Customer Reviews for Wademan Auto Repair
(U-Haul Neighborhood Dealer)

198 reviews

33 Jackson St   Thompson, PA 18465

(570) 853-4686

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 853-4686

33 Jackson St
Thompson, PA 18465

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Nothing to recommend.

G. Michael S. 
Rating:
5.0

Nothing

steve L. 
Rating:
5.0

Customer did not leave a comment.

brenda L. 
Rating:
5.0

Customer did not leave a comment.

Galina M. 
Rating:
4.0

Customer did not leave a comment.

tom G. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

easy to finalize, friendly.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Sandra F. 
Rating:
4.0

Customer did not leave a comment.

charile S. 
Rating:
5.0

Customer did not leave a comment.

Suzanne M. 
Rating:
5.0

My only concern is how much I was charged this time for just the one day I went to the same place and it cost me the same as when I had it for 2 days it was not $20 :-(

vicky K. 
Rating:
5.0

Customer did not leave a comment.

emil M. 
Rating:
5.0

Customer did not leave a comment.

Sharon H. 
Rating:
5.0

Customer did not leave a comment.

lee S. 
Rating:
5.0

nothing

sreven B. 
Rating:
2.0

I'll probably never use uhaul again. This was the worst moving experience I've ever had. I originally rented a 26 ft truck 8 minutes away from the house I was moving on from. I received an email the day before letting me know that the truck was no longer there and that it was 20 minutes away now. thanks morning I check my email to make sure that the truck is still there and I have no emails informing me otherwise. I drive 20 minutes north of my house to find out that the truck is an hour and 15 minutes south of my house and no one ever contacted me. I was told by the representatives a Terry building supply that that's my fault for using the online system. I was told by 1 800 U-Haul that that's my fault for using the online system and not verifying on phone with the place that I was picking it up from. I was told by everyone in this situation that it is my fault for using the online system. I then go to return my truck a day early, since I was done with it. I'm asked where are the dolly, appliance cart, and 24 furniture pads. Apparently, the person that actually got my truck after I drove to a new location never updated the contract to reflect that he didn't have any of these things to give me the begin with after I was already charged for them. I will not, cannot, and should not ever deal with this lack of accountability with such a large company.

Jared W. 
Rating:
5.0

Customer did not leave a comment.

hempstead W. 
Rating:
1.0

I rent a car hauler to pull behind my RV. I paid a little over 200$ From Ruston LA to Pennsylvania. The same trip home I was charged over 600 dollars. This was a small town in PA. Very low demand for this trailer. I move around quite a bit due to my job. I find a 400$ plus over charge an out rage. you are welcome to look it up. Trailer rented by Gerald Bruce Withers.

jerald W. 
Rating:
5.0

Customer did not leave a comment.

Bruce S. 
Rating:
3.0

Customer did not leave a comment.

AZURE S. 
Rating:
3.0

Customer did not leave a comment.

SEAN C. 
Rating:
5.0

Customer did not leave a comment.

angela K. 
Rating:
2.0

Phone center overcharged me for a one way for the second time in a row then the agent overcharged me for the insurance because we couldn't get the site to work and I had to return it an hour away to the pickup location after I had been promised a closer return dealer. Overall a poor experience.

Al C. 
Rating:
5.0

Customer did not leave a comment.

Howard M. 
Rating:
4.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Fantastic customer service.

aj G. 
Rating:
5.0

Customer did not leave a comment.

chri F. 
Rating:
3.0

The man at the pick up center was very helpful but the situation was ridiculous. Not sure why I scheduled a week in advance Because I had to drive over an hour to pick it up anyway

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

paul L. 
Rating:
5.0

Customer did not leave a comment.

donald G. 
Rating:
5.0

Customer did not leave a comment.

paul L. 
Rating:
5.0

Fast, friendly service. Highly recommend

lisa J. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
5.0

Customer did not leave a comment.

Terence E. 
Rating:
5.0

Customer did not leave a comment.

stan Z. 
Rating:
5.0

Customer did not leave a comment.

Whitney F. 
Rating:
5.0

Rick picked me up at the airport and gave me a ride to the truck's location. Super rep for your company.

JOSEPH D. 
Rating:
4.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

Customer did not leave a comment.

NATE W. 
Rating:
5.0

Customer did not leave a comment.

nathan S. 
Rating:
2.0

No one there at posted hours of operation. Had to call for assistance. Poor customer service.

JOSEPH V. 
Rating:
5.0

Customer did not leave a comment.

GARY Y. 
Rating:
5.0

Customer did not leave a comment.

nancy F. 
Rating:
5.0

Customer did not leave a comment.

VALERIA B. 
Rating:
5.0

Customer did not leave a comment.

david H. 
Rating:
3.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
5.0

Customer did not leave a comment.

smarr E. 
Rating:
5.0

The part that is was extremely mad about was. The part were you did not have anything available out were I was going so I ended up paying milage both ways which cost me an extra .89 cents a mile for 214 miles plus fuel and tolls for the big truck which one was $42 and the other was $15 were if I tock a car out and was able to get one out there. I would not of had these cost.

JASON R. 
Rating:
5.0

Your agent was very helpful and took care of our needs. Thank you.

RANDY S. 
Rating:
1.0

My husband drops off the trailer to a man who states, " you didn't see me, I was never here." My husband had little idea on how to handle that but we couldn't keep the trailer so we left it. The whole situation seemed very suspicious

Kathleen S. 
Rating:
5.0

Customer did not leave a comment.

kam D. 
Rating:
4.0

NONE.

JOESPH G. 
Rating:
4.0

The workers were very friendly and very personable and I would definitely go back to this place again

lloyd S. 
Rating:
5.0

Good place nice guy

JIM N. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

NATE W. 
Rating:
5.0

Customer did not leave a comment.

LEWIS C. 
Rating:
3.0

Customer did not leave a comment.

RANDY S. 
Rating:
5.0

Customer did not leave a comment.

Tim H. 
Rating:
3.0

Customer did not leave a comment.

Todd O. 
Rating:
2.0

This location is in a small town and the person runs an autobody shop. There is no reason to complain or try to upgrade this gentleman's business. He was great & everything worked out fine.

Thomas D. 
Rating:
5.0

no improvements needed

STEPHEN G. 
Rating:
4.0

Get rid of the toe hall, bc its on constantly and burns more gas

LISA B. 
Rating:
3.0

Customer did not leave a comment.

Bruce N. 
Rating:
4.0

Great experience.. Thank you for all the help. Nothing further needed. Tip top shape equipment.

ANN A. 
Rating:
5.0

Professional courteous service.

ABRAHAM G. 
Rating:
3.0

Didn't know I was supposed to fill van until I was dropping keys in box and reading it above box.

pauline J. 
Rating:
5.0

Wademan Auto Repair provided an excellent service that was prompt and friendly. No improvements necessary.

JON D. 
Rating:
4.0

Very friendly and kind uhaul representative. I would go through him again for my frequent moves.

ASHELY W. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
3.0

Customer did not leave a comment.

kevin C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

NATE W. 
Rating:
5.0

Excellent

JAMES N. 
Rating:
4.0

Customer did not leave a comment.

CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

GARY N. 
Rating:
5.0

Customer did not leave a comment.

Danyelle G. 
Rating:
5.0

the owner went out of his way to open on sunday morning just for us. he was a super dealer and I would recommend him 120%. please thank him again for us.

GREGORY C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

Paul K. 
Rating:
4.0

Customer did not leave a comment.

CHAD W. 
Rating:
5.0

rich did an outstasnding job to make the move possible

KATHY F. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

The trailer was available and ready to go as arranged. Perfect size for what I needed.

ISABELLA R. 
Rating:
3.0

While the shop might look a bit "rough and tumble" at first glance the equipment was all up to current U-Haul standards and the owner is very friendly and helpful. My rental was ready when I arrived and I was in and out in under 15 minutes (and I had made the reservation on-line just an hour before!)

John E. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Great experience. Nothing needs to be done !

ERINE G. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

Customer did not leave a comment.

ROLAND B. 
Rating:
5.0

Customer did not leave a comment.

DEAN V. 
No reviews have been submitted for this location.

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