This location not open weekends does not have early or self pick up before 10 am only mon thru fri . This location did not let me know I could not move on Sunday as reserved online till a couple days before. Needing to make another reservation for another day causing myself a lot of stress! because I had to be out by Monday 12th. Very small envelope to get my move done.Making reservation for Monday pick up was very late in day, earliest time is for a pick up is10 am . When returning van.person not here, I waiting 15 minutes. I got here well before 5 pm closing. At 5 minutes before I was told gas level was not up to par. So I lost 20 minutes and only had 5 minutes to get gas. Trying to leave after the return my u haul van, my car was blocked by car from the auto repair shop and I was unable to leave until they moved there vehicle so I could leave. Extremely small parking for my car unable to get out of my car easily I am disabled and don't appreciate regulated to a junk yard type parking. Auto repair people extremely rude.. When he shoulded up began checkin
ANTHONY M
Customer Reviews for Highland Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location did not know how to help a customer load the trailer. As a result, Roadside assistance was called to help resolve; which they did. This whole situation created frustration and delayed start of my trip (LA to Denver). Very unprofessional, lazy and uncaring.
Daniel G