Customer Reviews for West Country Market
(U-Haul Neighborhood Dealer)

17 reviews

150 W Kankakee Ave   Herscher, IL 60941

(815) 421-3137

Location Hours

  • Mon-Sat: 7 am - 8 pm
  • Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(815) 421-3137

150 W Kankakee Ave
Herscher, IL 60941

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 8 pm
  • Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The individual was not very friendly and kind of accusatory.

JEFFREY H. 
Rating:
3.0

Customer did not leave a comment.

Dan B. 
Rating:
5.0

Customer did not leave a comment.

Jacob W. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
1.0

You made me drive 80 miles out off my way to pick up and drop off in different locations than where I preferred

Paul B. 
Rating:
4.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN M. 
Rating:
5.0

Just a bare bones pick up and drop off location, but it gets the job done and saves me a few extra miles on the truck and my own vehicle.

Duane S. 
Rating:
1.0

Had to speak with someone on the phone who I could barely hear. Store workers were not wearing masks or following Covid precautions. Truck smelled like someone was smoking in it and was not cleaned before I got into it. It also drove poorly and clearly needed maintenance done. This made me not want to rent a U-Haul truck again

Anthony M. 
Rating:
5.0

The gentleman at our pickup facility was very friendly and helpful. The straps that go over the tires were rusted and wouldnt release. Had to find a stranger with WD40 to assist us when we were loading the vehicle.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

TK K. 
Rating:
4.0

Customer did not leave a comment.

DONALD B. 
Rating:
4.0

The windshield wipers we're worthless. They actually dangerous and had it rained I would of had to pull over.

richard M. 
Rating:
5.0

Thanks

MCCORMICK L. 
Rating:
5.0

Customer did not leave a comment.

Isaac S. 
Rating:
2.0

I checked in online, yet the location still required a check-in process that took forever considering the clerk was also waiting on customers at this quick-mart. It was also ridiculously out in the middle of nowhere. The clerk was, however, courteous and polite.

Caleb W. 
Rating:
5.0

Customer did not leave a comment.

JASON D. 
No reviews have been submitted for this location.

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