The gentleman who helped us with the rental (I wish I could remember his name), was very friendly and helpful.Denice G.
Customer Reviews for Video News
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Dawn H.
The size truck I ordered was not available. The owner wanted me to take a smaller truck. I refused. Called local office in Gainesville and the gave me a 26' truck. I paid more in gas than expected because of this. Was not in the budget to spend 700 on gas.Ann G.
Agent did not explain the insurance option for one-way versus local rental. Agent did not print and give to me a copy of the contract that would have showed the cost of insurance.Jim S.
I rented 19.95 one way call me backDiane S.
Thank you for your help and kindness.Kent C.
Great friendly service!!!DAVID S.
I Could not have been more satisfied! Great Job!larry B.
Your mobile check in was a joke and very rude. I shouldn't have to send you two peoples number to identify me when I sent a picture of myself and license. I went inside and had the actual rep on-site do the rental and he was amazing.Jamie L.
Customer did not leave a comment.Travis J.
Customer did not leave a comment.Christian T.
Business was closed for vacation until 6/22/22. Only a sihn in the window stating such. After waiting until opening hours (11am), I arrived to find above. I could have returned sooner if I had known. Good thing I was able to use the self check in at Uhaul.com.Ricky L.
Customer did not leave a comment.mike P.
Customer did not leave a comment.MICHAEL K.
Le (Bob) was super helpful and very friendly. We would rent with him again in a heartbeat!Antwan V.
Bob, the owner and UHaul dealer was very professional and was expecting us. I would use his location and services again for a Uhaul rental. We had an excellent experience, and excellent service.DEBRA M.
Customer did not leave a comment.Kevin Y.
Customer did not leave a comment.Derek F.
Customer did not leave a comment.Mary H.
He was a brand new franchisee, and I think I was his first transaction. Though it took him a long time to process the transaction, he was very kind and helpful.William H.