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Denis M
Customer Reviews for Village Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The servers were down causing a delay and much frustration. In spite of this the service representative was fantastic and as helpful as possible.
Shane AOwner told me to grab a shovel and dig out the trailer myself. The connections where corroded and there was a lack of care. The owner also kept picking up his phone instead of completing our checkout. Waiting over 20 mins extra over 5 different phone calls he took. Waste of time. Lack of care for the equipment. Making uhaul look really bad.
Tristen BThe only thing I disliked was that despite contacting uhaul so the truck and trailer I rented would be dropped off at the same location. The attendee was not expecting the trailer when I arrived.
Nicole rParking lot is a bit small. If the store is busy it's kind of tight.
PATRICK D