Customer Reviews for Waveland Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Waveland Furniture

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ANNA B. on

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CRYSTAL S. on

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Ida S. on

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The lady at the store where I picked up the truck was very nice. She changed the size of the truck I rented to a smaller one without any problem. The truck was clean and smelled fresh. The owner of the store where I returned the truck was also very nice. He greeted me at the truck when I arrived. Asked me if everything was ok. Immediately his staff started cleaning the truck and checking it out for the next customer. Overall my first experience with U-haul was a good one.

Richard J. on

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He couldn't help me with not being over charged

Jena R. on

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Brandon B. on

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Great experience overall. Workers were nice and friendly!

Gwenette J. on

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Mary C. on

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Great customer service

Julia T. on

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Very friendly staff. They took the time to explain everything in detail. I would absolutely rent from this location again.

Steven Z. on

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I have no problem with the location or service I received. My problem is with the equipment and I-hail itself. The equipment was clean and appeared well maintained. However, it rained and the mattress I had in the truck got wet. The reason I rented a truck was because I knew it was going to rain. I wanted to keep my mattress dry. I would have used my pick-up truck if I didn’t care if the mattress got wet. So in the end a wasted $200plus. Also, I got the truck with 1/4 tank of gas. This is unsat to begin with. Should get it full. Especially since the outrageous charges you have for filling the tank up if you return it with less gas and most likely going over the mileage. This meant I was going to have to use additional mileage to get gas. Another way to get more money I guess. Also wasted my time starting my trip with a stop at the gas station and having to judge how much gas to put in the truck. In this case you got a half a tank out of me at $2.17 a gallon (but you would charge me over $4 a gal plus a $30 service charge if I returned with less gas). Do I get a refund for the extra gas you got? NO! When I picked up the truck the gas gage showed me using 10 gal of gas driving 20 miles or so. Because of this I filled the truck up from 1/8 tank to full because I was driving over 100 miles. Ended up just using a quarter tank. So somehow in 20 miles I got 2 miles per gal but in 120 miles I got more around 12 miles per gal. And then there is the insurance. I payed the $14 insurance put am then told it does not cover the roof of the truck (which leaked). I’m sure it probably said it somewhere on that page. What a crock, have to pay more to cover the roof of the truck and the roof leaked. Next time I need a truck, which will be at the end of December, I am going to be checking out the competition.

terry R. on

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jessica G. on

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Thank you for all of your help! 5 stars from me.

derek G. on

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JAMES B. on

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Terri A. on

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great set of folks at this u haul service..

TODD F. on

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5 Stars. Excellent communication very fast very courteous had everything ready. Will definitely use them in the future for any of my moving needs and will recommend them to anyone else in the future for there moving needs. Todd Fulmer Sr MicroAlloying International

stacie M. on

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Glen W. on

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The staff was friendly and helpful and the location was easy to find.

Andrew E. on

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Mr. Dan Marine is outstanding person

terangi P. on

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Great Job

wesley K. on

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don R. on

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Marc B. on

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Brandi F. on

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TERRY R. on

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Nothing. Service was excellent.

TODD F. on

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Excellent service

thomas W. on

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Kadeidra S. on

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barbara A. on

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sethly N. on

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push P. on

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