Customer did not leave a comment.
JOHN R
Customer Reviews for Waveland Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice people took care of me as soon as I got there to turn in the truck. Great service!
Patricia JThe staff at this location was friendly, professional, and knowledgeable.
COURTNEY TI'm almost positive the owners son hit something while moving the truck around. My wife and I made three stops before we arrived at the uhaul storage unit in D'iberville MS. We both got out of the car at our first stop at Arby's but my wife stayed in the truck the other two times. Fast forward to the storage unit in D'iberville, an employee came up to us and said our front driver turn signal was hanging out. I've rented from uhaul multiple times and never had an issue. So, I reported it as an accident and the male employee from the D'iberville uhaul storage put a piece of tape on the turn signal to hold it in place. The gas gauge was an eight of a tank off as well. Very disappointed and will use Enterprise or budget from now on.
ALEX BGreat experience as usual!!!
DWAIN LEverything was on time and handled in a professional manner. The operator even called the night before to make sure we understood the difference between the dolly types. Thanks Dan in explaining everything and for your help in making this go well!
RHONDA LEverything was great. Excelent customer service
NELSON MVery smooth transaction
ALBERT BReally conscientious folks. They were knowledgeable about the equipment. They answered all of my questions. It was clear that the people at this location wanted the customer to have a good/safe experience.
MARK CVery nice knowledgeable staff explained everything in full detail. This will be my go to U-Haul place from here on out..
MARCOS DNo need to improve.
MILDRED CStop bull shitting acting like you're helping someone save money when you are over charging them.
THOMAS RThis person added an unwanted expensive policy to my rental without my consent, which I didn't learn about until I got the final bill. Unresponsive to an email followup. AVOID. I'll be contesting the charge if I don't hear back.
JOHN WIt was quick, easy and affordable! Highly recommend!
FREDERICK BAll over our furniture was soaking wet (including mattresses) there was no rain that day so not sure where it came from.
Hunter CDan was super friendly and fast and efficient. Thanks
BRIAN PThe people at the drop off location were very friendly and helpful when I returned the truck. The guy immediately got up from his seat and came to greet me. This location had nice personnel and provided a great customer service experience.
JOHNNIE PNothing! For me all of my needs were met both times I rented uhauls.
PAULINE LGreat customer service
PAUL TDan is great to work with, we rent often from this location. Easy and equipment us always gassed up and ready to go
BRETT MI have used this location many, many times. They are always spot on with being helpful with getting my U-haul equipment ready for me. Love these guys!
JOSEPH TDan helped me and was really trying to help another woman to keep her schedule. Very friendly and helpful
VANESSA PDon’t change anything
COLLIN BNo issue with pickup. Location, however. My rental was delayed by 2 hours. I went online to extend return times and I was charged a full day for the 2 hour fee. My husband died that day and I had to find someone to return it. I think fee should only be prorated.
REBECCA BEverything went fantastic, everyone was friendly and very helpful. Equipment was clean. All was explained well with diligence. Couldn't ask for more. Thanks!
Byron HDan and his staff were so wonderful at the Waveland, Ms location, we could not have had a more pleasant experience. We will definitely be using U-Haul again.
MARY HGreat easy to return the truck.
ROBERT AGreat friendly service.
JAMES FGreat service
Justin MOwner/manager was very helpful and friendly, as always.
William CVery friendly people
ARTHUR FVery heilpful
tara seasy pick up and drop off
JEFF MHave used them for 10+ years - consistently top notch
MICHAEL RDan is super easy to work with and equipment is always clean and well maintained
ali bVery helpful and the only location I could find in the area to help me on a Sunday.
THOMAS BI wish there had been D rings on the wooden slats in the cargo hold to make it easier to attach bungee cords. Dan gave excellent service and the truck worked perfectly. Will highly recommend this UHaul outlet!
Philip SAll was well
MYLES RAlways good service and equipment.
STEPHEN TExcellent Service
joesph sNot much. Everything was top notch!
Robert LEverything was handled and explained well.
RICH MExcellent service both from U-Haul and Waveland Furniture
Joseph CDan was awesome! This was a super quick and rental less than 3 hours, total. Dan made it happen so fast.
Gregory WRep went above and beyond to help us out
Brandon WCustomer service was excellent very knowledgeable and helpful with picking the right equipment for the job
Michael BCheck engine light on Trax control broken light on needs repair Cruise control broken
DEREK DDan was amazing, helped me from the moment I arrived. I was alone, scared, worried in a new city without friends or family to help. I had an issue with the closing on my property and I didn’t know what to do about my belongings being inside the U-Haul. He allowed me to park it at the drop-off location and kept everything safe, he went above and beyond! I’m forever grateful for Dan, he’s truly my angel.
NADYA FHonestly First Time in 25 years I Have Been 💯 percent Satisfied !!!! If you want a U-Haul that will put the Rubber on the Road ! Waveland Ms.. Mr Marine …. Is the Best
alton aPleasant staff and very accommodating. Recommend highly
George AGreat experience! Will use this location again!
Sebastian MThe man was very helpful and kept in touch to see how things were progressing.
Joan HIt took at least 45 minutes to check me out because the previous Uhaul places didn’t provide the correct information, which was not their fault.
Traci BGreat job…they were extremely helpful. I will use them again and highly recommend them to friends /family who need haul services in the future
Chris CGreat crew, easy to work with, and know their stuff.
Ronald HExcellent customer service! Great employees who work together like a well oiled machine. More than satisfied, and I will be returning should I ever have a need to rent a uhaul again.
Amy MGreat professional and customer service. Would recommend to use in the future.
Ruben L