Customer Reviews for Weavers Automotive
(U-Haul Neighborhood Dealer)

1,544 reviews

2615 E Louisiana Ave   Denver, CO 80210

(303) 756-2122

Office Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(303) 756-2122

2615 E Louisiana Ave
Denver, CO 80210

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Drop off location with no drop box.

Jennifer H 
Rating:
3.0

Truck was obviously not cleaned prior to pick up as there were dirty tissues, medication boxes, and other trash left inside the driver seat area. The storage compartment of the truck was also not cleaned and left stains on several pieces of furniture. Other than that, the service at Weavers was great. We were able to pick the truck up earlier than expected with no additional charges.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

DANIEL M 
Rating:
5.0

The experience with the actual rental, pick up, and drop off was amazing. Quick and easy. However, the reservations and scheduling was a mess. That’s uhauls fault and not this location

Doyle C 
Rating:
5.0

Customer did not leave a comment.

Christopher M 
Rating:
3.0

They didn’t provide the equipment that I requested, I didn’t receive the furniture dolly, utility dolly or the furniture pads.

Kyler B 
Rating:
2.0

Didn't have the hand trucks I ordered, mobile check in process was unnecessarily difficult. Despite giving contact information for the 3 of us that were picking the truck up, I still had to add a 4th person's contact information for some reason. Not efficient, not intuitive, not a good process. The man at the garage was nice enough to loan us an appliance dolly since there were no hand trucks though.

Megan S 
Rating:
5.0

Nice and clean. Easy in and out.

KAREN B 
Rating:
4.0

I had requested a dolly and blankets and there wasn’t any but overall a good experience. Thanks

DeAnna M 
Rating:
3.0

The app itself was very difficult to use. I wouldve opted to go to a location that was open on a Saturday, but nothing within my vicinity was available, which is shocking considering most people move on weekends. It was difficult to access my keys and I specifically paid for furniture pads, which I was not given. I hope I am refunded for this. Overall a poor experience and I would rather suggest someone rent from Home Depot than go through this experience again.

Jessica M 
Rating:
3.0

Friendly service, truck and trailer were in good condition. However, my truck wasn't available until 5 hours after my originally scheduled pickup time and the furniture dolly wasn't available at all.

Daniel R 
Rating:
5.0

Difficult to maneuver

William S 
Rating:
3.0

Customer did not leave a comment.

Jordan H 
Rating:
3.0

Customer did not leave a comment.

Tom R 
Rating:
5.0

The owner of this location was very accommodating and helpful. We would absolutely recommend his location as it’s in our block!

JESSEN P 
Rating:
3.0

Customer did not leave a comment.

Quiana D 
Rating:
5.0

Customer did not leave a comment.

Denise J 
Rating:
3.0

This is an auto repair shop. The owner was super helpful and knowledgeable about the uhaul rental

william r 
Rating:
1.0

I never could access the key for the truck and wasted an hour standing in the sun trying to unlock the lock for the key. I chatted with an agent about it which was not helpful. I then requested to cancel my reservation, which the agent said she would do, and I STILL got charged for the truck. Not only that, I was charged for a mile even though I was never able to get the key to even get in the truck. Such a disappointment with U-haul.

Rok K 
Rating:
5.0

Customer did not leave a comment.

brandis b 
Rating:
4.0

Thank you for the services you provide. Please Improve the app, it is terrible for so many reasons.

Hasan E 
Rating:
1.0

Pickup was awful. Took an hour be able to pickup the vehicle. Someone eventually showed up to help, but I had no success trying to contact for help.

Alec D 
Rating:
5.0

Customer did not leave a comment.

Jessica H 
Rating:
5.0

Customer did not leave a comment.

Stanley J 
Rating:
5.0

Customer did not leave a comment.

Kayla S 
Rating:
3.0

Customer did not leave a comment.

Lauren D 
Rating:
5.0

Great spot, easy in and out.

Oliver M 
Rating:
5.0

Everything was great

Manuel C 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

Gerald S 
Rating:
5.0

Easy pick up and drop off, also great easy & out location!

Dana L 
Rating:
5.0

Friendly and easy reservations and pickup. No problems

Reynaldo G 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
5.0

Owner very helpful and experience was excellent. Will use again.

Kevin S 
Rating:
5.0

Customer did not leave a comment.

Jessica C 
Rating:
4.0

Dealer was friendly and efficient setting up the rental. Actual rental was weekend after hours so used the U-Haul remote app. Ran into problems checking out, but U-Haul phone rep was friendly, patient, and got me through the process.

James B 
Rating:
4.0

Remote pickup doesn't work on app. App is useless.

John M 
Rating:
5.0

The owner of the shop was very easy to work with. Made the whole experience very smooth and stress free

Shea E 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Have more vehicles for one way travel

Eric T 
Rating:
5.0

Customer did not leave a comment.

Gian S 
Rating:
5.0

Customer did not leave a comment.

Dan H 
Rating:
5.0

Customer did not leave a comment.

Lance M 
Rating:
5.0

Customer did not leave a comment.

Mu H 
Rating:
5.0

Customer did not leave a comment.

Adam L 
Rating:
5.0

Customer did not leave a comment.

frank s 
Rating:
1.0

Had to stand outside and wait for uhaul to be approved for 30 minutes (thankfully it was at least 25 degrees out) I was also charged a cleaning fee for letting them know that their truck was dirty before I picked it up. nice

Michael W 
Rating:
5.0

Nothing at this location…rental was extremely easy with no issues….

Steven F 
Rating:
3.0

Make sure to include everything requested in the order!!! I had to go to a second location to pick up a dolly and moving pads that were requested 24 hours in advance.

Amy A 
Rating:
5.0

A customer service rep, not from Weavers but from a local U-Haul store (3039228914) canceled my reservation without my permission. When I called back, after calling 5 times because they didn't answer, the next representative told me I hung up on them and so they canceled it (from the notes). Yes, that is how phone calls work - she said she could do nothing to help me, I acknowledged that, and went on to try to find someone who could. Got a new phone that would hopefully work better but my reservation is canceled. I'm sorry, but what an asshole thing to do on someone's moving day. VERY unhappy with that representative and her choice to make my moving day even more stressful. If she can't handle a call ending at an appropriate time, then she should not work in customer service or with phones. I wasn't rude, the conversation was over.

HANNAH F 
Rating:
5.0

Friendly and fast customer service

Luis G 
Rating:
1.0

I was charged twice

Jennifer F 
Rating:
2.0

have the requested/PAID for equipment within the truck. also reimburse when it's NOT provided.

William N 
Rating:
5.0

So nice and professional! Highly recommended.

Bailey D 
Rating:
5.0

Hands down Weavers was my best experience with U Haul! Thank you Tom

JOSEPHCHARLES B 
Rating:
5.0

Customer did not leave a comment.

brad r 
Rating:
5.0

Customer did not leave a comment.

DAWN S 
Rating:
5.0

Website reservation system ran into a lot of errors. The gentleman onsite was able to sort it out.

Andrew B 
Rating:
5.0

Great job!

DWAYNE R 
Rating:
3.0

Things were changed last minute on me, and I understand not every location will have the equipment I reserved, but doing so last minute ruined a few plans the day of and put me behind schedule for packing for the move.

Nicholas G 
Rating:
5.0

Customer did not leave a comment.

Caitlin H 
Rating:
4.0

Customer did not leave a comment.

Patricia M 
Rating:
5.0

Customer did not leave a comment.

CELESTER B 
Rating:
3.0

Customer did not leave a comment.

Isobel H 
Rating:
5.0

Customer did not leave a comment.

Melody M 
Rating:
5.0

Location was convenient and check-in/service was excellent. The inner cab was not clean. The truck handled well overall.

Lawrence M 
Rating:
5.0

Tom is great! Friendly fast and efficient!

Steven M 
Rating:
3.0

The drop off location was closed. At first, not sure I was at correct place. But there was an authorized u haul sign in front window. No other trailers were there.

John R 
Rating:
3.0

Maintain equipment to a minimum level

Taite r 
Rating:
5.0

Customer did not leave a comment.

JEFFREY W 
Rating:
5.0

Super easy

Celina W 
Rating:
5.0

Help the owner be able to supply more equipment with either fencing or legal help with zoning.

Laura A 
Rating:
5.0

Customer did not leave a comment.

David Q 
Rating:
4.0

Customer did not leave a comment.

karen o 
Rating:
5.0

Love driving that truck!

Hunter D 
Rating:
5.0

Customer did not leave a comment.

Clayton M 
Rating:
2.0

The keys to the vehicle weren’t in the lock box as stated. The owner of Weaver’s said the truck was supposedly rented out until Monday, in which case it shouldn’t have been rented out to me on Sunday. I tried contacting uhaul several times and got no answer to a phone number that said was available 24 hrs a day. This was unacceptable on uhaul’s part. The owner was very nice and had a spare key that he gave us, but he shouldn’t have had to do that.

Valerie Y 
Rating:
5.0

Customer did not leave a comment.

Jill C 
Rating:
5.0

Customer did not leave a comment.

Alyssa V 
Rating:
5.0

Customer did not leave a comment.

Robert E 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Adam D 
Rating:
5.0

Customer did not leave a comment.

Jeffrey K 
Rating:
5.0

Customer did not leave a comment.

Jerome B 
Rating:
5.0

Customer did not leave a comment.

Walter K 
Rating:
1.0

My originally reserved U Haul was not available as I reserved, and I was forced to find the only last minute U Haul in the neighborhood, which was a pick up truck instead of a 15 foot truck. Terrible reservation system.

Jenna P 
Rating:
5.0

Remind people to release the emergency brake before driving!

Laura M 
Rating:
5.0

Customer did not leave a comment.

Narangoo G 
Rating:
4.0

Weaver's was great in service and checkout. Unfortunately, the truck had 90,000 miles and a lot of wear and tear on the cargo shell. I also had to add oil to the engine halfway through the trip between Colorado and Utah.

Steven K 
Rating:
5.0

Customer did not leave a comment.

Maryanne P 
Rating:
1.0

We had a hard time getting the 8x12 uhaul off and getting the truck out. Very small lot.

dave b 
Rating:
5.0

Weaver's did an outstanding job of taking care of me. I had been given the run around by store on Wadsworth and call center. Store on Alameda found my trailer at Weaver's and set up for me to pick up.

william H 
Rating:
5.0

Customer did not leave a comment.

Keith M 
Rating:
4.0

Customer did not leave a comment.

James M 
Rating:
5.0

Customer did not leave a comment.

DEAN P 
Rating:
5.0

Great neighborhood location. Staff was super and easy to work with. Great overall rental!

Michael B 
Rating:
5.0

Customer did not leave a comment.

Summer F 
Rating:
5.0

Customer did not leave a comment.

jim n 
Rating:
5.0

Customer did not leave a comment.

SHELDON E 
Rating:
5.0

Customer did not leave a comment.

Shane P 
No reviews have been submitted for this location.
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