Customer Reviews for W&W Power Sports
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of W&W Power Sports
JOSEPH M. on
The woman at the location was very polite and very knowledgeable about the equipment
antonia R. on
I’d like to thank the woman that helped on this operation, the service was excellent and nice customer service. I would definitely recommend this place. Thank you my friend ??????
MARY B. on
Show up and they will take great care of you
gus S. on
Another 5 Star experience with Carol at W & W Sports today in Randleman NC. Carol is on top of her game with great customer service! Highly recommend!
gus S. on
Great customer service. Carol is extremely proficient and handles customers the way they should be treated. Highly recommend and would use this location again.
Eric N. on
I was slightly overcharged there was something on the agreement that I did not accept but they still charge me for it
gus S. on
Very good service and will use this location again.
GILBERT J. on
Nothing. Carol at the Randleman, NC U-Haul was extremely helpful and pleasant. A Great experience.
Jennifer B. on
I didn't have any issues with the sight, but the uhaul app wasn't working and the supervisor I spoke with was not helpful or kind. An hour later, I was finally switched to a new person and was able to unlock the truck.
MERLE D. on
The lady was very very nice we were well please thank you so much!!!
garland C. on
When I arrived to pick up my order, the appliance dolly and furniture dolly I ordered was not in the truck. I ordered 24/7 one-way pick up and drop off. I had to wait until the person got there so I could get the dollies I ordered. They only had one, the appliance dolly. I did not get the furniture dolly but was still charged. After I was finished with the truck I tried to return it at a location close to my new home as was instructed by the 24/7 share. When I got to the location and signed into the account I was instructed that I had to return it to the location I picked it up at which was an hour away. I took the truck the hour to the pick up spot. Then the other day I got an email charging me an additional 16 plus dollars for mileage. Over all I am very disappointed. I was not only charged for a dolly I didn't get but also additional mileage I would not have had to go had the 24/7 share had worked as it was supposed to.
DEREK J. on
The truck has an exhaust leak and the fumes could be smelt in the cab. The truck also was burning oil on the engine and smoke could be seen when you came to a stop. There is also a abnormal sound coming from the brake booster when you apply the brakes.
JULIE D. on
Working with Carol was wonderful. We had an unfortunate change of plans and she went above and beyond to help us. Her concern and attentiveness were greatly appreciated.
sanford C. on
Awesome ...Carol was excellent..
WINONA S. on
This is the only logical U-haul location. HOWEVER...I would use it if there were 20 locations and all of them were closer! Carol is terrific! She deserves accolades from the U-haul main office! I am putting my name because I want people to know this review is legitimate! My name is Winona Stalvey.
Jessica L. on
Nothing needs improvement Carol goes way above and beyond to help you out
DANIEL D. on
Unforeseen expenses that I had not planned for. And the rental sign said 30.00 for rental not 89.00
MARK S. on
Never could get her to answer phone or email. Overcharged Then started trying to take extra money out of my account. Get a new location if I was you I will be call bank and police in the morning
DAVID S. on
The turn signals on unit I rented were switched to the wrong sides, I was stopped by Arkansas Highway Patrol.
tony B. on
Neatness could be improved but the personnel were very helpful.
Bryan W. on
I could not ask for a better experience.
WILBERT M. on
Continue good customer satisfaction
CHRIS R. on
The service was great. The folks at the rental location answered every question I had. They helpful and expedient.
JOHN M. on
No help was offered to hook up the Auto Transport trailer as with every other location I have rented from. Nor was I even asked if I needed assistance. My reservation was made by 220 Automotive and I was instructed that I can return the trailer to 220 Automotive.(This was confirmed with their Uhaul Mgr James). After not returning the trailer to the pick up location W&W Powersports tried to charge me extra fees. My understanding is that W&W Powersports doesn't want other locations to get the equipment.
TOM C. on
Rented this from N.Y. for our son and family in NC who were moving. It was a life saver for them. They (uhaul) made it convenient for our son to pick it up after hours. Provided phone number to call when it was returned on a Sunday. All and all things went very well. Carol kept in contact with me in N.Y. also.
MARK E. on
Nothing, everything went very smoothly and Carol and her daughter were very nice.
WINONA S. on
I don't know of any way they can improve. They are run very well
Monica C. on
This location is the absolute worse uhaul location I have ever dealt with. The lady that handles all transactions is rude. Her attitude is horrible and she tries to force you into doing what she wants you to do so she can make an extra dollar to go in "her pocket". Uhaul should not want their name associated with this location. I was booked my another location and was to pick up at this particular location because they had the size truck I needed. I was given an amount the would actually be an approximation, but I new I wouldn't have went over. When I picked up the truck in randleman, the lady I dealt with change all paperwork, thru my original in the trash and gave me a different amount, charging me an extra $65 because i wasn't bringing the truck back to her location. I was told from the lady I booked with, that she tries to force all customers to return the truck to her even though we have the option not to do so. Now I am in the middle of trying to get this resolved. The location that I returned to we're so helpful and told me that that should not have been done to me and apologized consistently for her behavior even though it had nothing to do with her. Both booking and returning locations we're absolutely wonderful but that middle man should be disassociated with the company. She is greedy, manipulative, and unprofessional. I hope someone gets her out of there and I am able to get reimbursed for her nonsense.
James B. on
Well I rented same rv trailer to go to north Carolina and they charged me 700,I thought that was high using my own truck to pull it, i was there a little over a month,mom got s ick so i rented save rv trailer ,and I paid 100 n some change ,for the same uhaul rv,it was a 600 dollar difference,I could understand a little difference but not a 600 dollar difference, I am very unhappy and I will use another company next time if it does get resolved ,I feel like uhaul ripped me off ,so I will call a lawyer to get it resolved it they don't resolve it between me n uhaul ,
RUSSELL S. on
Please don't let me leave without my drivers licenses other than that the staff was great, they are mailing my drivers license to me.
Kimberly W. on
Lady was rude!! Called me same day I picked up Truck and wanted to know why I haven’t turned it in yet and when we went today to go and turn it in she was hateful and tried to accuse me of damaging the vehicle. The vehicle was terrible in order to drive straight you had to turn steering wheel half way to left and just felt like it was falling apart
jason K. on
Filled truck up to the fuel level I picked it up and went our of my way to car wash cleaned inside and outside of truck and tralier nicer than when I picked it up and got charges for fuel not being at the correct level will not rent from them again
Jonathon S. on
Coordinate better with the district office.
BRUCE L. on
Wasted over two hours of my time. Trailer had a flat tire and had to return for a replacement trailer. Apparently, these pickup locations don’t do any maintenance or even change tires. They just sign vehicles in and out.
PAUL B. on
The trailer needs maintenance. Wheel mugs are all rusted bad, thank gif I did not have a flat. The safety chains are also rusted bad, one Nicholi longed than the other, the threaded couplings were also rusted to the point unable to adjust length shorter to keep them from dragging the road, had to tie a knot in them. The roof has been previously damaged with very poor body work on the repair, much use of body filler. The two front marker lights did not work. Other than all that the trailer did the job at hand however I doubt I would rent from this location again.
LORENZO P. on
Office needs to be organized better!
Eric B. on
What looked like the front door to the store was locked. Lucky for me somebody that knows the place told me to go into the side door. I was in the store for a full minute before I notice there was someone in the back.
Don M. on
Needs better air conditioning system and rest rooms.
Tait A. on
Everything went great.
EVERETT H. on
Better maintenance on your vehicles. This truck shook so bad, even the mirrors wouldn't stay fixed, and even if they did you couldn't see the vehicles behind anyway. The lights in the tow dolly didn't work, the wires were worn into. A least the man at the drop off location said he would take care of all the maintenance problems.
DONALD Y. on
Everything was great .
BREE B. on
The lady that i got rhe truck from was professional and very nice, great talker and listener....
JERRY K. on
Not at this time
Herschel P. on
The ladies at W&W were very friendly and accommodating. The 2 day rental worked out perfectly for our short move down the Interstate. They even suggested a few things that saved us a few bucks. Very satisfied with this entire process and the service we received from the folks at W&W