Customer Reviews for West Coast Self Storage Fircrest
(U-Haul Neighborhood Dealer)

28 reviews

3001 S Mullen St   Tacoma, WA 98409

(253) 341-4439

Location Hours

  • Mon-Sat: 10 am - 5:30 pm
  • Sun: 10 am - 5 pm

Services at this Location:

Contact Us

(253) 341-4439

3001 S Mullen St
Tacoma, WA 98409

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5:30 pm
  • Sun: 10 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Savannah H. 
Rating:
5.0

Nice young man at the counter!

Yi L. 
Rating:
2.0

When dropping off the uhaul all Bay Area spots were taken by a group of people there. As well as most of the other parking spots. I had a 26' truck which is not easily maneuverable, I asked if anyone could please move their vehicles so I could drop off my truck and I was greeted by an angry hostile woman who refused to and kept yelling at me. After 30 mins of waiting in the parking lot I tried to reason with the group again and this time a gentleman called me names and said he was “packing” and showed me his weapon holstered as a threat. I eventually left the truck halfway parked between the only two spots left and had to follow up send photos to customer service to show them how the party was parked and where I left my vehicle in case of worry of vandalizing after leaving.

ASHLEIGH Q. 
Rating:
5.0

Everything went smooth and professional. Truck was full of gas and clean and ready to go. The whole process was excellent and the gal who was the clerk that day was helpful and friendly.

Kathleen E S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

Travis F. 
Rating:
5.0

Customer did not leave a comment.

KADEN MERRILL DA H. 
Rating:
3.0

Customer did not leave a comment.

tobin W. 
Rating:
5.0

The rental process was very smooth and Shyler at West Coast Self Storage Fircrest was very professional, courteous, and took the time to really understand what I needed despite being busy with other customers. Five stars for her help!

MARIETTA W. 
Rating:
4.0

Customer did not leave a comment.

David Z. 
Rating:
5.0

Customer did not leave a comment.

Jennifer E. 
Rating:
5.0

My main disappointment is that I used 20 miles less and was still charged for my estimate. I don't know why they didn't adjust the total price down from The estimated mileage.

Edgar A. 
Rating:
5.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

Best rental experience ever. The person helping me at the counter, Shylar, was fantastic and made the entire process quick and easy. Many Thanks

John C. 
Rating:
5.0

Customer did not leave a comment.

Ashley G. 
Rating:
5.0

Staff was amazing

Christine S. 
Rating:
5.0

Staff was very helpful, would use this location again!

ANDREA F. 
Rating:
5.0

Customer did not leave a comment.

Ronald G. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Customer did not leave a comment.

HEATHER ELIZABET B. 
Rating:
4.0

Customer did not leave a comment.

CAIN R. 
Rating:
5.0

Customer did not leave a comment.

Cristy S. 
Rating:
5.0

Thank you!!!

Alan K. 
Rating:
5.0

Customer did not leave a comment.

Jonathan F. 
Rating:
5.0

Customer did not leave a comment.

CLYDE B. 
Rating:
5.0

Lady at the drop off location was awesome, would invite her over for a bbq if we weren't in a global pandemic

April R. 
Rating:
2.0

Bad experience cuz they supposed to credit my account for turning in the equipment earlier wish they never did

carlos G. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY V. 
No reviews have been submitted for this location.

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