This place either takes to long to check in returned vehicles or there is a disconnect between them and U-Haul. I was called twice by U-Haul to see if I had returned the truck and trailer to which I had returned the day prior. I am unsure where the breakdown in communication was between the vendor and U-Haul but the customer should not be able to see the effects of there clearly being a lack of communication between parties. The system overall should run smoother.
BRANDON B
Customer Reviews for Vikon Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.