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MICHAEL P
Customer Reviews for Vanhunks USA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service came out to me and assisted me in the unhook of the trailer. The gentleman was courteous and professional.
Katherine KNothing it was a very smooth transaction.
ANNE SEnsure trailers are in good condition and cleaned. This was a very old trailer and showed its age…in addition, it had a bands of trash in the back. This is the second time that a price adjustment was made at the pick-up location…would like to see U-haul stick to its reservation pricing and not Jack-up prices the day of pick-up.
RICHARD MGreat location. Great staff. No headache during picking up or return. No reason to give anything less than 5 stars.
FRANK GAttendant was very nice and got us hooked up quickly.
MARY EVanhunks was very accommodating
BRADLEY HBoth gentlemen were extremely helpful to me getting my trailer hitched up correctly and answering all questions I had. Their establishment was very clean and organized.
DONNA MExcelente atención de Christine en mi reserva en Lockwood ridge sarasota Fl. Y luego en vanhunks todo fue perfecto. Gracias uhaul
JHAN PNothing
BRUCE MBailey at Vanhunks USA was a lifesaver!! He found us a truck (after Budget gave our reservation away), guided us through using the app, and stayed late so our daughter could pick up keys!! Bailey is a true hero!!
MARINA DMuch to hard to get into......
DOUGLAS RExcellent service. The guy was super chill and friendly. Upfront with all the computer screens and steps at pickup. Then came outside and hooked up the trailer for me. Friendly full service. Phenomenal location!
Tyler Rthe process was smooth and very easy and the person was competent, courteous and professional. thank you.
BARBARA OVery helpful
Joseph CNot satisfied, my trailer was double booked so I had to travel to a different location to pick up my trailer. U-Haul wasted about an hour of my time and fuel, and I was barely compensated.
STEPHEN MOn my previous rental from St. Augustine to Sarasota I paid for a set of camo straps but the location in St. Augustine was closed and I never got credit for them.
DENNIS SThe guy who helped me at this location was very friendly and went above and beyond.
DAVID V