Customer Reviews for Watts N Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Watts N Storage

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marvin S. on

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Paula J. on

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JD B. on

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amie V. on

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Derek B. on

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James K. on

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Jerry R. on

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jason H. on

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Everything was fine except we drove right from the rental to our apartment from our apartment to the new house and then straight to the U-Haul place and still went over our miles

Mark B. on

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Ron D. on

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Faith V. on

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TRACIE J. on

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John W. on

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Still waiting on U-HAUL to refund my deposit 9 days later.

carlton C. on

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RON S. on

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Walker H. on

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TRACIE J. on

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Everything was wonderful..

KERRY F. on

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I didn't even get the U-Haul agent's name at Watts N Storage at Jasper TN, but she was an angel. She has worked there for 20 years, and is a super sleuth. She researched previous renter contract and found that we did NOT owe $ for miles we did not drive due to start mileage error by IL starting point U-Haul agent.

Don R. on

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We completed and after hours drop off since they were closed for Memorial Day. They were very helpful when we called to coordinate the drop off.

Megan D. on

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Everything was great. Very fast, efficient, and friendly.

joseph B. on

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- The truck was mechanically in very poor condition. The front end was extremely out of alignment. This likely cost me in poor fuel economy. - Truck was swept out, but had a strong odor. - The truck only had 1/4 tank of gas. Why can't you fill it up, and contract to return it filled up? You know how impossible it is to try to guess how much fuel to add so you only return it with a 1/4 tank? UHaul does not give you a credit for any additional fuel. What a scam! . . . But when you drive 175 miles, and have help scheduled to meet you, and no other option, you are forced to take what they have (and you all know it!).

Joseph F. on

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carlton C. on

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Doug W. on

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Make sure your products work!!

Jimmy H. on

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tracey G. on

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Carlton C. on

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James H. on

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The agent could not take off the $7 mileage charge because their system prevented her from doing so.

TED S. on

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Dale S. on

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Paul B. on

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DON A. on

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Great job

ANGELIA B. on

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I did not move out . My storage unit is in Whitwell #24 . I just now started putting stuff in it yesterday.

PENNY W. on

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The staff went above and beyond when helping me.