Everything was great !
VERONICA C
Customer Reviews for Vazquez Custom Woodwork
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Angel RTrailer was extremely filthy, including grim on floor. It has many mechanical issues. Door rollers-slides near rusted shut. Door had to be forced up. Door latch spring rusted, would not retract. I bought a can of WD-40 just to be able to use it. This location is near never open. Security Door always closed after 11am on. How do i know! I pass this location daily. I do Not want to report to the woodshop. The guys wont acknowledge or want to speak english. Just the wife. This location satillite should be closed. Im ashamed of what uhaul has become. Even worse, the numerous phone calls inquiries on drop off location, and threats of $300 penalty for wrong drop site. No cust srv communication training what so ever.
JIMMY JThey supplied a 15' truck and car trailer for us this November, 2024 in Mission, Tx. They also attached our Subaru Outback to the trailer securely. We made it to Branson, Mo without incident. We did miss having cruise control.
GLYNN DThe location was closed on the day I dropped it off and the communication with the shop was not the greatest. Perhaps if there were better instructions on returning the truck and what the process is would be helpful.
ARTURO EThere was no one there to even deal with. Was just a drop off. There wasn't anyone to give my receipts to for reimbursement.
KRISTINA S5 stars
MARIO SExcelent service.
SERGIO GAll good.
moises gVery nice and helpful
Ron Swe should have known that a purchase of this adapter was necessary when we got a quote ahead
Brian DThe ramp on the dolly wouldn’t slide so we could remove the car. The owner came out with tools and an employee. And worked until it slid out. Very nice, very friendly.
Brent BWe wanted to change from local to drop off in another city. Couldn’t do it on the website, said to call. Called, they said no way and cancelled my reservation. So I had to reserve again. Dumb policy, unhelpful phone agent,
Gerald H