Customer Reviews for Western Radiator

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Western Radiator

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Donna R. on

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Great after hour drop off site.

sandy W. on

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Customer did not leave a comment.

Tanya S. on

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Richard V. on

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GLORIA T. on

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Derrick L. on

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Dan L. on

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Poor information from the call center, local dealer was right on for availability, call center people are I’ll informed

Carol Y. on

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Suzanne C. on

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We didn't actually deal with any people so I can't give testimony to the staff; following the drop off instructions and what have you was fine.

brian G. on

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I don’t have any clue, y’all were perfect

wendy C. on

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Although the building is extremely old and run down the service was good and I would recommend it.

Clarence V. on

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Customer service was prompt and professional, there was plenty of equipment to choose from for being a small town. The only negative was they the truck cab was dusty and dirty, looked like something had been spilled all over the console and the cargo compartment had not been swept out, looked like someone had hauled yard debris..

Joe M. on

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Bryan M. on

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Dean S. on

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Timothy A. on

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The original pick up location did not have a trailer available on the pick up date even though I reserved the trailer three weeks in advance. So I had to drive ninety miles round trip to get a trailer. NOT GOOD!!!

Thomas R. on

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Jeanne K. on

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I originally asked for a dolly to move things around, but both they and I forgot that detail when I picked it up. I really appreciated their willingness to deliver the U-Haul trailer! Yet, it took 3 calls for them to remember to pick it up.

William P. on

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Leonard B. on

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Nothing

Raymond T. on

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While I was setting up on the app my pick up and drop off location got messed up. It was a joke

charles B. on

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Super good service, great help, friendly

LORRAINE R. on

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Anthony B. on

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The truck only had 3/8 of a tank. When it was picked up. It was not documented on the contract.

Philip M. on

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Jacek B. on

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linda N. on

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The customer service at this location in Pendleton, Oregon, was excellent: Efficient, friendly, and helpful!

Jacqueline H. on

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david S. on

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mike H. on

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pat H. on

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I think I interrupted his meth hit

Gary H. on

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Customer did not leave a comment.