Check equipment before renting it worst experience on my life
Kenneth M
Customer Reviews for Vista Storage of Green
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app to return the truck is complete garbage. After taking pictures of the truck and hitting next, it requested pictures of all sides of the truck again. Then when I repeated this, I had to move the truck to the parking spot for the final location spot pic since I took the previous pictures in a well lit area. The time to move the truck caused the app to close and I had to repeat the process a third time!
CHARLES CThe salesman assisted me with backing up the trailer that I was dropping off.
Wilfredo CIt's been 3 days and I haven't gotten my reimbursement yet.
Nathan CClean equipment and helpful staff. Will use this location again.
KRISTOPHER GThe property manager Steve was always extremely helpful and attentive. Great employees are hard to find nowadays, you are fortunate to have a good one there.
Mike C | Overall ExperienceLocation was great even though my pick up and drop off time was "after hours" when they were closed, they made sure to call me before my rental, confirmed details, and made sure to answer any of my questions. The gentleman I spoke to was very professional, patient, and kind. Had a great experience and I will return to them for any future Uhaul needs
Luke GAlways a pleasure to rent a storage unit or a piece of equipment from Vista Storage of Green.
Todd M | Overall ExperienceSecond time renting at this location. Very good service and great customer experience.
DAVID SBroken passenger light and driver side door didn’t fully close. Very danger night.
SAMANTHA GI never had any problems with anything during my time with Vista Stroage of Green. I would highly recommend to anyone needing a storage unit.
GREGORY M | Overall ExperienceEasy pickup and return. Somewhat limited on choice of available truck sizes, but convenient location for me (only minutes from my house in Uniontown, OH. I'd use them again.
john gRental agent was very organized and truck was ready when we arrived. 20’ Truck ran great -no problems/ good on gas mileage too. Return was very easy to drop key in the slot. Thank you
Paula GI had two storage units for several years. Anytime I needed assistance with something pertaining to the units the staff was very helpful & friendly. It was easy access to the facility 24/7. I would highly recommend this facility.
Loretta A | Overall ExperienceThey pulled through in a pinch for me with a truck. I’m so thankful
Pamela DThe man at the rental facility was awesome and extremely helpful.
Dillon MJust keep your staff excellent people.
william hFix the goddamn app. Verification codes expire immediately. I enter them within 5 seconds after receiving and they error expired every time
Joshua RI was looking for a safe, secure, convenient, and reasonably priced storage facility while I got divorced. The staff was friendly and helpful. I loved the location and it was always easy to get into and out of. I'm excited to see they will soon have climate-controlled storage, too. Family-owned and operated. The absolute best!
kate t | Overall ExperienceAlways a great experience at this location. I've never had an issue. The staff is knowledgeable friendly and extremely helpful.
Aretta HTom Was awesome. So welcoming and polite. Will use this location again.
Dale HThe return was good, there was no one at the sight so we followed the steps of the return off of our phone and dropped the keys in the drop box and was gone. There again it went very smooth.
Amy DI’ve rented from this location 3 times now. The gentleman running the store is fantastic. Very helpful and nice, quality spot and I would go out of my way to rent from there.
Chadric OVery clean and people who work there are very helpful and friendly.
DAWN B | Overall ExperienceMaybe a few box sets for glasses and dishes.
brian kThe do a great job. I am a return customer and will use them again when the need arises.
MICHAEL BExcellent experience.
Andrew BStore staff was super friendly and helpful
David BThank you for everything. Excellent customer service.& excellent place.
SONER C | Overall ExperiencePleasant experience with renting a storage unit. Super easy getting in and out with your own security code. Everyone was really helpful. I would rent again. Thanks, Brian
Brian Y | Overall ExperienceWe had a unit for 4 years and NEVER had any issues at all.
Tim M | Overall ExperienceTrailer had a marker light out. But mentioned it to manager and got it repaired. Good service. Pleased with them
Rob SEasy Peasy
Doug HThe guy I talked with at Vista Storage and U Haul was fantastic.
Edward HExactly what we needed to move our daughter to college! Perfect size and light enough to pull with my Mazda CX9.
Mark CCalled day of to rent a truck to move my mother's things from a nursing home to my house. The gentleman who rented to us was kind and helpful. I had called to rental places before this, neither of which bothered to answer the phone. Will definitely use this location in the future if I need it and would definitely recommend this location to others. Thank you thank you thank you!
carolyn tAgain another great experience. I would use them anytime.
Mark PSmooth transaction. Agent very helpful and knowledgeable.
Daniel CThe location was fine. It was a convenient location for where I was picking up the truck. The interior of the truck was pretty dirty. It’s not a good impression. Especially for what you charge for the rental.
Robert TJust don’t recommend to pick up when they are closed. The website just said you need a mobile device to do it, but you actually HAVE to download the app. I
Mark FI am upset that the safe move was charged per extension. That was a lot lf money.
melissa RClean, safe, no bugs or rodents friendly staff. What else could you ask for? Oh , no water, always dry. And plenty of room to move my big trailer around. Definitely a 5 star operation.
Great L | Overall ExperienceThe only negative comment I can make is that the inside had a greasy area in it and it got on the bottom of one of the boxes I loaded in the trailer. Then when I moved the box from the trailer to inside my house grease got on my floor. I have tile floors so it wiped right up. If it were carpet it would have been a problem.
Vincent VNothing best U-Haul service I have ever gotten. Will use them again.
Stacy DBeen using this storage facility for about 2 years. Good things all around. The facility manager is very friendly. I love that it's 24/7 locked access. Not too many bugs for being an outdoor unit. The place is always clean and it's a U-Haul 24/7 stop. They have dollies and furniture pads and unit locks..everything you could need for moving or a storage unit. I highly recommend this facility and if I ever need one in the future I would come back here first.
Becca S | Overall ExperienceI did notice dampness on my wood framed pictures.
Kim L | Overall ExperienceGreat place.
Andre CI did not enjoy my experience with the employee that I encountered upon returning the truck. I was late bringing it back, admittedly so, but the employee had a terrible attitude about the situation. As I walked in and greeted him, he said nothing, but rather had a scowl on his face. I continued to look at him while holding the lock and keys and rather than take them from me or let me know where to place them, he just shakes his head and throws his hands up in the air. He then explains that I am late (which obviously I already knew) and just continued to harp on that situation. The best way to describe it is that he was acting like a parent and I was his child coming home late from the school dance. I rented the truck to place things in storage as my family is moving and our house selling situation has been terrible and we have been thru hell and back. I was already not in a good place mentally because of all the stress and for him to act as he did, nearly pushed me over the edge. Before I did something I was going to regret, I just left the location. I planned to rent from this location again as I have to move our stuff from storage to our new house, but not now. Advice to that employee: You never know what people are going through and you work in customer service. Don't be a prick.
Brian MGreat place. Thank you
Andre C | Overall ExperienceI've had many storage units in many states. This was by far the best experience I've had.
David M | Overall ExperienceGreat people to rent from
Thomas C | Overall ExperiencePricy but nice. Well managed.
george m | Overall ExperienceThere they are the best in Akron. I would recommend this to anyone friendly people and secure facility
melissa c | Overall ExperienceWould highly recommend this facility. Staff was always very friendly and helpful.
wayne k | Overall ExperienceWell managed location.
ROGER D | Overall ExperienceSee you in the fall !
James H | Overall ExperienceWonderful storage experience. Location of facility is in a perfect place. Easily accessible. Management went above and beyond to assist me. Thank you!
michele a | Overall ExperienceVista Storage was great! We would definitely use it again if needed.
julie k | Overall ExperienceThe best place ever, definitely will use thus site again.
DEBRA B | Overall ExperienceOur camper was stolen off the lot along with a truck. Someone had the security code to be able to steal our camper & drive it off the lot. Now we have a big headache & have lost our family recreation. This has been devastating.
Shannon R | Overall ExperienceWe loved this place- very clean and very secure! We could go there anytime of the day!
Terrie K | Overall ExperienceGreat facility. Would highly recommend to others. Felt very safe and secure. They do it right!!!
pam k | Overall ExperienceMy camper was vandalized while being stored at Vista. Unfortunately the location makes it an easy target for brazen thieves who cut through the fence and stole my exhaust catalytic converter. Even with added security, vandalism continued to happen.
Staci L | Overall ExperienceThank you.
William M | Overall ExperienceI would highly recommend Vista Storage of Green to family and friends... already have! Everything went smoothly from availability, to cost, to cleanliness. Couldn't have been more satisfied.
Josy D | Overall ExperienceWas great place to use
keith c | Overall ExperienceThanks, I will recommend your storage facility to my friends.
darryl T | Overall ExperienceOverall happy with the few months spent at vista storage.
scott c | Overall ExperienceThe management was great always looking out for their customers and keeping everyone informed to changes. Would highly recommend them.
JEFF B | Overall ExperienceThe Manager and employees were very friendly and helpful. However, our catalytic converter was stolen off our RV after less than a month at your facility. This was a very costly experience and we have moved to a more secure storage facility.
ralph d | Overall ExperienceAwsome staff, clean and dry storage facility.
james A | Overall ExperienceReally nice storage unit! I called in to get a unit and they were sold out of the size I wanted. About an hour later the guy called me back, he had checked the lot and actually found someone that had moved out. He cleaned it out for me and made it available so I could use it right away! So nice, friendly, and helpful. The lot is really clean and feels very safe, and after initial setup I could get to my unit whenever I wanted. Thank you!
Khari S | Overall ExperienceYou have a wonderful storage facility everything was great! I appreciate you!
michael f | Overall ExperiencePurchased a new home, so we were able to move items in storage to new home. Would use Vista Storage again if needed. Would also recommend Vista Storage to friends and family.
sandra b | Overall ExperienceSee you in the fall !
James H | Overall ExperienceThe friendly staff was helpful and we appreciated their professionalism. That’s how a business should be done!!
JIM B | Overall ExperienceWe were very pleased with the service, cleanliness of units and property, and the ease of access for our moving crew.
Gail Z | Overall ExperienceEverything about my storage experience was perfect. The service was always nice and flexible.
Justin D | Overall ExperienceWe are so grateful for Vista Storage, the Owner Ryan and his amazing staff. Thank you for the great service. We will remember you again if needs arise in the future. I highly recommend this storage facility!
KAREN M | Overall ExperienceI had a unit here for close to 2 years. The staff was always helpful with whatever questions or needs I had. The facility is secure and well lit. I never had a single problem while I rented a unit there. I in fact had referred a friend and she also had a unit there for some time. If I needed a unit again I would most certainly return here.
KIMBERLY R | Overall ExperienceI have rented several storage units from Vista Storage of Green over the last couple of years. I also had to rent trucks several times. Louie and Ron have always been very helpful and accommodating. I've recommended them to several friends. I'm sure if I have a need in the future, I will use them again.
ANGELA H | Overall ExperienceThis is an exceptional storage site. I stored my my 30 foot travel trailer here for about 6 months. The monthly fee was responsible. I left because I found a location three minutes from my house.
brian t | Overall ExperienceLoved this storage facility. Very well-kept and clean. Plus, the prices were great, especially for such a conveniently located and new-looking place. Thank you!
LOGAN G | Overall ExperienceNo complaints, all went smoothly
JAMES C | Overall ExperienceIf i ever need another unit to rent, i will come back for sure. I felt this was the best placer to go to. My stuff wad in the unit for 2 years without a lock and nothing was ever messed with.
PATRICIA L | Overall ExperienceCheck in was quick and easy. Staff was very friendly and helpful. Access to units is easy and units are nice and clean.
Privacy R | First ImpressionsYour location wasn`t open Sundays which forced me to find a new place
Privacy R | First ImpressionsFriendly staff, super quick and easy to set up and loved the location!
Privacy R | First ImpressionsSuper nice! Amazing price! Will use again for sure
Privacy R | First ImpressionsVery polite and professional.
Privacy R | First ImpressionsIt was late the night we arrived but the gentleman in the office waited until we got there. Also had to change the size of the unit and he called traffic to get the u-haul drop off location changed.
Privacy R | First ImpressionsQuick response, nice facilities
Privacy R | First ImpressionsMove in today, but they caught that I scheduled my move in on a day they`re not open so that`s good. Will update further after complete. Thanks!
Privacy R | First ImpressionsI believe the man who helped me was Lou. He was very polite easy going. He went above beyond to guarantee me great service. I will suggest you in the future.
Privacy R | First ImpressionsVery clean units. Great truck rental. Excellent staff.
Privacy R | First Impressions