Nobody in place when I took my rental. Try to call the phone number but no respond. Left a message but no call back. My equipment was unavailable so I had to take an other one. Charge me 5 days rental instead of 4. You should put someone else in charge.
JASMIN P.
Customer Reviews for Villeneuve Autos
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Y speak french
jessica G.Malgré le fait que l entreposage était très loin de mon domicile, j ai apprécié l état du véhicule
judith G.I asked for a pick up location which was 3 minutes from my place and Uhaul sent me to pick up the trailer to a location which was 30 minutes from my place, even if I had done a reservation 3 months before the moving date. This is not acceptable. I will not use Uhaul anymore. I am really not satisfied and really disappointed by the service.
Laurence D.Nous avons ramené le camion en dehors des heures ouvrables. La boîte de dépôt des clés n'était pas identifiée, ce qui nous aurait grandement soulagés...Heureusement, le propriétaire de la bâtisse est arrivé le samedi soir comme nous voulions quitter. Il a gentiment proposé de lui remettre les clés, nous évitant de devoir y retourner le lundi. Nous avions pris des photos comme preuves à l'appui. Merci!
MARC T.