The person behind the counter did not know how to check the truck back in. If a merchant is going to provide a service (U-Haul) then they need to be able to provide 100% of the service. I didn't choose U-Haul to only receive 50% of the service. The person behind the counter is a representative of the merchant. (West Hill Market) They clearly are unable to provide 100% of the service that I purchased for, when returning the truck.
Scott E
Customer Reviews for West Hill Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly staff and good vehicles.
SETH HLocation is great and convenient. I have no issues picking up the rentals and the customer service we received was excellent! We will definitely be renting from this location again!
Tigisti TLocation is great and convenient. I have no issues picking up the rentals and the customer service we received was excellent! We will definitely be renting from this location again!
Jason GHello this location was really bad I had a bad experience the guy the help me he never explained the retuning of the truck I got charge 112 dollars more I really don’t recommend any one here
lucia v