Customer did not leave a comment.KIM R.
Customer Reviews for Welches All Vehicle Repair
(U-Haul Neighborhood Dealer)
Ossian, IN 46777
(ROE and JEFFERSON ST RD 1)
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 11/27/2021 - 11/28/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Check the furniture blankets. 5 of the blankets had either grease or heavy mildew on them.ROBERT D.
Customer did not leave a comment.Wilfred L.
Customer did not leave a comment.Robin G.
Customer did not leave a comment.KENNETH H.
Everything went greatSTACY S.
Drop-off far too complicatedKENNETH U.
The employees of Welches All Vehicle Repair were extremely friendly and outgoing. The business was well maintained. I would certainly recommend renting from them in the future.KEVIN G.
Not necessarily their fault, but we had a very hard time returning the truck after hours because there was no internet signal from their location. So check out took over an hour. The truck was very nice and clean!CHRISTOPHER S.
Customer did not leave a comment.stacee Y.
Jon got me in/ out the door fast and efficient, A++ all the way! Can't wait to rent from Welches All Vehicle Repair again, thanks so much!Bret A.
Customer did not leave a comment.Rob M.
Could not rent a van from this location. I really wanted a van instead of a box truck.Dawn R.
Great service.TIMOTHY S.
Everything was good, I had a good experience with this companyTamara H.
Customer did not leave a comment.Catherine P.
Truck had hole in roof and only half tank of gas when picked up.NATHAN P.
The only issue i had was that I reserved a 15 foot truck and ended up getting a 26 foot truck. I was disappointed that I was not given a discount due to the extra fuel I needed to spend to drive a much larger truck than I reserved. I feel that there should had been some type of compensation for this.DAN A.
Customer did not leave a comment.derrick F.
Just make sure all employees are trained on how to process a transaction for a customer pick up.Kim L.
Customer did not leave a comment.Donnie T.
Customer did not leave a comment.Stephen S.
I don't think you can its perfectBRIAN G.
Really great shape...the owners hooked everything up when I went into the shop. Highly recommend the early check in procedures.John F.
Customer did not leave a comment.Gerry K.
I have rented or have dropped off several vehicles at Welches . I've never had any issues always good to deal with!WAYNE P.
Customer did not leave a comment.BRIAN S.
Switching the location... instead of 5 minutes to get the truck we drove 30 minutes there and back.Russell L.
Joe was very easy to work with and promptly processed our return.Doug K.
Customer did not leave a comment.LEE L.
Very professional. Explained the contract and information clearly.SHARICE B.
Customer did not leave a comment.TERRY S.
Customer did not leave a comment.Nathan W.
Customer did not leave a comment.Gary C.
Customer did not leave a comment.Amber C.
The truck roof and back door leaked water causing my couch and clothes to become soaked with water.Aaron B.
Customer did not leave a comment.Kimberly B.
I requested an appliance dolly and got none! It was guaranteed by your company three days before the move. I will never use you again!! The appliances had to be picked up by hand, which is what I tried to avoid!!! Very disappointed in your service. I don't know if the appliance dolly was clean, because I never got one!! The trailer needed swept out, but it was leafs and some dirt.Rita M.
Other then not being to computer smart all instructions were easy enough to follow. I was pleased with experiencing such acompany!Robert A.
Great customer service. Truck needed cleaned, even had ashes in the ashtraySara B.
They charged me over miles but I was 23 miles under. It was told it was just a glitch by the area rep and was taken care of quickly. I would rent from this place with no worries. Personal very friendly.Garry M.
Customer did not leave a comment.Denton H.
Customer did not leave a comment.cheryl D.
Customer did not leave a comment.Andrew M.
Customer did not leave a comment.Benjamin H.
Customer did not leave a comment.Beverly W.
Customer did not leave a comment.Brice L.
Customer did not leave a comment.Russel L.
Customer did not leave a comment.Robynn C.
I appreciate the friendliness and helpfulness of the staff. I was treated like family. Thanks to the young gal who signed me in and out. And Joe was great. Thanks for making a tiring job on a hot muggy day a pleasant experience.Douglas B.
Customer did not leave a comment.JEFF C.
Customer did not leave a comment.angela A.
Customer did not leave a comment.RANDY B.
Welches was wonderful. They helped us when U-Haul dropped the ball. We reserved a 26-foot truck weeks in advance. U-Haul called bat 8:50am (on the day of our move, with helping hands scheduled to arrive at 11am) to inform us that our 10am pickup time had been changed to 4:30pm. Unacceptable, U-Haul!!Peter A.
The trailer tongue is very heavy to lift onto the ball of our truck. It needs a pipe that comes out of the tongue that you crank up that raises the tongue on to our trailer ball.Tim N.
Customer did not leave a comment.Helena E.
Customer did not leave a comment.Steve D.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.Justin F.
Customer did not leave a comment.Tyler B.
The roof leaked during the rain above driverside fender well and also attic part. Wasn't a big deal for me I will be renting it again next month. Was treated perfect and they went above and beyond for me!Justin F.
Had a good experience renting. truck looked good and more importantly ran good. A good value for the money.KEVIN K.
I failed to mention cleaning the trailer. Will mention next time in town.David M.
This gentlemen went above and beyond to make sure I was satisfied. Was very thorough and explained everything in detail. I will only ever rent from welches and this gentlemen is who I will reccommend to allJustin F.
Customer did not leave a comment.Megan V.
Everything ran smoothly. Perhaps changing the price of the 10" roll of stretch wrap. 48$ is a tad salty.Zachary K.
Customer did not leave a comment.JOHN T.
The owner was extremely helpful!DAVE F.
I called 2 weeks in advance to reserve a truck. was told that I may have drive to another location to pick it up( at the time it was available). If a place offers a service and cant provide it when given ample time to how are they able to advertise a service if they cant provide it? I had to drive an extra 20 miles to get the truck. Why couldn't Uhaul do this? Why does the customer have to go out of there way to a different location to get the truck? It sure looks to me like Uhaul wants to cash in on the mileage charges. It cost me an extra $22 for the truck on mileage. I'm sure going think about using Uhaul services in the future and I will make sure to tell others what to expect or not expect.SHANE P.
I have used u-haul for all of my moving needs. From alaska to virginia. From colorado to indiana. And even just local moves. Very dependable trucks and vendors.LOUISE L.
Customer did not leave a comment.DENNIS O.
Customer did not leave a comment.seth D.
Super friendly, helpful, and efficient service!!! The overall experience was outstanding! Thank you!!Barbara P.
Customer did not leave a comment.BOB W.
Super helpful. Six Stars!MARK B.
Customer did not leave a comment.Jeff K.
Easy to get and people very helpful.Tracy C.
The truck we rented was serviceable but outdated. It was a 2008 GMC with no cruise control and few creature comforts.mike S.
Customer did not leave a comment.JUDITH J.
great people, great truck, great experienceCarol H.
Quick and convenient. Thank you!!Brad D.
Customer did not leave a comment.John G.
Customer did not leave a comment.Christopher H.
Customer did not leave a comment.Corben H.
Customer did not leave a comment.steve K.
Customer did not leave a comment.Carl I.
Customer did not leave a comment.Dewayne M.
Could sweep out the back of the truck. Was a bit dirty.Calvin W.
Customer did not leave a comment.Rudy J.
Customer did not leave a comment.Rudy J.
Customer did not leave a comment.Joseph K.
Customer did not leave a comment.Jarod S.
Customer did not leave a comment.Rudy J.
Very friendly staff.JORDAN R.
Customer did not leave a comment.DUSTIN S.
Customer did not leave a comment.wayne P.
I reserved the trailer at my local U-Haul location in Decatur, IN but had to pick up the trailer from Ossian, IN, which wasn't convenient but I was able to make it work. When I went to return the trailer to my local location in Decatur location I was charged extra for not returning it to Ossian, which would be out of the way and majorly inconvenient. If I can't do business locally and get charged extra for not being able to do so, then why would I bother dealing with U-Haul again?DARIN L.
Customer did not leave a comment.Katrina C.
Great customer service. Was pleasantly surprised!Heather M.