Customer Reviews for Wanna Window Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wanna Window Inc

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Jamar T.
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I took truck to drop location given by u haul, upon arrival I was told location was moved to 176 bay st and had to drive more miles to drop off truck

John R.
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Customer did not leave a comment.

Gerald A.
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Customer did not leave a comment.

Joseph C.
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Customer did not leave a comment.

Rachel D.
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They were closed. Had to do everything online...it was freezing outside.

STEVEN P.
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Customer did not leave a comment.

John. L.
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Customer did not leave a comment.

stephen C.
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Customer did not leave a comment.

Jeffrey S.
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Fast & Friendly service. Truck was in great shape. Will definitely be coming back here again

BARRY E.
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Very professional and courteous

Kevin N.
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All went well, no issues.

ryan C.
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Using the website to secure the rental during off hours using the 24/7 ride share was aces!!!

Mitch G.
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Fast, easy & efficient. Friendly.

dave W.
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THERE SHOULD BE A SIGN ON THE FRONT DOOR TELLING CUSTOMERS WHERE THE ENTRANCE IS LOCATED. THE PERSON AT THE DESK WAS MAKING A LOT OF MISTAKES AT THE COMPUTER INCLUDING GIVING MY RESERVATION TO SOMEONE ELSE AND HAVING TO CORRECT THE BILL BECAUSE HE ENTERED THE WRONG AMOUNT. I ALSO WAS DELAYED 45 MINUTES BECAUSE OF ALL OF THIS.

Kurt V.
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Customer did not leave a comment.

Mark K.
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The rental process was convenient and easy. It looks like this is a new location so I imagine things will only get better as business picks up.

George G.
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Wanna Window in Manahawkin is the best with awesome personnal. The gentleman who helped me is also a Vietnam Veteran I might add. He was great!!! Walked me thru every step. Thank You!

Charles Z.
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Customer did not leave a comment.

Jaimie R.
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HARLEY T.
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Rafael G.
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Denis M.
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Great service , renting a truck was real easy and convenient.

Harry B.
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Customer did not leave a comment.

DONALD L.
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Customer did not leave a comment.

Michelle W.
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Nothing

Daniel S.
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Customer did not leave a comment.

RICK S.
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Customer did not leave a comment.

harry M.
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Nothing. Keep up the good work -- personel and equipment performance excellent.

bill C.
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Customer did not leave a comment.

Allison D.
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Corporate u-haul system was difficult to deal with, making unwanted changes, causing long delays at the agents to get the rental corrected.

DONALD L.
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This drop off location was much farther away from my destination than the last time I rented from you, but I was not given the option to use that closer location this time even though it is an active U-Haul location. This was much less convenient. Last time I had to travel several miles to pick up my truck, and this time I had to travel further to drop it off!

Rich D.
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Customer did not leave a comment.

Steven K.
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Dan B.
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Ron P.
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Robert D.
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Joseph D.
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Deborah D.
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Local, convenient, nice people. This is our second time renting here. Definitely will recommend. They make it easy.

John K.
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Customer did not leave a comment.

Scott S.
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Frank M.
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Nice people and explain everything vary thorough..

Bill H.
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Great people I will always call them at wanna window

John S.
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Customer did not leave a comment.

Kathy R.
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The entire experience was two thumbs up.

Marjorie B.
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Customer did not leave a comment.

Ulrich L.
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Customer did not leave a comment.

Michael P.
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The appliance dolly was broken. It was useless. The crank kept coming off and not useable.

ROBERT L.
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Customer did not leave a comment.

John T.
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Customer did not leave a comment.

Kevin C.
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First, I had booked for a closer location but just days before pick-up the location changed to a place that was 20 miles away which drastically altered my tight time-line. Next. while the gentleman at the location was nice and very helpful, he had limited knowledge on the trailer that I rented. And finally, the truck was good and fit my needs perfectly the car trailer was not secure, the wheel tie-down ratchet was not fully secure and slipped off one wheel twice.

David R.
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Customer did not leave a comment.

Tim G.
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Being able to return the equipment after hours, and have confirmed return through a smartphone, was a nice thing. However, adding an option for a discounted multi-day rental on equipment that is for local use (to be returned to the pick-up location) would have been nice. Other than that, it was a pleasant experience.

Carol B.
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Customer did not leave a comment.

Kevin C.
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First I ordered from a local store only to be directed to a store 20 miles from my house to pick up the equipment. This had a negative effect on my timeline and delayed my planned departure by several hours. The gentleman at the store was friendly and helpful but some limitations on his knowledge of the equipment.

Deborah D.
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I would just forewarn customers to hold onto the key when doing after hours drop until you've completed the online return. I put the key in the box not realizing there would be requests for photos of mileage, etc, and was in a bind because I already dropped the key in. Great service overall, Joe at my location was very welcoming and professional.

Jackie D.
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Customer did not leave a comment.

Matthew N.
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Scott M.
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Customer did not leave a comment.

Warren H.
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Overall U-Haul does not hold any reservation nearest your location. Be prepared to drive further and pay an additional $1 per mile to pick up your U-Haul trailer or truck for moving I gave them a credit card for reservation to hold my date to find out that my vehicle for moving was an additional 20 mi away.!!!. I will be aware of this next time to get budget or Rider for my next move.....

John M.
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not sure if applicable, but the adaptor from round to 4 in a line was not available - I'm not sure if they usually are, and the guy working the desk was very helpful in sending me out to get one, and only 5 minutes each way, but maybe a heads up online or over the phone would be do-able? And to counter-balance this mild irk - we had changed our reservation from a 5x8 trailer to a 6x12 less than 24 hours before we were due to pick it up, and though we did have to travel further to pick it up, our move would not have fit in the smaller trailer, so Big Ups on that aspect to the whole team involved. Thanks!

Greg D.
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Quicker in store pickup. Counter person was slow

Allan C.
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Customer did not leave a comment.

Valerie M.
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I don't want to have to photograph my driver's license. I don't want to have to scan in pics when I return the vehicle. That is the clerk's job!! My job is to turn in the key on time. Done! The Uhaul website is trying to automate the clerks out of existence, which is just plain ridiculous. Whatever happened to customer service? Also bought the CDW but guess what, it does not include the vehicle roof. The C in CDW should be changed to "if we feel like covering it."

Bill H.
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Nothing needs approving

Steven E.
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Customer did not leave a comment.

Ed L.
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Excellent cust service

John J.
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Customer did not leave a comment.

Veronica D.
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Customer did not leave a comment.

VINCENT R.
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State clearly all terms on how to return trailer and make it known that pricing varies from website to the actual place where your picking up from

Robert M.
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The staff was knowledgeable and friendly. They made our move much easier and speedy.

Deborah B.
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Whatever you're doing works don't change a thing. PS I'm 70 years old I don't think I'll be moving again, have a wonderful day. Deborah

Dominick G.
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Customer did not leave a comment.

sam D.
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Customer did not leave a comment.

Michael R.
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upon dropping off we choose to just receive an email receipt. we just received the email and we were charged for 3gals of gas. when we filled up we made sure we put 20gals of gas because it said to est. 18.5gal. I would not recommend just dropping off the truck. make sure to stay an discuss final bill!!

Kenneth K.
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Customer did not leave a comment.

frank C.
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Please ensure that the reps advise customers that if they return the vehicle after hours that there will be a $20 service fee imposed. I wasn't told that and was disappointed to find the charge on my bill. I called 1800GOUHAUL and was able to get the charge reversed, but was not pleased about the fee in the first place.

Peter M.
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Customer did not leave a comment.

John C.
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Very convient location for pick up or drop off. Staff friendly and knowledgeable.

Jason W.
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Customer did not leave a comment.

Glen S.
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Jacqueline B.
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Mark L.
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Make sure that when someone chooses a location that the vehicle isn't three towns away. I picked Waretown New Jersey and got manahawkin as my pickup.

Donald K.
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Customer did not leave a comment.

Chet R.
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Next time honor the client's request don't switch vehicles last minute as it costs more in miles and time.

Maury S.
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Equipment was not ready and guaranteed time was not met. Had to call roadside service twice due to equipment failures.

John L.
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Customer did not leave a comment.

Ken L.
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Very easy pickup and drop off

Kathleen V.
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I had a reservation for pick up at 9:00 am. The truck was not ready they had to empty the truck that had blankets, hand trucks, and other supplies in it. I waited at least 20 minutes after they checked me in. When I returned the truck it seemed like the man at the desk did not know what he was doing. I was told at first it was 46 miles then I was told 57 miles. There is still a charge pending in my bank account for $95.05 meanwhile a charge for $102.44 was taken out of my bank account on 8/28/19. This is the first time I used this location. I previously used Columbia Self Storage and had no issues.

Eric H.
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Excellent and professional service

edward B.
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Acclimate yourself to the U-Haul site, and 24/7. I was given incomplete info at home on multiple occasions. Only when I got to the site did I get an agent who talked me thru each step and web site page. Overall setup was way too long. The overal thought process of how to get a rental, keys, picture of location of vehicle, etc was a great idea.

Bruce B.
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Customer did not leave a comment.

Tania H.
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Customer did not leave a comment.

George G.
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These people are the absolute best.... Clean, Nice, Quick and Close! Also on the plus side he is a Vietnam Vet so thank him for your freedom! And I thank UHaul for working with our Vets!

Sidmari G.
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Customer did not leave a comment.

Tom G.
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Pick up time was 8:00 am, confirmed by the facility the day before. We arrived and the place was locked up with several other renters plus a worker sitting outside who had no keys to get in. We all had to wait 45 minutes for the owner's son to show up. When he did show up he offered no apologies, and didn't speak to any customer. The worker Vince was very nice, but it took awhile to get the vehicle because he was having trouble with the reservation system. This is a new facility and it could be that they just need more system training and customer service training. When people are moving we have schedules and this put us behind.

Robert G.
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Nothing, Customer service couldn't be better.

Eric H.
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It's a liquor store!! Enough said

Robert M.
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Customer did not leave a comment.

Martin B.
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Keep Vince at the desk. Very comfortable to work with

Randy A.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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