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MAUREEN C
Customer Reviews for Walker Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
He was so very nice, quick and funny. Made the whole thing very easy.
LISA MThe manager on duty was very helpful and professional. He explained the terms carefully and answered all my questions.
David SLori really saved the day by renting me a van on the spot with no reservation!! Thank you, Lori!!!
David SGreat customer service
MANUEL PThe lady who checked me out at Walker Storage Uhaul was very informative, helpful and professional.
David SVery friendly
Christine TCustomer service was excellent.
ABHIRAM DEverything was professionally hgv handled, Lori was great
SEAN PUhaul app - sucks, wouldn't let me extend the rental then charged me double Lori at UHaul Walker road - amazing service, truly wonderful person. Thank you
Kendrick LWonderful staff. Very friendly and helpful!!
Mark BLori and Mike are so accommodating and caring ☺️
ROYA MExcellent and easiest Uhaul experience I've ever had. Lori was amazing.
KRISTI DMy experience is very good experience
ONKAR KThe giy helping me was super cool
JAMES BParking is a bit challenging, but i would recommend renting from here based on the excellent customer service. The manager is wonderful to work with!
Tracy WMike is certifiably the man! Extremely professional, friendly, and helpful. If everyone working customer facing positions were like Mike, there would be no unhappy customers.
Austin TThe past 2 times I’ve been here the management has been nothing but amazing and excellent!!!! They’re a great couple!!! So funny and absolutely amazing!!! I love this place and would recommend it to everyone!!!
KITANA RBetter signage
BRYANT AStaff is always super helpful and friendly. 10/10 reccommend!
Lisa DThis was the best Uhaul experience I have ever had. I will definitely start renting more from this location.
GWENDOLYN HGreat customer service.
ARMANDA EWhat a great rental experience! We will definitely choose this location whenever we need to rent a van specifically because the service was so excellent. Friendly, knowledgeable, and extremely well-maintained vehicles and location. It's not often that you say "Wow, that was such an easy, great experience" when renting a truck or van, but here I am, saying exactly that. Keep up being aces, my friend.
Brennan DStaff is friendly. Site and vehicle are clean and well maintained. I had zero issues renting a van from them.
Brad WMike and Lori are kind and helpful. They are a joy to work with.
ALICIA Dgood cs
RILEY AMike is terrific, very easy to talk to while efficiently keeping the transaction moving. Also he has cute pets
ANTHONY SNothing, he was an excellent help and explained everything clearly. I would highly recommend this location for all your moving needs!
Talbert WBeaver Moving was great and professional to work with!
Suzanne SLori was very nice and helpful.
Antoniette GNo improvement necessary.Great service great deals!
Sylvia GManagers are super friendly and accommodating!
Frank HCustomer service is awesome and honest. There's nothing to change in my opinion.
Iesha WCustomer service was 5 stars!! I love coming here!
Alexis PI was overcharged on the mileage by 20miles
EMILIA GThis was the best U-Haul experience ever. Walker Storage has to be rated the best U-Haul in the state, if not the whole country! Will be coming back if moving again locally!
Brandt GFriendly service, well cared for and maintained equipment, whole process was very easy. This location is the best I have ever delt with, I would highly recommend to everyone.
Lisa KLori is so sweet and personable. Let me even pick up earlier than planned. Amazing experience.
Travis SIt was easy, young front house lady was friendly.
Hiroyuki HMike and Sherman were great!
Teriko MThe owner is amazing! She was so great, I'll only rent from her from now on.
KELLEY PThank you
John DGreat customer service and support. I will definitely rent my moving truck from this location
Julien TNothing. Efficient. Clean. Friendly service.
Sara SThe lady that runs it is awesome! Really enjoy chatting with her.
Erin PThe owner was extremely energetic, talkative and nice. Even though it was a busy Monday she still had a great attitude and was fun to work with.
Benjamin RThe owner was very friendly and helpful
Jay RAwesome customer service. Very friendly and helpful during checkout and check-in. Highly impressed with location, convenience and service quality.
Gabor MGreat agency! The owner was gracious, knowledgeable, friendly and helpful. She gave us good information.
Ellen HVery helpful staff
Anchor RNo improvement but Mike was great at making sure we knew what he was doing instead of just making us stand there and not knowing what’s going. His customer service was more than satisfactory and we enjoyed how he made us feel less anxious moving. Great guy with the best vibes, 10/10!
Justine NMike was great
Guven EGreat customer service and reasonable prices.
Janet PEverything was great!
Lorri OI love that place! She is awesome!
Miguel LPerson who checked me in was extremely helpful and kind. Truck worked perfectly and was very clean.
Sean GThe lady at the front desk was so friendly, fun and well-informed. We had such a great experience!!
ANNA TLove Mike at the front desk!
Kimberley NVery nice man at the front desk. Mike was fabulous. Thank you.
Kimberley NOwner was very nice. Phone app pickup didn't work, but he came out to help me.
ERIC KThe man who was working on the afternoon of 2/4 was super friendly and really knew his stuff. 10/10 experience from him
Payton MGreat service, friendly people and clean equipment
Albert GGreat Experience
Drew WVery friendly staff, vehicle in great condition.
Clover NI had very bad experience while renting from this site. My MI out was 2732, I have took the picture from the dashboard and shown it to the store manager before I left the site and she took the note and told me she will adjust it when I returned the truck, but she didn't adjusted in the receipt and I had to pay for additional 6miles because in their paper it was written MI out 2726. They also forced me to buy the insurance at the store, though during online reservation I didn't took their insurance. very disappointment service.
Estiak ANothing
Jeremy AGreat service
angela tVery friendly, easy set up and pick up!
justin jNothing that I can think of!
Joanna F