Customer Reviews for Vista Storage of Green

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Vista Storage of Green

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

nikole h. on

Rating:

Thank you for the convenience of the location and your customer service! Top notch

JAMES C. on

Rating:

No complaints, all went smoothly

Chris M. on

Rating:

The gentleman behind the counter was a stud. Couldn't of asked for better help, I think his name was Ron. He deserves a raise. Thanks!

Erin G. on

Rating:

Customer did not leave a comment.

PATRICIA L. on

Rating:

If i ever need another unit to rent, i will come back for sure. I felt this was the best placer to go to. My stuff wad in the unit for 2 years without a lock and nothing was ever messed with.

Paul L. on

Rating:

I booked the trailer In Kent Ohio and had to pick it up 24.miles away in Umiontown. Damn College movers. Service was good, place was nice. Just lost 2 hours 8 can never get back.

garry t. on

Rating:

Customer did not leave a comment.

Timothy F. on

Rating:

gentlemen that helped me was very helpful

angela h. on

Rating:

They were very helpful

Anna M. on

Rating:

Customer did not leave a comment.

Chad D. on

Rating:

There was no one there! Called the number and left the key in the drop box. Very easy to drop off. Probably not a great location to drop of a 26’ truck! Had I been familiar with this location probably would have picked another one. There was not really parking for this size truck.

RANDY E. on

Rating:

Customer did not leave a comment.

Mariah B. on

Rating:

Customer did not leave a comment.

GREG D. on

Rating:

nice place, truck was clean, people were helpful and fast.

rachel b. on

Rating:

Customer did not leave a comment.

Valerie G. on

Rating:

I wasn't made aware that I was supposed to leave the keys in the keys in a drop-off box at the location so I locked the key in the vehicle. I was charged an additional $57.52 because the clerk could not get into the vehicle. It wasn't explained to me that the keys should be put in a drop box or I would have left them in there. The representative sent me a text with the dropoff location and a link for the directions. There were no instructions stating that the key should be put in a drop box. I feel that I was charged this extra fee unjustly because of a lack of communication on the part of your company and feel it should be refunded.

Irene B. on

Rating:

Have employees who know what size trucks they have available and the correct gas prices for the day its rented. Have equipment that works and doesn't put a customer into a potentially hazardous position when driving a 26' truck. Have a u-haul rep. who has people skills and understands what "Good Customer Service" actually means. This was an awful experience for me and I WILL NOT be renting U haul again. I will not recommend this location to anyone I know.

James S. on

Rating:

Customer did not leave a comment.

Dave W. on

Rating:

Customer did not leave a comment.

james e. on

Rating:

Customer did not leave a comment.

Kennie B. on

Rating:

Customer did not leave a comment.

Linda R. on

Rating:

Customer did not leave a comment.

David L. on

Rating:

Customer did not leave a comment.

Lewis Z. on

Rating:

Customer did not leave a comment.

Rebecca M. on

Rating:

This comment is not for these locations , but for the 800 number customer service phone: the wait time on hold is way, Way, WAY too Long, over 15, 20 minutes, without an answer.

joe l. on

Rating:

Representative exceeded our expectations. He went above and beyond.

Michael S. on

Rating:

Customer did not leave a comment.

Robert G. on

Rating:

Customer did not leave a comment.

charles c. on

Rating:

Customer did not leave a comment.

. on

Rating:

uhaul call center had me running all over to get a trailer. the one I had reserved was not there at first location I was sent to. then it took a while to find me another trailer, and I was under a deadline to get to where I was going to make a pick up. the location I rented from was extremely professional and easy to work with.

Eric F. on

Rating:

Excellent customer service. Would highly recommend renting a storage unit or U-Haul.

Christian L. on

Rating:

Check in was quick and easy. Staff was very friendly and helpful. Access to units is easy and units are nice and clean.

Robert R. on

Rating:

Your location wasn`t open Sundays which forced me to find a new place

Jessica W. on

Rating:

Friendly staff, super quick and easy to set up and loved the location!

Jessica W. on

Rating:

Super nice! Amazing price! Will use again for sure

BRIAN M. on

Rating:

Very polite and professional.

Wendy R. on

Rating:

It was late the night we arrived but the gentleman in the office waited until we got there. Also had to change the size of the unit and he called traffic to get the u-haul drop off location changed.

Ben B. on

Rating:

Quick response, nice facilities

Michael R. on

Rating:

Move in today, but they caught that I scheduled my move in on a day they`re not open so that`s good. Will update further after complete. Thanks!

Victoria S. on

Rating:

I believe the man who helped me was Lou. He was very polite easy going. He went above beyond to guarantee me great service. I will suggest you in the future.

Robert B. on

Rating:

Very clean units. Great truck rental. Excellent staff.