Customer Reviews for Waltons Motel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Waltons Motel

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OHIL H.
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Customer did not leave a comment.

BOBBY F.
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Quality, personal care. Jerry Walton (locale agent) is a very nice man and a pleasure to do business with. Highly recommend.

Nimeshkumar P.
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Jeff S.
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Gregory F.
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Robert B.
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The 24/7 pickup was changed to in person, I therefor had to cancel my reservation and drive 2 hours to pick up another truck. Very inconvenient and I had to pay movers an extra 2 hours. This had nothing to do with my actual pick up location.

Shelly F.
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Great Service, friendly employee!

Jelda H.
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Walton's was excellent. He went the extra mile to provide amazing customer service.

Steven T.
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Better selection. I needed a pickup truck not a box truck.

James B.
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Customer did not leave a comment.

Wyatt M.
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The Manager/Owner was very professional, friendly, and efficient. Great service overall

Kelly B.
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thank you for cleaning the ice off of the windshield!

steve G.
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Great communication from pick up center to ease of drop off location in a different area.

Kelly B.
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I will definitely use them again in the future. Thank you!

DANIEL S.
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I appreciated the good service and communication with customer.

SHAVIS R.
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Andrew L.
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Perfect 10. No constructive suggestions

JAMES A.
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Daniel K.
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Adam D.
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The owners were helpful and friendly. Best experience I've had renting anything.

rodney J.
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Everything was good. Had a few people want to know about your services. Will use again. Thank you

Bill M.
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Customer did not leave a comment.

roni C.
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The truck was not safe to drive, as it turned out, which had nothing to do with Jerry. Even he wasn't happy with it, but it was the only one he could find, at the time, and I had to have a truck... I was a victim of the "Flagship Van Lines" racketeering scheme, and the FBI/Feds finally found my belongings, that the movers stole. So, I had to make a fast trip back to Indiana to get them. This was the 3rd truck I have leased since June. The other teucks were very nice...but, this one was so unsafe that my daughter, who has a CDL, wouldn't even let me drive it. For part of the trip, I had to drive the car in front of the truck, because the lights were so bad, she couldn't see the road....and that was just one of the issues.

Ashley C.
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Small location. No where to drop off a big truck. Closed on a Thursday at 9 am seriously

Misty C.
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The truck we had needs a front end alignment

Johusa T.
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Paul W.
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mark C.
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Im perfectly satisfied.the gentlemen at the office was very nice and his instruction was perfectly satisfied.noting to improve.

calvin H.
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david M.
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cathy F.
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Barbara K.
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SUSAN L.
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Nothing I can think of. Location was closed when I dropped equipment off, but owner kindly called to confirm my equipment check-in and inform me there were no problems, no money owed.

JOYCE H.
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Nothing because everything was awesome! Jerry's always willing to help any way he can.

Jose P.
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Alice K.
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Excellent overall experience!!

kathy P.
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Kara E.
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ida F.
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CHERYL AND BRU N.
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Darren S.
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Need more equipment in South West Kansas we would have liked to get a trailer in Dodge City for round trip use and rate.

HEATHER B.
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Mr Walton was very helpful in processing my drop off. I have had encounters with 5 different U-Haul locations and I've been impressed with them all.

Steve C.
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Dropped off key in dropbox at out of business motel in parking lot. Official site but nobody there at 10:30 am.

JAMES A.
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ROBERT V.
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kim K.
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Ruby S.
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Hard to find.

PAMELA R.
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this was a drop off location ..i never got to talk to a human..and they have never sent me an email confrming my drop off

STEPHEN G.
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I had a great experience, very friendly.

linda S.
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DANNY M.
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there were no employees there to talk to. there was no where on the return end to sell back the unused boxes and rope like we promised we could. and again, charged for not folding pads, which we would have been spared had there been an employee there to actually turn it in to. We will not use UHaul again and will warn everyone we know to stay away as well. Our overall experience could not have been more frustrating and troubling.

GRant H.
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I had to wait an hour after I arrived before I even was able to start the check out process to get my truck. I was told initially that the truck was located 45 min. away so I accepted the reservation. Then when the confirmation call came and I was told that it was actually 2 hours away! I wouldn't have even done the reservation had I known this but was stuck because I cancelled my previous reservation. I arrived at the truck pick-up location an hour after they were to have opened and no one was there. This was a TERRIBLE rental and I lost almost 5 hours because of the UHaul process. I now wish that I had gone with Budget or anyone else after this experience. I WILL NOT recommend UHaul to anyone I know.

GILBERT H.
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TONYA B.
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CHARLES B.
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kathy G.
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MICHAEL D.
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MARK V.
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Jerry went out of his way to take care of me, on a Saturday afternoon. I really appreciated that. - MarkVance

DAVID H.
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keep doing what there doing

jeffrey K.
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ROBERT B.
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excellent service

KAREN H.
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Great, friendly, prompt service. Couldn't as for a better experience with renting a U Haul.

DONALD L J.
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Dennis P.
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GYULA C.
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The rent cost is too expensive

LEROY E.
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HEATHER A.
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I think it cost way to much for short distance travel.

DONALD J.
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RITA W.
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Everything was fine, I am gratefull that such a small community has availability of a uhaul service in the area and not have to travel 30 or 40 miles to get a truck to move. It is nice to have a franchise so close.

LISA S.
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No reviews have been submitted for this location.

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