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VICTOR V
Customer Reviews for Venegas Auto Care Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The place I picked up my rental took very long to attend to us. They were busy with their regular work and didn't even acknowledge us until about 15 minutes of standing there.
Ed MThis business is a cheat where we rented the truck, There was no debri & trash left he cheated us ... Fuck u & your Dealers for cheating people & taking money for no reasons Will rate u & your system zero
neean sVenegas auto care center is a one stop shop So now I get my car serviced there thank you for a fast service
VICTOR VThere was trash in the car, that should be cleaned beforehand. Otherwise the truck worked fine and the people processed my paperwork quickly. Would rent from here again.
James YLocation was difficult to find. Only had one truck available. It was an auto shop first, uhaul rental second and I had to wait a while to be helped. Internet was down and they had to put in my information over the phone with another uhaul it seemed. I had no written estimation of price outside of the advertised $19.95 which somehow turned into over $60!
kim sEverything was fine. Your employee was very helpful. Thank you.
PAULINA PVictor was a excellent counterman He help me a lot I am very happy thank you
LINDA VSo bad! Charge me more than it is supposed to be
Rocha ZMore options of truck sizes
DANNY GSmall shop,had to park truck on the street as there was no room in thier shop parking lot.
EMMETT JTruck was not available on time. I drove around looking for another Uhaul since I had movers and a move-in appointment etc. already. I ended up getting one here a little later, but was compensated nothing, even their $50 guarantee for my trouble. I actually talked to two Uhaul reps who said that I would be credited the amount within 1 week, but when I called back a week later, they said no notes were made on the account regarding this. Yes the location was nice, and the equipment was just fine, but Uhaul had a very poor service.
James Mthe main problem this time was i was not able to pick up the truck i ordered on line at a certain location. i had no option be to drive to another location.
Dennis HThe gas tank was not at the line it said it was. When I pointed this out to the clerk, he did adjust it for me.
Kate SYou made me drive 13miles out of my way to pick up this damn truck your shortage on trucks is not my Problem .I hope uhaul rots in hell
JACOB WYou have to put locks on the car and clean the cabinet, the location where I picked up the car wasn't that good
ABDULRAHMAN AThe gas was 1/4 tank when i received it. That seems a bit unkind but oh well.
MARQUISE JThe floor of the truck was dirty and there were empty bottle water underneath the passanger seat.
FIDEL ZAll i can say is that they are so very nice,honest ,dependable people.
CECILIA B