Customer Reviews for Wendels Tool Rental Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wendels Tool Rental Inc

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Lugene S.
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Was treated like a person, Mr. Wendell was very nice.

Richard D H.
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Customer did not leave a comment.

Vincent E.
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Keep it up

John G.
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The location is always a pleasure to do business with.

Richard A.
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Robert N.
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Diana K.
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Thank you for the help!!

CHARLES W.
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Beverly W.
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David M.
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linda D.
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marisol V.
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KEITH R.
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Absolutely nothing! It was a perfect experience.

Shannon V.
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excellent service

Sam P.
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David P.
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Keep on being friendly and very helpful. Excellent service!!!

Edward S.
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Thomas B.
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Alexandria M.
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I loved the service that was provided. They were so very kind and explained everything clearly to me. If I ever move again this location will be my go to. Thanks for the help!

Sebie N.
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Customer did not leave a comment.

Donna D.
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Always nice and really takes care me.

LESA P.
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Nothing really the people were very helpful and friendly and service me fast. I would recommend going to them for all your truck rentals.

Justin G.
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I reserved a dolly with the truck rental but when I arrived I was told they did not have one available. It would have been ideal if someone had contacted me beforehand to let me know. Also, the truck drop off information given did not match what was email to me.

MARILYN W.
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Edward L.
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Michelle B.
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The entire process was a breeze. I reserved online, went to pick up the Uhaul a few days later, was in and out quickly and the people there at Wendels in Alvin, Texas were very nice and helpful. Returned on a Sunday with a convenient drop off since the place of business was closed on Sunday. Had ZERO issues with the Uhaul or the equipment we rented. The Uhaul was well maintained and easy to use. The pricing was less expensive than other options in my area. Thanks Uhaul and Wendels!

TINA N.
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Leslie M.
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Wendells made the process of renting a uhaul a great experience.

Steven B.
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Brett H.
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Aloha B.
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Gary B.
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THOMAS M.
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Clay B.
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CHAD S.
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MATTHEW M.
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Everything was perfect in my opinion. Great service and very friendly atmosphere. I will use them again when needed

Brent C.
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Scott L.
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Timothy M.
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tommy S.
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Very friendly, exultant service

David W.
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Laura W.
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Very nice folks! Good, honest people. Thank you!

COREY H.
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Great people it's a family ran business and always has been they are all very kind and helpful I have used them alot for several years now and have never been disappointed by them I only rent from them

Diane M.
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Patrick G.
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RAFAEL S.
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Alexandrya B.
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DAVID T.
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TIM M.
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The gentleman did everything he was very pleasant all I jihad to do was drive away

June R.
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Robert L.
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Keith W.
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People were very friendly and knowledgeable.

RENAE W.
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The pickup location hosted extremely rude management with no customer service skills whatsoever.

Byron S.
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Great help and advice on towing.

Glenn M.
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Customer did not leave a comment.

MEGHAN S.
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MEGHAN S.
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daniel C.
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chad M.
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Hollan S.
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Truck was in good shape overall. It had not been swept out and had some roaches.After sweeping and killing the roaches, all was good.

Eric W.
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Terrific location.

James H.
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Great folks, went beyond expectations in getting rental revised after original trailer became unavailable.

Roger S.
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These guys At Wendel's tool Rental are awesome.

Floyd S.
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Super professional, fast, and friendly service. Absolutely no complaints.

Raul P.
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I did not get my refund on the mileage

Chad L.
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None, but just a awesome place to rent

ALONZO R.
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Customer did not leave a comment.

Karen W.
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I can think of no improvements. Wendels was great in every way: service, friendliness, and promptness. A pleasure to deal with.

Michael Z.
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nice he is open early

Carl E.
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Customer did not leave a comment.

Gary J.
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William R.
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Bruce H.
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Ron L.
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I came to this location after another U-Haul location failed to enter my reservation properly due to a U-Haul website issue. As a result, they did not have the equipment I needed. Wendel's was able to accommodate my last minute request and supply what I needed. The owner made sure all of the safety systems were operational and showed me how to hook up the trailer.

John K.
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Customer did not leave a comment.

Dannielle M.
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James J.
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Brent C.
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patricia M.
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Awesome Customer Service

Jane R.
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Dale F.
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Rusty D.
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Nothing, everything was great.

Hunter K.
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DONNA D.
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linda M.
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All was easy and smooth.

WILLIAM S.
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Trailer gate pin on the drivers side of the ramp is out of alignment and not able to index into the locking mechanism. Other than that the trip was uneventful, that's a good thing. Although; my reservation was updated to pickup the trailer at a different location. After waiting for over an hour for the store clerk that handles the rentals to make an appearance, I called the travel 1-800 # to find a rental shop that had a trailer ready. This set my schedule back quite a bit and had very heavy traffic through both Houston and Austin. So I give the original pickup location a "F".

LOUIS G.
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Customer did not leave a comment.

William T.
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The drop off parking is very small

john Q.
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Megan V.
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Edward L.
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They were very helpful. After hooking the trailer up they confirmed all the lights worked to my receiver plug then connected the trailer wiring to ensure all the lights worked. Took the time to go over loading and securing on the trailer and covered alternate strapping.

Ian M.
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The trailer stunk inside. Smelled like urine, but looked like it had been cleaned as best they could.

Tahnee N.
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Customer did not leave a comment.

Mattalin V.
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Jim T.
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Very nice,friendly and helpful!

Jim T.
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Alll was fine. Friendly and knowledgeable.

Marvin B.
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The man was friendly, he hooked the trailer to the truck for me. I would use this U-haul place again if needed.

Melissa R.
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Extremely clean , professional and very helpful

Don B.
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Great service

Charles F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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