Amazing place! Super helpful!!!! I couldn't find the drop box for the key, not only did he he call me and setup a time to meet, but even came in on his day off just to close out the rental and give me my reciept! Would reccomend to everyone!
Rusty S
Customer Reviews for We Ship
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Joh was an amazing help and truly made the reservation a breeze. I will absolutely be returning to utilize these services and any they offer again!
Alex RIncredibly impressed with the customer service at this we ship location! Unfortunately I live in Bend, but if this customer service agent was working in Bend, I would use your services more frequently! Five star review!!
DALE DGreat people to rent from. Support your neighbors & local businesses! 5 *****
JENNIFER HVery nice U-Haul location, John was very helpful & had excellent customer service. Will definitely choose this location again
Anne KVery happy with service. Office agent was very helpful and professional. Equipment hooked up was proper checked and cargo trailer operating instruction was given at the time of checkout. Absolutely will rent again with Uhall. Thank you so much.
THOMAS HI was helped by the nicest person and he helped me with everyhing, I felt welcomed and this was one of the best customer experiences I have had!
Johnny HThank you U-Haul. Your representative Johnny was very professional and on time for everything that was needed. He was a blessing to me and if I could give him 100 Stars on his great customer service skills i would. Kudos to U-Haul & Johnny⭐⭐⭐⭐⭐
Joyce BVery nice guy very good service and a very good truck. Thank you .
Stephen LJohn runs a tight ship. He knows what customer service means.
Kimberly JJohn was great and very helpful, he made my experience smooth any easy! Definitely would Recommend him!!!
SHAVONE NJohn & Carolyn were very nice & made my rental experience stress-free. Will definitely use them again.
JENNIFER BJohn and his team were wonderful. They are a franchise /authorized dealer but they are easy to work with. John was very personable over the phone and helpful as well even at the time of pick up. I would definitely get another vehicle with them when I have the opportunity again!
BRYAN CThey made a trying time so much easier and less stressful. Absolutely a fabulous experience as far as having to rent an a moving van and deal with a bad experience the management was superb. And everybody was so wonderfully helpful.
MICHELLE AThank you for your services. Excellent customer service. Very friendly - Lacour
Lauren LGreat customer service and very personable. Return process was very smooth.
Frederick oGreat customer service. They had me in and out quickly after a full day of driving and lifting. Thanks!!
MICHAEL PThe couple that runs this location was so nice and helpful and went out of their way to help us. The truck I rented was clean. I would absolutely rent using this location again.
GISELLE BThe owner, John, came to me when i needed assistance when returning the truck i rented. The shop closed at 6pm and i returned it at 11pm. John is a prime example of going above and beyond for his customers and you rarely see that kind of service.
DANIEL MJohn is the Best. He helped me from the time I came thru the door. His customer service was impeccable. I truly appreciate the level of care and service that he provided to me. I will definitely use his location again and I will refer more business to him.
Kevin PWas called 4x by someone on staff who was rude and asking when I would be back. My return was for 8pm. I had the vehicle back by 720. I started receiving calls around 5pm. Very unprofessional
Andrew SAll went well and everyone was so nice and helpful Thank you very much.
JEFFREY CFamily-owned, very friendly, genuinely great experience.
Vlad L