Customer Reviews for Vicks Corner World
(U-Haul Neighborhood Dealer)

587 reviews

2048 Hwy 9   Spirit Lake, IA 51360
(Nw Corner Of Hwy 9 & Hwy86)

(712) 336-1496

Location Hours

  • Mon-Sat: 7 am - 9 pm
  • Sun: 7 am - 8:30 pm

Services at this Location:

Contact Us

(712) 336-1496

2048 Hwy 9
Spirit Lake, IA 51360
(Nw Corner Of Hwy 9 & Hwy86)

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 9 pm
  • Sun: 7 am - 8:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Get rid of the Trump signage!!!. If I had time I would have gone elsewhere. Also no accessories in stoc

David P. 
Rating:
3.0

Convenient but in an office filled with smoke. Friendly service however.

James K. 
Rating:
5.0

Customer did not leave a comment.

Gary J. 
Rating:
3.0

The website wouldn't let me complete the return on my own so I had to contact uhaul and was on hold for 40 minutes and thus was charged a $20 fee which I wouldn't of had to pay if the site was working correctly. That was very frustrating!!

Christine D. 
Rating:
5.0

There was a computer error with the reservation system. Someone else almost took our trailer before we picked it up and we did not receive a confirmation call the day before pickup as promised.

Gary J. 
Rating:
5.0

Very easy and accommodating ❤️

Roveena Valerie T. 
Rating:
3.0

Shop smelled greatly of smoke.

Joshua A. 
Rating:
5.0

Excellent everything!

James B. 
Rating:
4.0

Start with a full tank of gas.

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

Todd A. 
Rating:
3.0

You can give them more advanced notice if you're going to make them go over 100 miles to pick up a truck! If I had not called in Thursday, I would have been delayed a full day in moving!! I had to inconvenience 2 of my friends and cost them a bunch of money they weren't expecting to spend either!! I'm still not happy about how much extra this move cost me. I'm on a very tight budget and that extra driving really set me back. I don't think I will ever use Uhaul again.

Cherri E. 
Rating:
5.0

Customer did not leave a comment.

Corey B. 
Rating:
3.0

Customer did not leave a comment.

PAUL J. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Easy pickup

Wilson J. 
Rating:
5.0

Good service -- no problems

Phyllis H. 
Rating:
3.0

Customer did not leave a comment.

Dakota D. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

The cab of the truck stunk like body odor and there was dog hair everywhere. Very dirty. Cup holders had spilled pop in them. Truck cab leaked on driver down his left side.

Rodney B. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Mary N. 
Rating:
5.0

Customer did not leave a comment.

Dave A. 
Rating:
4.0

Get this correct. I called to confirm this truck with uhaul twice. They still did t get it correct. They snuck in a charge that was not ok by me. They had to have my credit card info ahead, but didn't have it available when got the truck. Pathetic

Bobi M. 
Rating:
5.0

The pick up location was fine, but I had to pick up almost 2 hours from the location I made the reservation at.

Steve G. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

more staff

Lucy S. 
Rating:
5.0

Customer did not leave a comment.

Marcy C. 
Rating:
3.0

Truck had worn rear tires that resulted in blow out while driving.

Joseph Z. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
4.0

Allow app based pickup.

Kim N. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Levi T. 
Rating:
1.0

One of the worst experiences I've ever had. Didn't have the equipment I wanted. Was supposed to pick up at 7 with my phone and the idiot that runs the place changed it because he says he's not going to be open till 7.

Tim E. 
Rating:
5.0

Customer did not leave a comment.

Chasity H. 
Rating:
3.0

I had reserved and paid online yet had to go through it all over again, wasn't anymore convenient.

Debra B. 
Rating:
5.0

Customer did not leave a comment.

Adam E. 
Rating:
4.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
4.0

The entire system do UHaul was down

Susan M. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

He took care of the whole thing and installed in my station wagon

Marcy C. 
Rating:
5.0

Customer did not leave a comment.

Roxane S. 
Rating:
1.0

My appointment for pickup was 730. The guy didn't show up until 8 to open up.

Stephen R. 
Rating:
5.0

I will only rent from uhaul if it's at this location

Max S. 
Rating:
5.0

Great customer service

BETSY Y. 
Rating:
5.0

Customer did not leave a comment.

LuAnn L. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
3.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
4.0

Customer did not leave a comment.

Brenda K. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
5.0

check in online prior - made pick-up time short and quick!

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

Best service in the area - fast check-in/out without using mobile app.

DARCY S. 
Rating:
5.0

When someone reserves at a certain location and gets confirmation and then told it is not available you should refund them the extra 100.00 it cost them to rent elsewhere. Very disappointing and expensive. UNHAPPY 😡 Mollie Sander

Mollie S. 
Rating:
5.0

Customer did not leave a comment.

Casey N. 
Rating:
5.0

Customer did not leave a comment.

Daniel A. 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
2.0

Owner of Vick's Corner was very rude to me. I had ordered a utility dolly and a larger dolly in my order. The owner of the establishment tried to charge me for a piece of equipment I didn't order and when I tried to reason with him, he walked out and raised his voice at me. Will not rent a UHaul from them again.

Collin B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
2.0

The location had political propaganda being sold in the parking lot.

Barry S. 
Rating:
5.0

Customer did not leave a comment.

Char C. 
Rating:
5.0

Recommended to reserve a trk b4 they pick one up for ur use

Clyde B. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Duane G. 
Rating:
2.0

Very very slow. All other business is a priority!

David P. 
Rating:
5.0

Customer did not leave a comment.

Micheal C. 
Rating:
5.0

Customer did not leave a comment.

DIANE H. 
Rating:
5.0

My experience was good, thank you and god bless

David K. 
Rating:
4.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Had to re enter several items that I had already entered online. Dealer said this is a frequent problem & expected it to happen.

Teryle K. 
Rating:
3.0

GPS took me 5 miles in the wrong direction.

Aaron W. 
Rating:
3.0

The price that my trip came out to be was absolutely absurd. I understand that there is a charge per mile, but maybe some different advertising should be done. I was quoted $164 and ended up paying $360 for my trip. I am not happy and will not rent from U-Haul again in any location.

Brandie B. 
Rating:
5.0

Customer did not leave a comment.

Conrae H. 
Rating:
5.0

Customer did not leave a comment.

CONRAE H. 
Rating:
3.0

Make sure the uhaul agent actually shows u how to use the trailer and etc...

Jennifer J. 
Rating:
3.0

Had everything reserved on line for quick pickup..he insisted in entering all the information AGAIN...I had waived the $14 insurance but he insistedI had to have it ...truck was dirty with alot of debris on floor inside box truck....I called on the way back when returning truck to get his gas prices, because I know they charge you a little more at site than if you replace gas somewhere else...for the convenience of not having to stop prior to dropping off...he said he couldnt see the sign that advertised gas price...but said it was the same price of stations in town...well thankfully I gassed it up prior to dropping it off because it was quite higher than in town....I now will drive the extra 15 miles for another location. Also store is filled with cigarette smoke which new that from reading reviews, reaao. For on line reservation and quick pickup because with having asthma I knew it would be difficult.....the only thing pleasant about the entire experience were seeing the kittens outside

Traci A. 
Rating:
3.0

Customer did not leave a comment.

Bruce S. 
Rating:
5.0

Customer did not leave a comment.

Reed S. 
Rating:
3.0

Customer did not leave a comment.

William L. 
Rating:
5.0

UHAUL internet system was terrible

Doug D. 
Rating:
5.0

FILL THE GAS TANK!!

James S. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Customer did not leave a comment.

Debra A. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
4.0

Customer did not leave a comment.

ROLLIE P. 
Rating:
3.0

Customer did not leave a comment.

Lloyd P. 
Rating:
5.0

Customer did not leave a comment.

Darrick D. 
Rating:
3.0

Everything is fine

Yaring A. 
Rating:
3.0

The owner smoked in the small office. Would have been nicer if the office was better ventilated. Otherwise he was very personable and knowledgeable.

Angel K. 
Rating:
3.0

The headlights on the truck were very full and dim

Nicole S. 
Rating:
3.0

Customer did not leave a comment.

scott C. 
Rating:
5.0

Customer did not leave a comment.

Brenna J. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
2.0

Customer did not leave a comment.

Michael R. 
No reviews have been submitted for this location.

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