Customer Reviews for Vicks Corner World
(U-Haul Neighborhood Dealer)

849 reviews

2048 Hwy 9   Spirit Lake, IA 51360
(NW Corner of Jct Hwy 9 & 86)

(712) 336-1496

Office Hours

  • Mon-Sun: 7:30 am - 8 pm

Services at this Location:

Contact Us

(712) 336-1496

2048 Hwy 9
Spirit Lake, IA 51360
(NW Corner of Jct Hwy 9 & 86)

Services at this Location:

Office Hours

  • Mon-Sun: 7:30 am - 8 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

We’ve rented from UHaul several times in the last couple years to move college kids. This location is very convenient. Didn’t have to wait for help for a long time like we’ve had to do at other locations in Omaha and Ames. Friendly people! Spacious area to maneuver trailers around. And cats! Maybe not a positive to some, but these cats only interested in you if you’re interested in them.

RICK H 
Rating:
5.0

Customer did not leave a comment.

JILL B 
Rating:
5.0

Very friendly

Keith P 
Rating:
5.0

Excellent U-Haul location - Very professional and easy - Perfect faultless transaction

HARRIS B 
Rating:
5.0

Customer did not leave a comment.

SUSAN O 
Rating:
5.0

Very happy with the drop off staff..

James H 
Rating:
5.0

Customer did not leave a comment.

Chad P 
Rating:
1.0

When returning the truck, Vick was very rude and grumpy. The inside of the store was dirty and full of smoke. Based on my experience with these two locations, I will not be renting from U-Haul in the future. I am extremely disappointed.

RICHARD M 
Rating:
5.0

The man working at Vick’s Corner in Spirit Lake Iowa location is always friendly and in a great mood! I could sit a talk with this old timer for HOURS! 100% recommend!

Todd B 
Rating:
1.0

Everything was a nightmare okay. No one knows what anyone is doing the app doesn't match reality, the people who call you have no idea what is said in the app, and are totally unwilling to do what it takes to keep your purchase valid. I may have rented a 25 ft truck in Spencer and it was okay and I paid for it and when I called you guys said you'd be open and you weren't, and then that's my fault don't tell me you're going to be open if you're not. So I was screwed. 40 miles and the other direction I've got to plan to go get a U-Haul. Tragic. I had to call him six times at least to tell them you said you'd give me a mileage discount because they just refused to remember they said so. Yeah lady it sounds great at the time but we never plan on doing it. And the app itself and the way it recommends movers is a nightmare. In fact I had to call the police over my movers. They left me high and dry and stole my money.

Jacob A 
Rating:
2.0

It was closed with very little signs of where I should put the truck. Got there at 6PM, sign said closed at 8PM.

MUKWA O 
Rating:
5.0

Customer did not leave a comment.

RANDALL M 
Rating:
5.0

Customer did not leave a comment.

Joe G 
Rating:
5.0

Customer did not leave a comment.

Natalie W 
Rating:
5.0

Customer did not leave a comment.

ULISES O 
Rating:
5.0

Customer did not leave a comment.

JEAN V 
Rating:
5.0

All went well

ARNOLD C 
Rating:
4.0

Customer did not leave a comment.

Michael R 
Rating:
4.0

Customer did not leave a comment.

ROBERT M 
Rating:
2.0

When I pulled up I couldn’t find the proprietor. She was having a smoke break and appeared to be watching videos in a side room. The store smells like cat urine. It appears that the store has not been cleaned in decades and still carries merchandise from the 1980s. Though I was clear that I wanted to drop off my unit in Rochester, MN she added Winona,MN as my drop-off.

Eric V 
Rating:
5.0

Customer did not leave a comment.

DAREN W 
Rating:
4.0

Customer did not leave a comment.

Douglas B 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
5.0

Many time customer and Vicks is always great to work with.

KIM N 
Rating:
4.0

Nothing, your awesome. You went above & beyond. You understand when I was running late and let me rent for another day without penalties. Thank you so much for being there when needed

Rebbecca B 
Rating:
3.0

Make sure the trailers are clean. Ended up with grease all over the furniture

Karri A 
Rating:
2.0

Pick-up location did a fine job, however my lack luster rating was due to when I booked the reservation, it was set for the wrong day (pick-up) and I had to drive an extra 32 miles while trying to problem solve on my phone the entire time to procure another trailer.

Jason K 
Rating:
5.0

Customer did not leave a comment.

James Y 
Rating:
5.0

Friendly personal and very professional

Rick P 
Rating:
4.0

Customer did not leave a comment.

CHASE C 
Rating:
5.0

Customer did not leave a comment.

Rodney H 
Rating:
3.0

Customer did not leave a comment.

Sean B 
Rating:
5.0

Customer did not leave a comment.

VALERIE C 
Rating:
5.0

Customer did not leave a comment.

JOSHUA A 
Rating:
5.0

Customer did not leave a comment.

Larry H 
Rating:
3.0

The drop off locations was also changed with consulting the customer, Adding an additional half hour of travel time and gas usage for the rental. The staff at the facility were accommodating and personable.

STACEY H 
Rating:
5.0

Customer did not leave a comment.

LEE C 
Rating:
3.0

Customer did not leave a comment.

Donovan C 
Rating:
5.0

Customer did not leave a comment.

Mike L 
Rating:
1.0

We had to argued over $4 worth of gas. He wanted us to fill the tank four of pocket when we got it at the location with 7/8. We called the pickup location to make sure we were reading everything correctly and the paperwork was correct it was all correct. We have pictures and everything and when we left told us he was gonna charge $30 for gas we are waiting on that charge to hit so we can dispute.

CHRISTOPHER B 
Rating:
5.0

Nothing to change at this location! They were awesome to deal with!

Jared T 
Rating:
5.0

Customer did not leave a comment.

Kyle E 
Rating:
4.0

Customer did not leave a comment.

Vince K 
Rating:
4.0

Customer did not leave a comment.

Dan S 
Rating:
5.0

Customer did not leave a comment.

Debora S 
Rating:
4.0

Customer did not leave a comment.

Randy S 
Rating:
5.0

Customer did not leave a comment.

SUSAN V 
Rating:
1.0

Technology was lacking. I was the only customer but it still took almost an hour to pick up one trailer. I had to provide all of my personal details multiple times because the store computer was not functional, the owners phone didn't complete the transaction, and we had to walk to the owners house to use his computer there to finish my reservation.

Kevin K 
Rating:
5.0

Great customer service

Thomas K 
Rating:
4.0

Customer did not leave a comment.

Todd A 
Rating:
3.0

Customer did not leave a comment.

NATE V 
Rating:
5.0

Nothing.

THOMAS C 
Rating:
5.0

I can’t think of anything

Michael G 
Rating:
3.0

Customer did not leave a comment.

Rex W 
Rating:
5.0

Customer did not leave a comment.

Timothy R 
Rating:
5.0

Customer did not leave a comment.

Rodney O 
Rating:
5.0

Customer did not leave a comment.

Rhonda M 
Rating:
4.0

Customer did not leave a comment.

Tracy G 
Rating:
5.0

Customer did not leave a comment.

Joseph M 
Rating:
5.0

Customer did not leave a comment.

Larry M 
Rating:
5.0

Customer did not leave a comment.

Larry N 
Rating:
5.0

Customer did not leave a comment.

Cameron H 
Rating:
5.0

Customer did not leave a comment.

LARRY M 
Rating:
5.0

Customer did not leave a comment.

Kevin F 
Rating:
5.0

Customer did not leave a comment.

Debbie D 
Rating:
5.0

Customer did not leave a comment.

Josie H 
Rating:
4.0

Customer did not leave a comment.

james d 
Rating:
5.0

The experience was easy, people very efficient, truck was clean, customer service was very specific, informant, and kind.

Jason S 
Rating:
5.0

Customer did not leave a comment.

Larry P 
Rating:
5.0

Customer did not leave a comment.

Kent G 
Rating:
3.0

Customer did not leave a comment.

Mary N 
Rating:
5.0

Office smell better

William M 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
3.0

Customer did not leave a comment.

Daniel B 
Rating:
5.0

Customer did not leave a comment.

Kevin S 
Rating:
5.0

Nothing your amazing the way u are

CoreyDuitsman E 
Rating:
5.0

Customer did not leave a comment.

JASON F 
Rating:
4.0

Very friendly

JUSTIN V 
Rating:
5.0

Customer did not leave a comment.

MIKE L 
Rating:
5.0

Customer did not leave a comment.

Jane K 
Rating:
5.0

Customer did not leave a comment.

Tony L 
Rating:
3.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
5.0

Great customer service and very helpful and easy to work with.

JODI G 
Rating:
5.0

Very friendly, and understanding, cute little store inside. Recommend everyone to stop and see Vicks Corner World!!!

Jennifer C 
Rating:
3.0

Customer did not leave a comment.

Mike P 
Rating:
3.0

Customer did not leave a comment.

MIKE H 
Rating:
3.0

Pay attention to the details

Clare W 
Rating:
5.0

Your computer system was operating with no glitches or waits or today. Keep it up!

DEAN G 
Rating:
5.0

Customer did not leave a comment.

Clark A 
Rating:
5.0

Customer did not leave a comment.

Larry L 
Rating:
4.0

Thanks for making the pick up process easy and the trailer ready to go.

Jim F 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D 
Rating:
5.0

My experience was better than I anticipated.

David S 
Rating:
3.0

Customer did not leave a comment.

DARLENE C 
Rating:
5.0

Customer did not leave a comment.

Andrew G 
Rating:
3.0

Customer did not leave a comment.

Dennis L 
Rating:
5.0

No issues with drop off.

Tammy C 
Rating:
5.0

Customer did not leave a comment.

ramona f 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top