Lori was great and very helpful. I definitely come back to Walker Storage when I need U-Haul again.
Jiwook S.
Customer Reviews for Walker Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady who works here is absolutely wonderful. The system was glitching today and she tried her absolute best to get through it as smooth as possible. She was amazing at her job
Rayane L.Not advertise $19.95 and actually charge $19.95. Other than that everything was excellent
Anne C.AMAZING customer service.
Raymond N.Very helpful. My favorite U-Haul location.
John D.Best customer service ever!
Lisa B.Exceptionally friendly and helpful service, delightful experience!
Toni P.I believe it was Lori that helped us today and she was beyond amazing! she gave us amazing deals, she was so friendly to us and really helped us out since my family member is going through a housing situation. I will recommend this specific location to all my friends and family forever!! i wish Lori the absolute best! <3<3<3
Nariah G.Customer Service was great but the truck was dusty and not clean inside but no trash was in there.
angela L.Barry convenience
Hilario G.Super!
Sergey I.Truck reservation was moved back an hour and the truck was not available at the new time.
Gary M.Great service no issues at all quick and fast.
Jason S.Nothin Everything es OK
Jorge R.The front desk lady was very friendly and helpful. The location was great as well being right next to a gas station so the hand back was easy.
Daniel G.The lady who checked me in and helped me with my reservation was so awesome! I'm so glad I rented from this location, I would do it again in a heartbeat.
Beatrice M.Thank you for being perfectly AWESOME! Fast, friendly, patient, understanding & amazing.
Lynette J.We absolutely had the best experience and will be using Walker Storage exclusively from now on.
Amber E.Very friendly service made the experience even better.
Bruce C.Friendly customer service staff made things much easy than I thought. Happy with the way she treated customers.
Thomas B.I give Ms. Karen 10 stars alone!!! She was amazing worked me in fast very sweet and friendly. I will be back to this location in the future just to work with her again!!! Great location!
Les Leigh M.The woman at the front desk with the puppy was great. Really friendly and made everything easy and pleasant.
Suzanne G.Although gas looked full on the gauge several gallons were used prior to picking up the vehicle. 20 miles of use required over 7 gallons before returning.
Benjamin P.Thanks for EVERYTHING. Made my move easier thanks to the wonderful staff. Laura is the best!
Leah C.Lori was there for all of my needs. She is top notch and takes care of her customers. Do not hesitate to use this U-HAUL location.
Edward R.Thanks to Lori for all the help! Very friendly and made the move much easier
Daniel H.Excellent customer service!
Abayomi O.friendly staff, van worked just fine, good experience overall
John H.Everything is great.
Jim A.Lori was amazing. She was helpful, friendly, kind and knowledgeable.
Stephanie F.The woman working there was SUPER friendly and we had a nice chat while checking in for our equipment. I have had many stressful moving experiences but this was not one of them. Great service and great location.
Darl S.Great people and location great customer service, uhaul and storage
Kenan K.The Cargo Van I rented was very clean inside, the outside could have used a wash (especially the windshield). But the customer service I received was outstanding and I choose to go to this U-Haul location over a closer one based on the excellent service from the person behind the counter!
Jeffrey K.Nothingâ£ï¸âï¸âï¸âï¸âï¸âï¸ I give this place five stars🙏
Voss S.Amazing support and service from Lori. It was hard to move and she made this experience so much smoother and less stressful
Elizabeth G.Super amazing customer service! Friendliest staff!
Lillie H.I just had to move a couch a couple miles because my car is very small and the uhaul associate was very helpful and gave a lot of information about the uhaul and made the experience very smooth and allowed me to get my couch moved with no issues and done in less than an hour.
Nathan D.Super friendly and professional. Easy to work with and 100% will again.
Dylan B.The gas tank showed on F for Full. I drove 40 miles and refilled 7 gallons and needle went way past full. About 3 gallon and $16 extra. She said she would work on a credit, but bill came through with no credit. If you say it is full to start then it should be an honest full.
Leonard C.Great customer service and good quality rental trucks
Andrew W.Excellent job, thank you
Gharib A.She was friendly and very helpful with information about the surrounding location. Thank you.
Juan M.Absolutely lovely folks, super helpful and kind.
Manuel M.The person was very helpful in clarify the questions and overall process was very smooth and quick.
Deepakraj M.The van I rented had the blinker and brake light out and the window didn't roll all the way down or up with out me pulling on it. Attendant was pleasant and helpful though!
Misty A.The customer service rep was fantastic. The equipment was in poor condition. Radio did not work. Climate control did not work. Brakes felt shaky and there was no washer fluid to clean the windshield.
Dan P.Fabulous customer service. Was a stressful move Lol Thank You. You were over and above. Will recommend
Jackie M.I had a wonderful experience. It was quick efficient everything was clean and the lady that helped me was fantastic.
Arron P.Excellent customer service!
Alexandra R.Easy pick-up and drop-off. Van was in good condition and employee was very friendly while being professional.
Shannondoa M.Great customer service. Owner was very personable & answered all my questions. Convenient location for pickup and drop off with gas station close by. All additional equipment available at the location!
Ethan B.Lourie is the best, she alway is available to help and accommodate our needs!
Katia A.Great location with great service.
Lori E.First, I had a 9am reservation and the U-Haul employee arrives 10 mins late to open the office and I end up 20 mins late to getting my destination. Then, I bring it back early and paperwork shows I delivered it 25 mins late. To top that off, I get overcharged by $100 and have to return back to the location to correct the issue to find that the employee is not trained to perform refunds. Now, I have to talk to a manager to get my refund next week. This is horrible service, poor training, and more effort than it should be to rent a truck.
Ryan Y.The lady that helped me was awesome. She was very kind and helped me when there was some billing issues. Will use again
Jessica F.Extremely friendly staff. No changes.
KHANJAN S.The manager Lori was so accommodating, her weekend staff lady was the nicest lady to Chat with. I spent an extra 10 mins just talking. They didn't push me to buy extra insurance or make u feel like you owed them your first born to use a truck. Prices were extremely reasonable! I will never rent from anyone else.
Brandy M.