Customer Reviews for West Coast Self Storage Beaverton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Coast Self Storage Beaverton

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Robert B. on

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MICHAEL H. on

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Liyah was awesome. Super friendly and helpful.

Benjamin A. on

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Corbet C. on

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Kurt K. on

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Cindy W. on

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Albert B. on

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The three different staff I dealt with were happy to help and answered my questions. You may sell more in-store products if the prices were on display.

Joanne C. on

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Bryan B. on

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Tamara F. on

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hoa U. on

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Need to guidean driver home to manage dashboard control button.....

Clifford M. on

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I was unable to access the app due to my location services, however I arrived at 9:30 am as scheduled for my appointment and the attendant was late and arrived about 20 minutes later. The left front tire air pressure on the truck was low and the light never went out after I added air and the pressure never reached the recommended PSI. Also the gas tank was not full and I was told to return the truck at the same level which basically was impossible without knowing exactly how much fuel to add so I ended up filling the tank above the amount that it was when I picked up the truck. Open on time, inspect vehicles before they are rented to ensue they are properly working and ensue gas tanks are full prior to rental.

Rhiannon G. on

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Silvia T. on

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Beside my good grads for my uhaul location I was disappointed that I had fill in 8 Gallons for my 32 miles I used the van. That means to me that the van did not had a full tank. It cost my 22$. If you can do something about my extra cost would be nice. Or maybe I should rethink my recommendation to friends.

Brian B. on

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Jerry L. on

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The van had a textured rubber mat on the cargo floor which made loading and sliding things much harder. Also, the step getting in thru the back door was a bit high. A lower step - or a grab handle within reach of the back door would be a big help.

Ken K. on

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Already did.

Lyra S. on

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Kady L. on

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Craig D. on

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Pamela W. on

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Employee was sitting on car when we got there, the sign said he was supposed to be back 10 minutes prior. The online booking system was not working, very frustrating, he said he couldn't call his supervisor because he doesn't answer the phone on Sundays..... when we returned the van less than an hour later the return sign was still in window with the same time and no store employee... very frustrating.

Adam L. on

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My experience was excellent! The check out process was easy and straight forward. And the storage options were great too! I would definitely recommend this location to anyone looking for storage or a moving truck.

BRYAN P. on

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The pick up/drop off location could be better staffed. During regular business hours, the doors were locked when I picked it up and dropped it off.

Milan M. on

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Excellent,friendly service as advertised...!!!

BRYAN B. on

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Carolina M. on

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Dale S. on

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Jan B. on

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Jamie and the West Coast Storage provide excellent customer service and I would not hesitate to recommend them over any UHaul rental and storage location that I have ever used. I would suggest to the UHaul Corporation general to not make last minute changes in pick up locations (fortunately West Coast resolved the situation perfectly) and to review and uphold a higher level of customer service and personal safety standards in their other storage facilities in the local area.

Linda B. on

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Eric S. on

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Joan C. on

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I had to wait over half an hour to rent a reserved van because there was only one person working and he was completing paperwork for a storage unit rental when I got there. Seems there could have been an opportunity to take five minutes to get me on my way quicker.

David H. on

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I drove 6 miles and you charged me 1 gallon of gas... for as often I as have made this trip I've never been charged a Fuel charge for so little use.... I am not pleased.... David Hooten

Irene L. on

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Carli D. on

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Super clean and ready to go. The UHAUL vehicle itself was a little smokey smelling, but other than that it was perfect.

JUSTAN P. on

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BARBARA L. on

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