Customer Reviews for Waveland Furniture
(U-Haul Neighborhood Dealer)

1004 reviews

937 Hwy 90   Waveland, MS 39576

(228) 467-4150

Location Hours

  • Mon-Sun: 9 am - 6 pm

Services at this Location:

Contact Us

(228) 467-4150

937 Hwy 90
Waveland, MS 39576

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service! Amazing attention to detail!! Thank you for your help with my move.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Rebecca T. 
Rating:
5.0

Customer did not leave a comment.

michele T. 
Rating:
5.0

They made sure we understood contract and how to operate truck properly. Very friendly and helpful.

Grant B. 
Rating:
5.0

Customer did not leave a comment.

jennfier C. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

No improvement needed. Customer service awesome.

TAMI B. 
Rating:
5.0

Great location to rent from. open 7 days a week.

steven D. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

Amazing experience. Thank you.

sharon F. 
Rating:
5.0

Great people

Sherry D. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
4.0

Offer a weekly rate.

William S. 
Rating:
2.0

The truck was old, Had an exhaust leak, the check engine light was on, and the inside was dirty. I brought it back with a quarter more tank of gas I didn't get credit for.

Russell M. 
Rating:
5.0

just keep up the good work

harry T. 
Rating:
5.0

Great customer service

troy R. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Friendly, helpful and informative personnel.

Jeffry B. 
Rating:
5.0

just keep up the good work

harry T. 
Rating:
5.0

Everything was great!

lisa P. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
5.0

Again I encountered a proprietor who demonstrated genuine concern for my situation. He was informative, helpful and went out of his way to address my stressful circumstances. I have only praise for my U-Haul experience so far.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE V. 
Rating:
5.0

Customer oriented & waited at closing time to get truck returned. I would definitely rent again if I need. Truck in Hancock County.

Wade W. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

henri M. 
Rating:
4.0

Super helpful

Vernon A. 
Rating:
5.0

Customer did not leave a comment.

Ronnie T. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

Excellent customer service, Dan was amazing will def be back!

dan S. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

terry T. 
Rating:
5.0

Fantastic Customer Service !!!

JERRY G. 
Rating:
5.0

Customer did not leave a comment.

robert G. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND D. 
Rating:
5.0

I've used U-Haul at other locations and this was by far my best experience.

Steve M. 
Rating:
4.0

Very efficient drop off process and the person unhooking the trailer was helpful as well.

Gary L. 
Rating:
5.0

This is the nicest place to rent a u-haul

teresa M. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

just continue your current activities

harry T. 
Rating:
5.0

Customer did not leave a comment.

charmaine A. 
Rating:
5.0

The vehicle was very clean but, the steering on it left a lot to be desired. I told the gentleman about when I turned it in but not sure if he cared. Said he would have it looked at. Steering very very sloppy and was all over the road.

Michael M. 
Rating:
5.0

Manager was very friendly and helpful.

patrick D. 
Rating:
5.0

Customer did not leave a comment.

PAMELA A. 
Rating:
5.0

Have used this location numerous times. Nice people

BILL H. 
Rating:
5.0

Customer did not leave a comment.

Jennie E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
3.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

I have been charged $170 for a moving service referred by U-Haul through moving help.com. The referred company never showed up and my card was still charged without the Payment Code that is supposed to prevent this type of problem. I have an open ticket and spent an hour on hold but still have yet to receive a response. Will not recommend U-Haul services of any kind until this issue is resolved.

Tyler S. 
Rating:
5.0

Great service and great equipment

Billy R B. 
Rating:
5.0

A very pleasent experience, enjoyed talking to the owner of the store and his son who made this all possible!!!

Daniel Cardinale R. 
Rating:
5.0

The store owner was great, professional, and super nice. had everything taken care of very quickly. Great experience with this particular Uhaul location and personnel.

John D. 
Rating:
5.0

Dan was great, i appreciate the fast & friendly service!! thank you so much!!

jennifer P. 
Rating:
5.0

Great working with Dan

MITCHELL G. 
Rating:
5.0

Nothing. I rent from this location all the time, and they really have their act together. This is my preferred location when I need to get a Haul, because they are so good and so easy to deal with and really know the system and their equipment well.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

HENRY F. 
Rating:
5.0

Customer did not leave a comment.

MERLIN H. 
Rating:
4.0

I was hoping to be able to review my overall experience with Uhaul, not just the pick up location. Daniel was friendly, the accessories at his location were reasonably priced, and his guys helped me get the tow dolly hooked to the truck. The problem I have is with the reservation process. I started the reservation online, and could have continued with the location I wanted from there. Towards the end of my reservation a pop-up screen came up with the message "Call and speak with our rep, discounts may be available." Naturally, I called to see if this was true, and it was. The discount was about $100. A couple of days before the move, I got a pick up location. The location was farther away and more difficult to get to from my house. After spending about 45 mins trying to find the way to change the location online, I called. The rep showed me a new location, I got a new confirmation, and was happy. I should have asked if this change would affect the original price I was quoted. When I arrived to pic up my truck, Daniel went thru everything with me and the price that I was quoted had gone up. Mind you, I did add a few items. The biggest problem was that I never received an email from Uhaul that contained the original quoted price. Uhaul had sent a number of messages asking me to check in to the location, but no price. There was a hurricane coming, movers were scheduled to arrive to my house at 1, and I didn't have a lot of time to argue. Daniel explained to me that he believed the price increase was due to the damage waiver. Maybe it was, but I know the difference in the price of the truck was about $100 alone. Unfortunately, I never got anything which could prove it. I was left with sour grapes for my lack of due diligence. All I can say is, if you call and get a great price, ask them to document it for you - or don't make changes to your order afterwards.

Nakia L. 
Rating:
5.0

I think this was the best ran uhaul rental place I have ever used, and being retired military, I moved and used their services alot.

Keith W. 
Rating:
5.0

Very kind and easy to work with.

ERICK G. 
Rating:
5.0

It was a pleasure working with Dan and the other staff. They were pleasant and efficient. Would highly recommend this location!

GEORGE M. 
Rating:
3.0

Customer did not leave a comment.

Kelvin M. 
Rating:
5.0

Wonderful service. No mask again but there is no mandate is Mississippi.

ZITA M. 
Rating:
5.0

The windshield was very dirty on inside.

JEFFERY S. 
Rating:
5.0

Customer did not leave a comment.

Linnea S. 
Rating:
5.0

Very friendly place.

JIMMY I. 
Rating:
5.0

I had friendly service. I was shown how to use the equipment. People are great. The website could be more user friendly. I entered all sorts of data only to be informed the equipment was not available. I was not directed to the nearest dealer with the equipment I needed.

William G. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Best UHaul ever!

WILLIAM H. 
Rating:
5.0

Very friendly

donie H. 
Rating:
5.0

Customer did not leave a comment.

gizele L. 
Rating:
5.0

Customer did not leave a comment.

Glenn M. 
Rating:
5.0

Customer did not leave a comment.

lonnie F. 
Rating:
5.0

Customer did not leave a comment.

Georgia G. 
Rating:
5.0

Customer did not leave a comment.

rosina C. 
Rating:
5.0

Not a thing it was grate service fast in and out

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

carol G. 
Rating:
5.0

Customer did not leave a comment.

FELIX G. 
Rating:
5.0

Very friendly

Bonnie C. 
Rating:
4.0

Customer did not leave a comment.

Alvin F. 
Rating:
4.0

Make sure you have the time you need

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

Claude G. 
Rating:
4.0

Customer did not leave a comment.

Rebecca P. 
Rating:
5.0

I have rented a truck many times from this business and have always been pleased. The gentlemen that runs it and his employees are helpful, efficient, and pleasant. I appreciate kind local businesses interaction. They are a indeed an asset to our community.

JEAN M. 
Rating:
5.0

Customer did not leave a comment.

john D. 
Rating:
5.0

Stay as professional as you are.

melvin L. 
Rating:
5.0

Customer did not leave a comment.

tasia H. 
Rating:
5.0

Dan did a great job and I highly recommend!

mark S. 
Rating:
5.0

Dan and his staff are Awesome!!!

ANDREW S. 
Rating:
5.0

The trailer was very clean but the roof leaked in a few places. I know the contract says water-resistant not proof. I always just took that as the door seals not the construction. That being said they owners were great and very helpful. I doubt they even knew the trailer leaked as bad as it did.

Tyrone S. 
Rating:
3.0

Customer did not leave a comment.

Quinton F. 
Rating:
4.0

The only problem was that I had to drive 32 miles one way to get the ONLY pick up truck available at any of the dozen u-haul locations on the MS gulf coast.

Ray M. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Georgette W. 
Rating:
5.0

This was class service. Good people.

ALLEN K. 
No reviews have been submitted for this location.

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