My complaint is with the Santa Fe operation, which notified me the morning of my scheduled pickup that my reserved truck was needed for an emergency situation and that no facility, including the Albuquerque facilities, had my requested truck. So I had to drive to Albuquerque, take a smaller truck. Notwithstanding your practice of finally confirming your trip a day before, and that my requested truck was confirmed, that didn’t happen. I couldn’t move all of what I wanted to because of this. I understand that things happen, but the complete indifference to the impact on me, is really poor business practice. Your customers deserve better.
Jeffrey L
Customer Reviews for Warehouse Safes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Use longer wheel ratchet straps
Samuel MEverything went very well with my rental. The staff were very friendly and helpful.
Gilberto ZThe owner was so handsome and friendly almost as good looking as me.
MICHAEL LAppreciate the friendly service and good condition of the U-Haul. I recommend this location to others.
Dhruba AThe people were friendly, courteous, and efficient
William KGreat service
Jody P