:
5.0
Customer did not leave a comment.
IDA I
Rating:
4.0
Customer did not leave a comment.
Kamilah C
Rating:
1.0
This location is 45 minute drive farther than where i reserved. They did not have packing materials inorderd bc they dont have any. Had to spend another 30 minutes to drive to a store that did. Steering wheel at 2 oclock instead of 12. Right rear wheel had to be replaced next morning during load - had expensive team of 4 movers on a break to allow mechanics to fix adding $250 expenses bc lost time.
Mark D
Rating:
3.0
This location & others as well, but this location ALWAYS putting on extra charges or something the not accurate.
timothy j
Rating:
5.0
Customer did not leave a comment.
FREDERICK E
Rating:
5.0
Everting was excellent
teresa c
Rating:
1.0
Customer did not leave a comment.
Maurice C
Rating:
5.0
The customer service was outstanding. I truly appreciated the services.
William N
Rating:
5.0
Customer did not leave a comment.
dana m
Rating:
5.0
Customer did not leave a comment.
lawrence w
Rating:
5.0
Just continue your great customer service, and the truck was clean with great a.c.
Effrem A
Rating:
5.0
Very good
Leopoldo A
Rating:
5.0
Nice vehicle, good customer service.
Keith W
Rating:
5.0
Customer did not leave a comment.
ebony a
Rating:
5.0
Customer did not leave a comment.
Anthony R
Rating:
2.0
What you can do to improve to make sure your fuel tank is at least on half of tank and also when you ask for a dolly and it says that it's in stock to make sure it actually is
