A very small dealer in a convenience store. Has no supplies and did not even have pads. Had to go to another dealer to get pads.
Cliff G
Customer Reviews for West Sunset Petro
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Man behind counter could barely speak English. Sketchy, scary thugs in parking lot. Clerk did not return vehicle in system for nearly 3 hours. I was charged $77 for fuel even though I returned it with the same amount we started with.
Julie TI rented a Uhaul with blanquets, raatchet straps and dollys. There were no blanquets available, nor straps and only 1 dolly. The person attending was nice
AIDA MEmployee was absent when I arrived at my scheduled pickup time. Had to wait 40 minutes. Also, no person answered my calls for the location nor for U-Haul. Consider other rentals.
Andrew HIt was a little tight getting the truck in, but we appreciated that it was at a gas station so we could fill it up before dropping off
Nathan WBarely spoke English, couldn’t really tell me I was at a U-Haul drop-off location. No clear spot to park the 29’ truck (small, dirty gas station), no signage. Very sketchy.
Ben ANo on site personnel at time of drop off..Everything was completed by phone..smooth process.
MARY R