Customer did not leave a comment.JONATHAN G.
Customer Reviews for W&W Power Sports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Tammy K.
Customer did not leave a comment.gail S.
Customer did not leave a comment.Clayton M.
I enjoyed my experienceDenna K.
Customer did not leave a comment.Michael G.
Had plenty of trucks and trailers. Not the small mom and pops location that might be expected here. Carol was AWESOME!Bryan G.
The customer service rep had a very poor attitude. It was like a hassle for her to do business with. The truck was fair, maybe due to local rental. But I will not go back or recommend the Randleman location to anyone.William H.
Very friendly and courteous, top-notch serviceJennifer M.
Customer did not leave a comment.Glenda S.
Carol was very nice to wok with. Equipment was ready when I arrived. I highly recommend this location.Denise S.
The truck was parked where you have to drive over a curve to leave. I was missing my appliance dolly I asked for, and found out later that the half dozen moving pads I aaked for also weren't in there. Only the typical complementary bag of them on the side.CARL-DAVID B.
All good.peter M.
The owners were excellent. They are courteous and go above & beyond to provide top notch service.RICHARD W.
Customer did not leave a comment.Karen L.
Everything was greatDOUGLAS C.
Customer did not leave a comment.HUGO E.
Customer did not leave a comment.LeConte L.
Customer did not leave a comment.Carson S.
The lady at the front desk was very professional and helpful!!!ORLANDO L.
Everything is goodLEONARDO A.
Customer did not leave a comment.Claudia M.
Customer did not leave a comment.MICHAEL B.
She was awesome. She even came in when she was closed to help me out.Brandon D.
Customer did not leave a comment.Justin H.
Customer did not leave a comment.GABRIEL M.
Best place I have ever rented fromALVIN P.
Left us in the rain to hook up the trailer. Good thing I was familiar with doing so. Wiring harness had broken tab in it fron prior renter. So it would not plug into my vehicle. I had to go inside and ask for a different harness that did not have a broken wire end in it. Was greeted with a sarcastic " Sorrrry". And given a different harness. Very filthy place and filthy people. Customer Service Sucked and I will never rent from U haul again. Their are better people that would appreciate me as a customer. That would stayed out there and helped me. Very disappointed in Uhaul. Looks like I'm a Penske guy from now on. Seriously I don't rent that often, but when I do. I expect to be treated like a decent person.robert T.
The employer working was ecstatic to work with , we had to get a uhaul while out of town and she was very insightful and helpful about the hookup and had all the equipment we needed to purchase , because we drove a car that didn't have a ball or the light plug and everything we needed she provided , 10/10 recommendedjulia J.
The lady was great and very helpful.LATISHA J.
Staff was extremely nice and polite......the location for truck pick-up was odd. The lady that helped me was incredibly nice. No complaints otherwise.Michael D.
I can't say that anything needed to be improved myself and yes my experience was great couldn't have asked for a better person taking care of me that dayMICHELLE E.
Awesome experience.Bryan W.
Customer did not leave a comment.David D.
Staff was knowledgeable and very helpful. Nice atmosphere to do business. Would definitely use them again should the need arise.SAUNDER H.
Customer did not leave a comment.EDRIC G.
Great customer service.DENNIS L.
Customer did not leave a comment.STEPHANIE W.
Great place.FRANCISCO O.
As a frequent U-Haul renter, I give this location every bit of 5 stars. Equipment was ready, check in was fast and customer service was excellent.Kristen J.
Customer did not leave a comment.CHARLES P.
Was so nice and helpful, they really went the extra mile!MARK S.
It was fineWilliam K.
Attendant was very courteous and helpful. Down to earth & thorough.JAMEYLINN M.
Sharon is a pleasure to work with!Robert S.
Customer did not leave a comment.Victor T.
I reserved a truck rental for 8:00AM to be done on my mobile device upon arrival. When I got there, I did what U-Haul told me to do, but the U-Haul website said I would need to wait another hour until 9:00AM when the store opened to give me the key to the truck. Why did U-Haul let me reserve a truck for 8:00 if the store needs to be opened in order for me to get the keys? I don't understand. It says 24-7 rental, but I guess that only applies if someone is there to give you a key.Steven D.
Customer did not leave a comment.Madison W.
Customer did not leave a comment.ROB S.
Customer did not leave a comment.LARRY G.
Carol is the only person I prefer to rent from! I know I will always receive the upmost professionalism and quality!William S.
Customer did not leave a comment.OscarB P.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.William S.
Customer did not leave a comment.Elizabeth D.
Customer did not leave a comment.MATT M.
Customer did not leave a comment.TROY A.
Good people and very helpful - they helped change my hitch ball to the proper size.KIMBROUGH H.
Customer did not leave a comment.John K.
Easy in and out. No waiting essentially. Friendly servicemarc P.
Customer did not leave a comment.Roger B.
Customer did not leave a comment.MISTY C.
Customer did not leave a comment.John B.
Customer did not leave a comment.Lisa O.
The lady that helped me was very nice and courteous and even helped me hook up the trailerDONALD N.
Customer did not leave a comment.Douglas T.
Customer did not leave a comment.HUSTON T.
Customer did not leave a comment.RENEE C.
Customer did not leave a comment.Steven C.
Customer did not leave a comment.Donald O.
Customer did not leave a comment.LORA S.
Customer did not leave a comment.ROBERT A.
Very nice place and very helpful.James B.
Customer did not leave a comment.Richard M.
Confirm bookings.KAREN P.
Very nice and courteous pick was fast the support was great. I recommend Mikemichael B.
There was no one at the location and the door was locked, and I couldn't get the website page to show my location so I could check it in myself (yes, I had followed the instructions to allow it to share my location with the webpage). I was able to call the worker as there was a number on the sign, and they talked me through unhooking and unhitching the trailer from my car. I'd not done that before, and it almost fell on my foot. Yikes. Also, I felt very uncomfortable with the HUGE banner in the store window for Trump 2024. That's not welcoming or inviting, and is inappropriate for a location serving ALL the public. I've always had great service from every uhaul location, and even the dirty one has friendly, helpful people (it is a repair shop, so it has â€œatmosphereâ€ and I was fine with that). I was surprised at all the missteps at this location and will try not to use them again.Mimi Y.
The woman that did the process was very unwelcoming and had an unpleasant demeanor the entire time my husband and I were receiving our uhaul rental. There were 3 trucks of the same size available at the time; 2 pristine looking trucks and 1 that was very dirty and dusty inside and out. Of course we were given the dirty one and once we discovered that, we politely asked for one of the clean ones instead. She sucked her teeth, huffed and puffed, grumbled, and gave us major attitude the whole time she was switching the trucks over and was extremely unprofessional. Then as we were inspecting the second truck before we took off, she came out and angrily started sweeping the massive amount of dirt from the original truck she tried to give us onto our vehicle that was sitting almost directly behind it with our children in it. I would not recommend this location to anyone. It is truly sad that people still act like this in 2022. By the way, my husband and I are both black. Discrimination is very much alive and thriving in the good ol' city of Randleman, NC. The only reason I gave any stars is because this was convenient for my family. I wish their business the best of luck, but she has definitely lost my family and anyone else I know as future customers.Dexter D.
Customer did not leave a comment.Jeremy A.
Customer did not leave a comment.KEITH L.
Customer did not leave a comment.ANTHONY K.
Again a very professional , friendly woman !! Really nice .Keith L.
Awesome customer serviceDennis L.
What a nice professional experience!ROBERT N.
Customer did not leave a comment.DARRIN V.
I was told to leave it for check in the next day thought the person that checked me in. However, the messages per Uhaul said I would be charged if I didn't check it in myself. I opted to check it in. Just something to be aware of. But overall, not a bad experience.KAYLA C.
Customer did not leave a comment.STEPHEN H.
Miss Caroll was so helpful, gave me name of a local moving helper that worked great. My move was very successful .Matthew H.
Quick efficient courteous service. Pleasant helpful people.Jerry N.
Customer did not leave a comment.JOHNATHAN C.
Customer did not leave a comment.KEVIN K.
Customer did not leave a comment.ROBERT N.
Customer did not leave a comment.ROBERT H.
Customer did not leave a comment.CHRISTOPHER H.
I was told if we returned the unit on Saturday we would only be charged for one day. The unit was returned Saturday and I was still charged for two days.DONALD F.
Customer did not leave a comment.SHEA F.
Customer did not leave a comment.Ernest D.
Can not give Carole enough praise! She is always beyond helpful and so professional. The Randleman location wouldn't be the same if she wasn't running it!WILLIAM S.
Carol, the owner/Mgr. Of this location does a superb job! She works hard to try to get you into the exact equipment you need. I highly recommend her for your moving needs.GUS S.