Customer Reviews for Veracity Motors LLC
(U-Haul Neighborhood Dealer)

25 reviews

1009 Ault Field Rd   Oak Harbor, WA 98277

(360) 679-0607

Location Hours

  • Mon-Fri: 11 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 679-0607

1009 Ault Field Rd
Oak Harbor, WA 98277

Services at this Location:

Location Hours

  • Mon-Fri: 11 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Chris P. 
Rating:
3.0

It took us an hour to get the code for the lock box because the office was closed. There needs to be a direct number that can be accessed for the code.

Rob W. 
Rating:
5.0

Great customer service. Maybe a little quicker on the departure would be good. This is No fault of the good guy at the dealership. The issue was with the algorithm used by Uhaul. On the bright side this shouldn't happen to anyone else at this location as the dealer has learned it's work around.

Kima K. 
Rating:
3.0

it's a very small parking lot. hard to maneuver a vehicle into when there's only one spot left.

Crystal B. 
Rating:
5.0

Customer did not leave a comment.

Huide Y. 
Rating:
4.0

Customer did not leave a comment.

william C. 
Rating:
5.0

Customer did not leave a comment.

Darrel R. 
Rating:
4.0

Customer did not leave a comment.

Timi J. 
Rating:
5.0

Customer did not leave a comment.

Scott G. 
Rating:
5.0

Customer did not leave a comment.

KIM H. 
Rating:
5.0

Will NEVER use uhaul again. Not recommended. Hurt my wrist during the move. Uhaul wanted $524 if I dropped off at a different location. So I had to drive it back to original location with a possible broken wrist. It was unsafe and VERY painful. Avoid using uhaul.

David D. 
Rating:
4.0

Customer did not leave a comment.

JOEL F. 
Rating:
5.0

Your customer service is impeccable.!!

helen S. 
Rating:
5.0

Everything was great. We picked up the uhual, and dropped it off no hassles. Everything was great and the owner was so friendly.

Kimberly R. 
Rating:
5.0

Customer did not leave a comment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Lori P. 
Rating:
4.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Had difficult time with app process. Needed customer support to assist with completing reservation pick up

Julian J. 
Rating:
3.0

The office was cluttered. Many drinks lying around that were old and not finished. Tools and clutter laying everywhere. Not clean at all. The attendant was not helpful when I explained about no one said anything about extra fees for going over the mileage

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Shanna B. 
Rating:
1.0

Sales associate definitely charged me wrong

Jermere J. 
Rating:
1.0

When someone tells you the have a Ford 150 with extended cab, you should tell them the trailer isn't big enough. This way you don't screw up someone's life. I expect a full refund.

Randall V. 
Rating:
1.0

Customer did not leave a comment.

Rosemary M. 
Rating:
5.0

Customer did not leave a comment.

Taylor F. 
No reviews have been submitted for this location.

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