Stop wanting to send anyone from out of town to these small out of the way places to pick up equipment or rentals
Andrinne L
Customer Reviews for V&J Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reflective sign at the street. It was extremely dark. I drove past the first time even with gps.
Kraig SWhen you call in over the phone and get a reservation make sure that the location has the correct size uhaul that you need
Contersha WThe area was small and you could pass it easily. The lady that helped told me exactly where to look or I wouldn’t have found it. They need a sign out front.
Jacob SWell informed about pickup and delivery of the truck. Janice, was most delightful at the location I rented from. I would definitely rent again from Uhaul.
Jamie RNot to move locations that I picked to pick up and drop off. Pick up location was not in west Monroe more like Calhoun La, a long ways from location where I chose to pick up, drop off was a ways from location I chose to drop off !!!
sheldon rLights on back of trailer did not work. WE had to try and rewire but too much damage to wiring. Only one they had so we had no choice but to rent it. Leaked water on brand new bed room set we picked up. Trailers need to be maintained
Michelle LJanice was very helpful with almost the entire process. If in her area again and need a Uhaul I will call her.
james dVery nice people
Brandon MNot a thing! Get folks, friendly service!!
Mark BThis was friendly and fast service. I would use them again.
Ernest JThey were so helpful, will definetly use again.
Willy Pmileage was wrong on my contract and now they are trying to charge me an extra 500.00 even though i have pictures of the odometer and gas level taken while in the uhaul lot.
Iesha MNothing very happy with this location.
Mark JCustomer service was excellent!! They were so very nice and super helpful! Will definitely recommend this location to everyone I know!
Polly NEverything was fine. The place was easy to find. The service was friendly and efficient with the online ordering and check-in. It was easy to drop the rental trailer off when we finished even though the place was closed.
Renee SVery pleased with the service.
Luke HThis couple was so nice and helpful. Will use them again.
James WBest place in town to rent a u-haul from! Great customer Service! Thanks!
Dominique WTruck was not full of fuel like told it was cost $29 to pull 11 gallons in truck only went 40 miles there’s no way that truck only gets 3 miles to the gallon very dissatisfied with the whole experience
billy sEverything was great wouldn't change anything
arquilla wShe was one of the nicest ladies I have ever had the pleasure of meeting. Extremely easy experience.
Chris MEverything was great. Dealers were very professional and helpful. Truck was nice.
Nicole OCommunication is key, was basically given the run around, unable to get a reserved truck @ hwy 15 location in West Monroe La. Staff very rude and difficult.
nancy sCab console was dirty (e.g. soda spilled in cup holders and ash tray dirty) and cab smelled of cigarette smoke.
kenneth kAmazing service!! The owners are very kind and easy to talk too. Thanks Cody O
CODY OKeep Tha people there & bless them because they are good fun loving people! God Is Good & We Love & Bless All Uhaul owners staff & family! All In Jesus Name! Amen
ronald pFirst of all you have my name wrong Then when I got the copy of the bill by email it was much higher and mileage was way off I responded but had not had a reply Patsy Simons allen 318-397-2651
Patricia OVery nice owners. Good experience.
Tresa RNothing
Phyllis CVery nice
Lauren BSo helpful in every way. If I ever move again, I will use this location again and will tell my friends, if they need a uhaul to call Janice and her staff.
betty aPeople were so helpful and friendly. This location doesn't need any improvement! Will tell my friends and anyone to use this location.
PATRICIA CI believe a tail light was out on passenger side
jessica sStaff was very helpful. Had truck pulled out and ready to go when I arrived. Very pleasant and friendly. Will definetly use them again.
Charlene BStaff was so nice and helpful. Will definetly use this location again.
Janice WStaff was exceptionally friendly and helpful!
Everett TNothing...very quick and friendly.
John SService was great and had a very friendly and helpful staff.
Janice WRight front tire was flat upon arrival. Must have had a slow leak. Filled it up twice on the way home and it again was flat when I returned it.
Larry G