I realize you need a lot of information to rent a truck but it was so much easier just to go to the rental location and have them enter everything vs me entering everything.
TONY E
Customer Reviews for Van Wert Glass Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The equipment and the representative were both excellent.
Linda HThe lady we talked to that helped us was Wapakoneta she went up and beyond to find us what we needed
DON STruck was immaculate and ran great. The fellow who rented it to me was very pleasant and helpful. I recommend him and his business whole heartedly.
Jon Cnothing
Gary MThe app was awful, I kept being put in a loop when checking in and returning the truck. Took me 25 min with the checkin process. Customer service chat was helpful though.
LAURA RThe U-Haul location owner was great your website not so much
Tim WThey charged me$15 insurance which i specifically declined
Hollis GIt was complete confusion. There were three groups of people there trying to pick up the trucks they had rented, and no one was having any luck. There were no people working at the location to ask for help. It took us about a half an hour to pick the truck up, and when we left there were still six people trying to pick up.
Mary AService was prompt and professional. The attendant performed the entire hookup of car hauler.
Donald FStaff / Owner was amazing and very helpful and professional. Would highly recommend this location.
Dennis S