Customer Reviews for Walker Storage
(U-Haul Neighborhood Dealer)

469 reviews

18365 NW Walker Rd   Beaverton, OR 97006
(No after hour drop offs, No after hour rentals)

(971) 238-0392

Office Hours

  • Monday - Saturday:
    9:30 am - 2 pm / 3 pm - 6 pm
  • Sunday:
    9:30 am - 2 pm / 3 pm - 5 pm

Services at this Location:

Contact Us

(971) 238-0392

18365 NW Walker Rd
Beaverton, OR 97006
(No after hour drop offs, No after hour rentals)

Services at this Location:

Office Hours

  • Monday - Saturday:
    9:30 am - 2 pm / 3 pm - 6 pm
  • Sunday:
    9:30 am - 2 pm / 3 pm - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Mike and Sherman were great!

Teriko M 
Rating:
5.0

The owner is amazing! She was so great, I'll only rent from her from now on.

KELLEY P 
Rating:
5.0

Thank you

John D 
Rating:
5.0

Customer did not leave a comment.

Nancy A 
Rating:
5.0

Great customer service and support. I will definitely rent my moving truck from this location

Julien T 
Rating:
5.0

Nothing. Efficient. Clean. Friendly service.

Sara S 
Rating:
5.0

Customer did not leave a comment.

Ann P 
Rating:
5.0

The lady that runs it is awesome! Really enjoy chatting with her.

Erin P 
Rating:
5.0

The owner was extremely energetic, talkative and nice. Even though it was a busy Monday she still had a great attitude and was fun to work with.

Benjamin R 
Rating:
5.0

The owner was very friendly and helpful

Jay R 
Rating:
5.0

Awesome customer service. Very friendly and helpful during checkout and check-in. Highly impressed with location, convenience and service quality.

Gabor M 
Rating:
5.0

Customer did not leave a comment.

Noah S 
Rating:
5.0

Customer did not leave a comment.

Dean R 
Rating:
5.0

Customer did not leave a comment.

Andres A 
Rating:
5.0

Great agency! The owner was gracious, knowledgeable, friendly and helpful. She gave us good information.

Ellen H 
Rating:
5.0

Very helpful staff

Anchor R 
Rating:
5.0

No improvement but Mike was great at making sure we knew what he was doing instead of just making us stand there and not knowing what’s going. His customer service was more than satisfactory and we enjoyed how he made us feel less anxious moving. Great guy with the best vibes, 10/10!

Justine N 
Rating:
5.0

Mike was great

Guven E 
Rating:
5.0

Great customer service and reasonable prices.

Janet P 
Rating:
5.0

Everything was great!

Lorri O 
Rating:
5.0

I love that place! She is awesome!

Miguel L 
Rating:
5.0

Person who checked me in was extremely helpful and kind. Truck worked perfectly and was very clean.

Sean G 
Rating:
5.0

Customer did not leave a comment.

tenise A 
Rating:
5.0

The lady at the front desk was so friendly, fun and well-informed. We had such a great experience!!

ANNA T 
Rating:
5.0

Love Mike at the front desk!

Kimberley N 
Rating:
5.0

Very nice man at the front desk. Mike was fabulous. Thank you.

Kimberley N 
Rating:
5.0

Owner was very nice. Phone app pickup didn't work, but he came out to help me.

ERIC K 
Rating:
5.0

The man who was working on the afternoon of 2/4 was super friendly and really knew his stuff. 10/10 experience from him

Payton M 
Rating:
5.0

Customer did not leave a comment.

Erin C 
Rating:
5.0

Great service, friendly people and clean equipment

Albert G 
Rating:
5.0

Great Experience

Drew W 
Rating:
5.0

Customer did not leave a comment.

Matthew C 
Rating:
5.0

Customer did not leave a comment.

Judith T 
Rating:
5.0

Very friendly staff, vehicle in great condition.

Clover N 
Rating:
5.0

Customer did not leave a comment.

Dillon H 
Rating:
1.0

I had very bad experience while renting from this site. My MI out was 2732, I have took the picture from the dashboard and shown it to the store manager before I left the site and she took the note and told me she will adjust it when I returned the truck, but she didn't adjusted in the receipt and I had to pay for additional 6miles because in their paper it was written MI out 2726. They also forced me to buy the insurance at the store, though during online reservation I didn't took their insurance. very disappointment service.

Estiak A 
Rating:
5.0

Customer did not leave a comment.

Will E 
Rating:
5.0

Nothing

Jeremy A 
Rating:
5.0

Customer did not leave a comment.

Jim S 
Rating:
5.0

Great service

angela t 
Rating:
5.0

Customer did not leave a comment.

Graham T 
Rating:
5.0

Very friendly, easy set up and pick up!

justin j 
Rating:
5.0

Customer did not leave a comment.

Kaveh P 
Rating:
5.0

Customer did not leave a comment.

Chiraag A 
Rating:
5.0

Nothing that I can think of!

Joanna F 
Rating:
5.0

The staffs are friendly and they're doing great!

Madhusudhana N 
Rating:
1.0

dont tell a customer to get out of the office if he asks politely after he returns the car to you for a hard copy receipt, if you dont want to provide a hard cooy receipt then please tell the customer how much you charged him after he returned the car, dont humiluate your customer by kicking him out of the office. dont tell your customer that he will know how much he was charged after he goes home and receives an email which i received after two hours and i found it in the spam folder

Sars h 
Rating:
5.0

Nothing. The woman at the front was so friendly and went above and beyond!

Amy J 
Rating:
5.0

We walked in. Able to rent van quickly & return

Janice M 
Rating:
5.0

Customer did not leave a comment.

Aimee L 
Rating:
5.0

At the time of checkout, a little dog scared me good. Please prevent that since some customers may have anxiety, heart problems, or other issues. Thanks.

Sam A 
Rating:
5.0

Customer did not leave a comment.

Mychaela F 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
2.0

The truck I reserved was available but as I began to drive it across town the check engine light came on with the warning buzzer. Then it turned off. After a few times I noticed that each time the light and buzzer came on the oil pressure dropped. I unloaded the truck and took it back. When I mentioned there was an issue the lady at the counter said “oh, the check engine light?” Like she already knew about it. When I mentioned the oil pressure then she decided to take the truck out of service to be repaired. Meanwhile I lost the rest of my moving day and was not offered any discount t for the inconvenience. Normally I love this location, but this has cast a shadow for me.

Brian B 
Rating:
5.0

Awesome customer service and a very understanding staff. Thank you

Mario C 
Rating:
5.0

Customer did not leave a comment.

EYOBEL T 
Rating:
5.0

Extremely friendly and helpful staff. Would love to do business with them again in the future.

Viet H 
Rating:
5.0

Customer did not leave a comment.

Jonathan O 
Rating:
5.0

Customer did not leave a comment.

Yutao S 
Rating:
5.0

Excellent customer service. Instructions about returning the truck and equipment were clearly explained. When we arrived at the location we had an easy check-in process and the truck was ready for us, which was really appreciated especially since we were on a time crunch.

Blessie S 
Rating:
5.0

Customer did not leave a comment.

Steven K 
Rating:
5.0

Customer did not leave a comment.

Steven K 
Rating:
5.0

Overall awesome experience. I would go back just to hang out.

KILEY B 
Rating:
5.0

Great people running the place.

Daniel J 
Rating:
5.0

Customer did not leave a comment.

brian c 
Rating:
5.0

Cost per mile is high.

David E 
Rating:
5.0

Customer did not leave a comment.

Joe S 
Rating:
5.0

Tge gas gauge contract can be confusing. I would prefer to start with a full vehicle so I can fill it up upon return, like a rental car.

Scott S 
Rating:
5.0

Make sure if pads are ordered they are in stock when customer is picking up the truck.

Mark V 
Rating:
5.0

Customer did not leave a comment.

Cori R 
Rating:
5.0

Customer did not leave a comment.

LORI E 
Rating:
5.0

Customer did not leave a comment.

Sandy M 
Rating:
5.0

The woman who manages the location is the kindest person you will ever rent a U-Haul from.

Agustin A 
Rating:
5.0

No need to improve, all the staff was super friendly and efficient

laura t 
Rating:
5.0

Thank you for your excellent customer service, very accommodating and helpful. Was a last minute rental right before closing. Thank you again!

Jessica B 
Rating:
5.0

Best customer service! Rented uhauls in the past with some horrible service and misinformation. Will be going back here again, when needed!

Jeremy A 
Rating:
5.0

Customer did not leave a comment.

Rohan G 
Rating:
5.0

This was such a save of time and efforts. All was so convinient and affordable. Lady in the store was extremely helpful.

MIlenko G 
Rating:
5.0

Lori was great and very helpful. I definitely come back to Walker Storage when I need U-Haul again.

Jiwook S 
Rating:
5.0

The lady who works here is absolutely wonderful. The system was glitching today and she tried her absolute best to get through it as smooth as possible. She was amazing at her job

Rayane L 
Rating:
5.0

Customer did not leave a comment.

Alessandro T 
Rating:
5.0

Not advertise $19.95 and actually charge $19.95. Other than that everything was excellent

Anne C 
Rating:
5.0

Customer did not leave a comment.

Marco P 
Rating:
5.0

AMAZING customer service.

Raymond N 
Rating:
5.0

Customer did not leave a comment.

Jing H 
Rating:
5.0

Very helpful. My favorite U-Haul location.

John D 
Rating:
5.0

Customer did not leave a comment.

Noah O 
Rating:
5.0

Best customer service ever!

Lisa B 
Rating:
5.0

Exceptionally friendly and helpful service, delightful experience!

Toni P 
Rating:
5.0

I believe it was Lori that helped us today and she was beyond amazing! she gave us amazing deals, she was so friendly to us and really helped us out since my family member is going through a housing situation. I will recommend this specific location to all my friends and family forever!! i wish Lori the absolute best! <3<3<3

Nariah G 
Rating:
5.0

Customer did not leave a comment.

Tyrone J 
Rating:
5.0

Customer Service was great but the truck was dusty and not clean inside but no trash was in there.

angela l 
Rating:
5.0

Customer did not leave a comment.

John U 
Rating:
5.0

Customer did not leave a comment.

Jonathan D 
Rating:
5.0

Customer did not leave a comment.

Charlott M 
Rating:
5.0

Barry convenience

Hilario G 
Rating:
5.0

Super!

Sergey I 
Rating:
3.0

Truck reservation was moved back an hour and the truck was not available at the new time.

Gary M 
Rating:
5.0

Great service no issues at all quick and fast.

Jason S 
Rating:
5.0

Customer did not leave a comment.

Charles F 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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