Nobody was there to help, and if I could have given 0 stars I would have. This was the worst experience renting a truck on the drop off side that I have ever had.
peggy w
Customer Reviews for Villanova Shoppes LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was no signs as to where office was, all equipment was in field. Order was not there at my scheduled pickup time, I called the number on email and it was not working. I called corporate and they contacted owner. He finally showed 30 minutes late. Used cell phone for all order info. He hooked trailer to my truck and left before I even pulled out of field where equipment was stored. It seemed like everything was an inconvenience!
Jane KNo none to help or even call to answer phone was not working at all
Jean BGreat service
Michael M